Article • Page 13 of 20 • VUX World

Kane Simms
February 25, 2021

Why ‘containment rate’ is NOT the best way to measure your chatbot or voicebot

Why ‘containment rate’ is NOT the best way to measure your chatbot or voicebot https://vux.world/wp-content/uploads/containment-rate-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 25, 2021 October 8, 2021

Here’s why ‘containment rate’ isn’t the right way to measure the success of your chat bot or IVR bot and the 3 things you should use instead.

Kane Simms
February 23, 2021

A framework for consistently measuring the usability of voice and conversational user interfaces

A framework for consistently measuring the usability of voice and conversational user interfaces https://vux.world/wp-content/uploads/a-framework-for-consistently-measuring-the-usability-of-conversational-user-interfaces-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 23, 2021 February 23, 2021

Answering one of the questions we get asked repeatably: how to measure the usability of conversational user interfaces, like chat bots and voice bots, and their impact on customer experience.…

Kane Simms
February 22, 2021

Top 10 voice marketing mistakes and how to avoid them

Top 10 voice marketing mistakes and how to avoid them https://vux.world/wp-content/uploads/Kane-Simms-All-about-voice-marketing-mistakes-1.jpg 1917 1080 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 22, 2021 February 22, 2021

If you’re considering using voice assistants like Alexa and Google Assistant for marketing, here’s a few things to watch out for.

Kane Simms
January 20, 2021

Is innovating first worth it?

Is innovating first worth it? https://vux.world/wp-content/uploads/Screenshot-2021-01-20-at-07.09.55.png 2470 1274 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 20, 2021 October 8, 2021

Is being first to adopt conversational AI worth it? Or should you wait? https://www.youtube.com/watch?v=IEkW2rAkUdo The people that go first tend to make mistakes that the rest of the market can…

Kane Simms
January 18, 2021

A difference between conversational AI and your website

A difference between conversational AI and your website https://vux.world/wp-content/uploads/Screenshot-2021-01-18-at-10.45.56.png 1532 850 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 18, 2021 October 8, 2021

One of the differences between conversational AI and, say, your website or most other channels that don’t rely on natural language is that…

Kane Simms
October 21, 2020

You might not have a choice about voice

You might not have a choice about voice https://vux.world/wp-content/uploads/img_7034.jpg 916 687 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 21, 2020 October 8, 2021

It’s ironic, but you might not have a choice about voice.

Kane Simms
October 20, 2020

When will voice AI disrupt your industry?

When will voice AI disrupt your industry? https://vux.world/wp-content/uploads/img_7062.jpg 912 684 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 20, 2020 October 8, 2021

Find out how voice AI is disrupting industries with Mike Zagorsek of SoundHound. Register here.

Kane Simms
October 16, 2020

Does Apple hold the keys to ambient computing?

Does Apple hold the keys to ambient computing? https://vux.world/wp-content/uploads/img_6988-1.jpg 879 659 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 16, 2020 October 8, 2021

Radar sensing and voice match in home pod mini. Does Apple hold the ambient computing keys?

Kane Simms
October 15, 2020

Apple HomePod Mini: what’s the deal?

Apple HomePod Mini: what’s the deal? https://vux.world/wp-content/uploads/Screenshot-2020-10-15-at-15.02.13.png 750 516 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 15, 2020 October 8, 2021

What we like about the Apple Home Pod Mini… And it’s not what you think.

Kane Simms
October 9, 2020

Amazon Echo Show: TV 3.0?

Amazon Echo Show: TV 3.0? https://vux.world/wp-content/uploads/img_6927.jpg 2191 1242 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 9, 2020 October 8, 2021

If the Amazon Echo is radio 2.0, then is the Echo Show, with Zoom and Netflix, TV 3.0?

Cookie	Duration	Description
__cf_bm	30 minutes	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
bcookie	2 years	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.
lang	session	This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	1 day	LinkedIn sets the lidc cookie to facilitate data center selection.
resolution	session	This is a functionality cookie used to collect the horizontal value of the visitor screen resolution. It helps in optimizing the website view to the user.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_111445333_1	1 minute	Set by Google to distinguish users.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
ajs_anonymous_id	never	This cookie is set by Segment.io to check the number of ew and returning visitors to the website.
CONSENT	16 years 2 months 25 days 18 hours	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

Cookie	Duration	Description
bscookie	2 years	This cookie is a browser ID cookie set by Linked share Buttons and ad tags.
IDE	1 year 24 days	Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextId	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.

Cookie	Duration	Description
__smSessionId	9 hours	No description available.
__smToken	1 year	This cookie is set by the Sumo. This cookie is used for verifying whether the user is logged in or not.
__smVID	1 month	This cookie is set by Sumo. The purpose of the cookie is not yet known.
_mailmunch_visitor_id	never	This cookie is set by MailMunch which is email collection and email marketing platform. We do not know the exact purpose of the cookie.
AnalyticsSyncHistory	1 month	No description
attribution_user_id	1 year	This cookie is set by the provider Typeform. This cookie is used for Typeform usage statistics. It is used in context with the website's pop-up questionnaires and messengering.
cookielawinfo-checkbox-functional	1 year	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
debug	never	No description available.
intercom-id-or0x2acp	8 months 26 days 1 hour	No description
intercom-session-or0x2acp	7 days	No description
li_gc	2 years	No description
li_sugr	3 months	No description available.
mailmunch_second_pageview	never	This cookie is set by MailMunch which is email collection and email marketing platform. We do not know the exact purpose of the cookie.
UserMatchHistory	1 month	Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.