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	<description>The future of AI-driven customer experience</description>
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		<title>AI Design Principles</title>
		<link>https://vux.world/ai-design-principles/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Mon, 17 Jun 2024 05:10:02 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Learn]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[guide]]></category>
		<category><![CDATA[principles]]></category>
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					<description><![CDATA[Make consistently effective design decisions &#38; improve user experience of AI services by adopting these AI Design Principles within your team and organisation. These principles draw on Service Design, Agile, Lean, Conversation Design and other disciplines and have been put together as a result of more than a decade of working with organisations on AI [&#8230;]]]></description>
		
		
		
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		<title>What does your voice reveal about you?</title>
		<link>https://vux.world/what-does-your-voice-reveal-about-you/</link>
		
		<dc:creator><![CDATA[Ben McCulloch]]></dc:creator>
		<pubDate>Thu, 22 Jun 2023 14:33:09 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Learn]]></category>
		<category><![CDATA[conversation design]]></category>
		<category><![CDATA[insights]]></category>
		<category><![CDATA[opinion]]></category>
		<category><![CDATA[voice]]></category>
		<category><![CDATA[VUI design]]></category>
		<guid isPermaLink="false">https://vux.world/?p=13076</guid>

					<description><![CDATA[What does your voice reveal about you? Probably more than you realise &#8211; it’s possible to detect clues about your health, background and emotions while you talk. There are huge benefits to being able to communicate with machines via our most natural means, but with new technology always comes risks. This article is based on [&#8230;]]]></description>
		
		
		
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		<title>What is Natural Language Understanding (NLU)? A beginner&#8217;s guide</title>
		<link>https://vux.world/what-is-natural-language-understanding-nlu-a-beginners-guide/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Wed, 31 Mar 2021 11:05:39 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Learn]]></category>
		<category><![CDATA[Beginner's guide]]></category>
		<category><![CDATA[natural language understanding]]></category>
		<category><![CDATA[NLU]]></category>
		<guid isPermaLink="false">https://vux.world/?p=10472</guid>

					<description><![CDATA[Critical foundational knowledge on Natural Language Understanding (NLU) for anyone interested in learning about conversational AI or conversation design. Natural Language Understanding (NLU) is being used in more and more applications, powering the world&#8217;s chatbots, voicebots and voice assistants. With 67% of companies claiming to be working on conversational assistants, and 51% of companies forecast [&#8230;]]]></description>
		
		
		
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		<title>What is SSML (Speech Synthesis Markup Language)? A beginner&#8217;s guide</title>
		<link>https://vux.world/what-is-ssml-speech-synthesis-markup-language/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Tue, 23 Mar 2021 06:20:06 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Learn]]></category>
		<category><![CDATA[conversation design]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[persona]]></category>
		<category><![CDATA[speech synthesis markup language]]></category>
		<category><![CDATA[SSML]]></category>
		<category><![CDATA[text-to-speech]]></category>
		<category><![CDATA[TTS]]></category>
		<guid isPermaLink="false">https://vux.world/?p=10385</guid>

					<description><![CDATA[An introductory guide to SSML (Speech Synthesis Markup Language), what it is and how you can use it in speech and voice applications. What is SSML? SSML stands for Speech Synthesis Markup Language. It enables you to make tweaks and adjustments to synthetic voices (known as text-to-speech voices or TTS) to make them sound more [&#8230;]]]></description>
		
		
		
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		<title>Two strategies to get your Alexa skill discovered</title>
		<link>https://vux.world/two-strategies-to-get-your-alexa-skill-discovered/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Thu, 30 Apr 2020 16:24:16 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Learn]]></category>
		<category><![CDATA[Alexa]]></category>
		<category><![CDATA[voice strategy]]></category>
		<guid isPermaLink="false">https://vux.world/?p=8688</guid>

					<description><![CDATA[Alexa skill discoverability is a challenge that&#8217;s existed since the birth of the Echo as a skill developer or brand, how do you get people to use your Alexa skill? In this video, we dive into two strategies that, when used together, will help you find users. Transcript: How do you get your Alexa skills [&#8230;]]]></description>
		
		
		
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		<title>International VUX design best practice workshop</title>
		<link>https://vux.world/vux-design-best-practice/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Tue, 04 Feb 2020 09:22:33 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Learn]]></category>
		<category><![CDATA[vux design]]></category>
		<guid isPermaLink="false">https://vux.world/?p=8497</guid>

					<description><![CDATA[﻿ If you&#8217;re looking to create voice applications for Alexa and Google Assistant, check out this run through of VUX design best practice from across the globe. These insights were taken from over two years and one hundred podcast recordings with voice AI and conversational AI industry thought leaders and experts, as well as two [&#8230;]]]></description>
		
		
		
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		<title>What&#8217;s the difference between a voice assistant and a voice user interface (VUI)?</title>
		<link>https://vux.world/difference-between-voice-assistant-and-voice-interface/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Wed, 08 May 2019 06:03:45 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Learn]]></category>
		<category><![CDATA[voice assistants]]></category>
		<category><![CDATA[voice user interface]]></category>
		<guid isPermaLink="false">https://vux.world/?p=8107</guid>

					<description><![CDATA[Voice assistants and voice user interfaces (VUIs) are used interchangeably under the banner of ‘voice’. But what&#8217;s the difference between the two? What is a voice assistant? Google defines voice assistance as: “Engaging with intelligent technology using voice as the method of input (e.g. a digital assistant like Google Assistant.&#8221; WhatIs/Tech Target defines a voice [&#8230;]]]></description>
		
		
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		<title>A voice design workshop blueprint for Alexa skill building</title>
		<link>https://vux.world/voice-design-workshop-blueprint/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Fri, 01 Feb 2019 06:09:50 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Learn]]></category>
		<category><![CDATA[Alexa]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[voice first strategy]]></category>
		<category><![CDATA[voice strategy]]></category>
		<category><![CDATA[VUI design]]></category>
		<category><![CDATA[vux design]]></category>
		<guid isPermaLink="false">https://vux.world/?p=7915</guid>

					<description><![CDATA[Voice design can be a challenge for those who&#8217;ve never done it. Designing an Alexa skill is completely different to designing a website or app. In this video, we run through a blueprint for a voice design workshop that you can use with your team or clients to find a use case, design, prototype and [&#8230;]]]></description>
		
		
		
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		<title>Using website search data to find a use case for voice</title>
		<link>https://vux.world/using-website-search-data-to-find-a-use-case-for-voice/</link>
					<comments>https://vux.world/using-website-search-data-to-find-a-use-case-for-voice/#respond</comments>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Tue, 28 Aug 2018 17:36:19 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Learn]]></category>
		<category><![CDATA[Flash Briefing]]></category>
		<guid isPermaLink="false">https://vux.world/?p=7710</guid>

					<description><![CDATA[﻿ One of the common problems people have when getting started in voice is finding a use case. What should your voice app do? It needs to be useful. It needs to serve a purpose, how can you find a place to start? We had a great episode with Ben Sauer on finding a use [&#8230;]]]></description>
		
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