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The role of AI in music with SoundCloud’s Hazel Savage 1600 1200 Kane Simms

The role of AI in music with SoundCloud’s Hazel Savage

Hazel joins us to discuss the role of AI in music, the opportunities, challenges and future.

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Chatbot and LLM Analytics with Eric Griffing, Dashbot 1600 1200 Rebecca Christie

Chatbot and LLM Analytics with Eric Griffing, Dashbot

Join us as we discuss how businesses can leverage analytics to optimise customer interactions, the common pitfalls in current AI strategies, and the future of…

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AI that filters voices and soften accents, with Ofer Ronen 1600 1200 Kane Simms

AI that filters voices and soften accents, with Ofer Ronen

Ofer Ronen joins us as he shares with us how AI is being used to filter voices and making accents clearer to understand!

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Lessons from 21 years in conversational AI with Chris Ezekiel 1600 1200 Kane Simms

Lessons from 21 years in conversational AI with Chris Ezekiel

Chris Ezekiel, Creative virtual joins us as he shares his knowledge from being in the conversational AI space for 21 years!

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Using AI to make the job search easier with Total Jobs Group 1600 1200 Kane Simms

Using AI to make the job search easier with Total Jobs Group

How can AI make your job search easier? I’m joined by Head of Product – Conversations at Total Jobs Group, Somnath Biswas to discuss.

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AI in contact centers trends with Nerys Corfield 1600 1200 Kane Simms

AI in contact centers trends with Nerys Corfield

We were joined by Nerys Corfield as she delved into what AI in contact centre trends!

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The AI Platform Reimagined, with Brandon Nott and Nick Orlando 1600 1200 Rebecca Christie

The AI Platform Reimagined, with Brandon Nott and Nick Orlando

Join us for a thought-provoking episode of VUX World, with Brandon Nott, CPO, Amelia, and Nick Orlando, Director of Product, Amelia.

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Lean and process engineering for AI automation with Scott Hamilton 1600 1200 Kane Simms

Lean and process engineering for AI automation with Scott Hamilton

Scott Hamilton, Prodigal Tech joins us on our VUX World podcast as he shares all about AI automation!

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Navigating the CX Maze: Insights from Ian Robertson on VUX World 1600 1200 Kane Simms

Navigating the CX Maze: Insights from Ian Robertson on VUX World

Ian Robertson, The Forum joins us as we delve into the dynamic world of Customer Experience.

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Microsoft Copilot: Enterprise lessons learned with Pete Kemp 1600 1200 Kane Simms

Microsoft Copilot: Enterprise lessons learned with Pete Kemp

Pete Kemp, FSP joins us on our VUX World podcast as he talks through Microsoft Copilot.

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Esteemed author, Byron Reese, discusses the impact of AI on work, life and society 1600 1200 Kane Simms

Esteemed author, Byron Reese, discusses the impact of AI on work, life and society

Byron Reese joins us on our VUX world podcast as he chats through the impact of AI.

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What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy 1600 1200 Kane Simms

What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy

Philipp Heltewig, CEO, Cognigy joins us as we go through what we expect from AI over the next 12 months. 

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Designing AI assistants with 50 years of conversation analysis with Liz Stokoe 1600 1200 Kane Simms

Designing AI assistants with 50 years of conversation analysis with Liz Stokoe

Liz Stokoe joins us as she chats designing AI assistants with 50 years of conversation analysis

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Agony Agent Roundtable #1 1920 1080 Rebecca Christie

Agony Agent Roundtable #1

Rebecca Evanhoe and Wally Brill joined us for the first episode of Agony agent roundtable!

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A year in enterprise AI: 2023 review with Frank Schneider, Verint 1600 1200 Rebecca Christie

A year in enterprise AI: 2023 review with Frank Schneider, Verint

Frank Schneider, Verint joins us on our VUX world podcast as we have a recap of the year 2023!

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What’s going on at OpenAI? Plus, some LLM developments, with Matt Taylor 1600 1200 Rebecca Christie

What’s going on at OpenAI? Plus, some LLM developments, with Matt Taylor

Matt Taylor, CPO, Knowbl joins us as he delves into what’s going on at OpenAI!

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Leveraging Amazon Bedrock for Generative AI Applications with JP 1600 1200 Rebecca Christie

Leveraging Amazon Bedrock for Generative AI Applications with JP

JP joins us as he talks about the biggest opportunities and considerations for brands seeking to use generative AI in customer experience.

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The proof is in your data: conversation analytics at scale with Andrew Moorhouse 1600 1200 Rebecca Christie

The proof is in your data: conversation analytics at scale with Andrew Moorhouse

Andrew Moorhouse joins us as he shares that the proof is in YOUR data!

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AI literacy with Mara Cairo, Product Owner, Amii 1600 1200 Rebecca Christie

AI literacy with Mara Cairo, Product Owner, Amii

Mara Cairo, Product Owner, Amii joins us as she discusses AI Literacy

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AI in Healthcare with Adam Odessky, Sensley 1600 1200 Rebecca Christie

AI in Healthcare with Adam Odessky, Sensley

Adam Odessky, Sensley joins us as he discusses AI being used in Healthcare

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AI-based routing in contact centres with Ronald Rubens, Sentio CX 1600 1200 Rebecca Christie

AI-based routing in contact centres with Ronald Rubens, Sentio CX

Ronald Rubens, Sentio CX joins us as he shares AI-based routing in contact centres.

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Conversations2 – Justin Randall 1200 1200 Rebecca Christie

Conversations2 – Justin Randall

It’s common for teams to have both programmers and conversation designers. You need both to get a solid result. They’re both aiming to create the…

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Customer journey analytics with Tim Friebel 1600 1200 Rebecca Christie

Customer journey analytics with Tim Friebel

Tim Friebel joins us on our VUX world podcast as he shares insights into customer journey analytics.

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The Uniphore approach to conversational automation with Kim West 1600 1200 Rebecca Christie

The Uniphore approach to conversational automation with Kim West

Kim West joins us as she shares with us the approach Uniphore is using to conversational automation.

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