New horizons: what’s next for AI-powered
customer experience in 2025
VUX World is set to release its first annual insight report, reflecting on what has been shaping the AI and CX industry in 2024 and what organisations should focus on in 2025.
Learn how your business can thrive in the new year with insights into:
- Successful Generative AI use cases and challenges
- The eventual rise of Small Language Models
- Proving the value of AI and managing costs
- Service design becoming essential for AI success
- And much more
Presented by
About this webinar
2025 is shaping up to be a fast-paced year for AI and customer experience. With new tech players entering the scene and evolving customer needs, staying ahead is more important than ever. That’s why we’re releasing the first annual insight report for those who want to stay ahead of the game. Our insights highlight what’s coming next and how you can capitalise on it, from smarter AI investments to more seamless customer interactions.
With nearly two decades of experience building bots before they were bots, the award-winning team at VUX World will present insights that address the latest industry pain points and reveal new opportunities.
Why Attend
Don’t let your organisation fall behind in the race for AI-driven CX excellence. Come along to equip your team with the latest trends and actionable insights for a successful 2025.
Who should attend
This session is perfect for enterprises and medium-sized companies looking to leverage AI for improved customer engagement, operational efficiency, and strategic growth. Whether you have a team of practitioners building AI solutions for customer service or you have just started exploring how AI could help your organisation, this insightful session will help you navigate the latest trends and developments.
When
Friday, November 15 at 6am PT, 9am EST, 2pm GMT, 4pm CEST
Speakers
- Kane Simms, CEO and Founder, VUX World
