Industry analysis, practical insights and thought-provoking tidbits from the voice AI expert's experts. WHAT WE THINK ABOUT
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Dustin Coates VUX World
Your bot is a toddler not an expert
Your bot’s not an expert, it’s a toddler, and that’s OK 1800 1200 VUX World

Your bot’s not an expert, it’s a toddler, and that’s OK

Standford University found that chatbots and voicebots that are positioned as toddlers fair better than those positioned as experts.

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The difference between chatbot and voice search refinements
The difference between chatbot and voice search refinements 876 657 VUX World

The difference between chatbot and voice search refinements

What’s the difference between how people use chatbots and search bars vs voice user interfaces and what does that mean for how you design interactions…

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Amazon's latest Alexa strategy updates and why it matters
Amazon’s Alexa strategy latest: trying to conquer a long-standing weakness 1800 1200 VUX World

Amazon’s Alexa strategy latest: trying to conquer a long-standing weakness

With the latest developments in Alexa functionality announced at Alexa Live 2020, Amazon has shown a glimpse into its advancing Alexa strategy, and how it’s…

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Hacking speech systems 863 647 VUX World

Hacking speech systems

Why speech recognition systems struggle with accents, how you can hack your training data, and the importance of solving ASR at a platform level.

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Why Alexa doesn’t understand your accent 1576 1182 VUX World

Why Alexa doesn’t understand your accent

In a study by Uswitch, it was found that Irish, Welsh and Scottish accents are the hardest for voice assistants like Alexa to understand. Here’s why Alexa doesn’t understand your accent.

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voice will catch on sooner than you think
Voice will catch-on sooner than you think 1800 1200 VUX World

Voice will catch-on sooner than you think

People often say that it’s going to be quite a while before voice catches on. But user behaviour is changing irrevocably as we speak.

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give alexa a break
Give your smart speaker a break, it’s working pretty hard 1800 1200 VUX World

Give your smart speaker a break, it’s working pretty hard

The microphone technology in your smart speaker, it’s pretty impressive. When you talk, sound leaves your mouth, but it doesn’t travel in a straight line.…

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conversational ear worms
Conversational ear worms 1800 1200 VUX World

Conversational ear worms

What is the conversational equivalent of an ear worm? An ear worm is a song that you just cannot get out of your head. It…

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innovative today expected tomorrow
What’s innovative today, is expected tomorrow 1800 1200 VUX World

What’s innovative today, is expected tomorrow

Sooner or later, you will realise that a conversational AI strategy is actually just an extension of your business strategy.

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conversation design is changing
Think conversation design is complex? You aint seen nothing yet 1800 1200 VUX World

Think conversation design is complex? You aint seen nothing yet

If you think conversation design is complex, you ain’t seen nothing yet.

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interactive voice adverts
Interactive voice advert gets 21% engagement 1800 1200 VUX World

Interactive voice advert gets 21% engagement

Imagine that 21% of everyone who saw your ad campaign engaged with it. Well, that’s the reality of interactive voice advertising.

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you dont need a chatbot or alexa skill
You don’t need an Alexa skill or a chat bot, you need… 1800 1200 VUX World

You don’t need an Alexa skill or a chat bot, you need…

As soon as you start properly examining the potential of conversational AI and voice technology for your business, you find that potential absolutely everywhere.

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