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The need for AI privacy, with Patricia Thaine, CEO, Private AI 1600 1200 Rebecca Christie
The need for AI privacy, with Patricia Thaine, CEO, Private AI

Patricia Thaine, CEO, Private AI, joins us on our podcast to discuss the importance of privacy as it relates to…

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How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner 1600 1200 Rebecca Christie
How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner

Jeroen Das, Product Owner, ABN AMRO bank, gives us an insight into how ABN AMRO is scaling its conversational AI…

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Top CX trends and how AI is helping, with Brad Cleveland 1600 1200 Rebecca Christie
Top CX trends and how AI is helping, with Brad Cleveland

Brad Cleveland, speaker, author and consultant, joins us to share his insights on how great customer experience strategies are implemented.

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How Marks and Spencer is using conversational AI, with Steven Siddall, Contact Systems Lead, Marks and Spencer 1600 1200 Rebecca Christie
How Marks and Spencer is using conversational AI, with Steven Siddall, Contact Systems Lead, Marks and Spencer

Steve Siddall joins us to tell us about how Marks and Spencer is using conversational AI and the benefits it…

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How Homeserve is using DialogFlow for CX automation with Phil Jordan, Head of Contact Channel Automation and Self Service, Homeserve 1600 1200 Rebecca Christie
How Homeserve is using DialogFlow for CX automation with Phil Jordan, Head of Contact Channel Automation and Self Service, Homeserve

Phil Jordan joins us to discuss how Homeserve is using Diagflow to help with customer needs.

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Ayesha Saleem, Conversation Design Manager, Instacart
How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart 1200 1200 Rebecca Christie
How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart

Ayesha Saleem joins us to discuss how Instacart has brought in the use 0f conversational AI, as well as some…

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Robert Cunningham, Innovation Manager, LNER
Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER 1080 1080 Rebecca Christie
Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER

Robert Cunningham of LNER chats to us about digital avatars, their use in travel and the success it brings.

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Matt Portillo, Conversation Design Lead, Amelia
Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia 886 886 Rebecca Christie
Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia

Matt Portillo chats with us about conversation design, why it isn’t really a project but is a long term journey.

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Jaya Kishore CTO Yellow AI VUX world
Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI 1600 1200 Rebecca Christie
Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI

Hear from Jaya Kishore the co-founder and CTO of Yellow AI as he talks about the core components of conversational…

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Raj Tumuluri - OpenStream - on VUX World with Kane Simms
Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai 1600 1200 Rebecca Christie
Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai

Raj Tumuluri shares the vision for truly multimodal conversational AI, and it’s impressive… And a reality today.

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Call centre authentication with Matt Smallman, Founder, SymNex Consulting
Call centre authentication with Matt Smallman, Founder, SymNex Consulting 1747 1241 Rebecca Christie
Call centre authentication with Matt Smallman, Founder, SymNex Consulting

Hear from best selling author and voice biometrics expert, Matt Smallman, on how to utilise technology for voice authentication.

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Alan_Nichol CTO Rasa on VUX World with Kane Simms
So you have a chatbot, now what? With Alan Nichol, CTO, Rasa 1600 1200 Kane Simms
So you have a chatbot, now what? With Alan Nichol, CTO, Rasa

We’re joined by Rasa CTO, Alan Nichol, to discuss how enterprise brands can scale their conversational automation properly.

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