Opinion

The difference between chatbot and voice search refinements

The difference between chatbot and voice search refinements 876 657 Kane Simms

What’s the difference between how people use chatbots and search bars vs voice user interfaces and what does that mean for how you design interactions for each? One of the…

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Hacking speech systems

Hacking speech systems 863 647 Kane Simms

Why speech recognition systems struggle with accents, how you can hack your training data, and the importance of solving ASR at a platform level.

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Why Alexa doesn’t understand your accent

Why Alexa doesn’t understand your accent 1576 1182 Kane Simms

In a study by Uswitch, it was found that Irish, Welsh and Scottish accents are the hardest for voice assistants like Alexa to understand. Here’s why Alexa doesn’t understand your accent.

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Voice will catch-on sooner than you think

Voice will catch-on sooner than you think 1800 1200 Kane Simms

People often say that it’s going to be quite a while before voice catches on. But user behaviour is changing irrevocably as we speak.

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Give your smart speaker a break, it’s working pretty hard

Give your smart speaker a break, it’s working pretty hard 1800 1200 Kane Simms

The microphone technology in your smart speaker, it’s pretty impressive. When you talk, sound leaves your mouth, but it doesn’t travel in a straight line. It travels like a shotgun…

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Conversational ear worms

Conversational ear worms 1800 1200 Kane Simms

What is the conversational equivalent of an ear worm? An ear worm is a song that you just cannot get out of your head. It doesn’t matter how hard you…

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What’s innovative today, is expected tomorrow

What’s innovative today, is expected tomorrow 1800 1200 Kane Simms

Sooner or later, you will realise that a conversational AI strategy is actually just an extension of your business strategy.

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Think conversation design is complex? You aint seen nothing yet

Think conversation design is complex? You aint seen nothing yet 1800 1200 Kane Simms

If you think conversation design is complex, you ain’t seen nothing yet.

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You don’t need an Alexa skill or a chat bot, you need…

You don’t need an Alexa skill or a chat bot, you need… 1800 1200 Kane Simms

As soon as you start properly examining the potential of conversational AI and voice technology for your business, you find that potential absolutely everywhere.

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A tell tale sign that you need a conversational AI strategy (don’t make the same mistakes as you did with social)

A tell tale sign that you need a conversational AI strategy (don’t make the same mistakes as you did with social) 1800 1200 Kane Simms

Here’s a tell tale sign that it’s time to put together a proper conversational AI strategy for your company. Click on the image to download the high res version Voice…

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