Chris Ezekiel, Creative virtual joins us as he shares his knowledge from being in the conversational AI space for 21 years!
read moreAs of now, using LLMs in high-stakes enterprise customer interactions could be considered a risk. Although there are more robust ways of mitigating the hallucination issue emerging, it’s never going…
read moreHow can AI make your job search easier? I’m joined by Head of Product – Conversations at Total Jobs Group, Somnath Biswas to discuss.
read moreI recently sat down with Pete Kemp, Principal Consultant at FSP, to discuss the lessons learned in implementing Microsoft 365 Copilot for enterprise businesses. Pete shared 7 specific lessons that…
read moreWe were joined by Nerys Corfield as she delved into what AI in contact centre trends!
read moreDiscover the profound impacts AI may have on jobs, intelligence, and the broader future we’re collectively navigating towards.
read moreThe Cognigy Experience Summit recently concluded, and I was honoured to be there as a guest speaker. It was a gathering of Cognigy customers, partners, thought leaders and innovators in…
read moreScott Hamilton, Prodigal Tech joins us on our VUX World podcast as he shares all about AI automation!
read moreIan Robertson, The Forum joins us as we delve into the dynamic world of Customer Experience.
read morePete Kemp, FSP joins us on our VUX World podcast as he talks through Microsoft Copilot.
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