fbpx
Navigating the CX Maze: Insights from Ian Robertson on VUX World 1600 1200 Kane Simms

Navigating the CX Maze: Insights from Ian Robertson on VUX World

Ian Robertson, The Forum joins us as we delve into the dynamic world of Customer Experience.

read more
Microsoft Copilot: Enterprise lessons learned with Pete Kemp 1600 1200 Kane Simms

Microsoft Copilot: Enterprise lessons learned with Pete Kemp

Pete Kemp, FSP joins us on our VUX World podcast as he talks through Microsoft Copilot.

read more
Esteemed author, Byron Reese, discusses the impact of AI on work, life and society 1600 1200 Kane Simms

Esteemed author, Byron Reese, discusses the impact of AI on work, life and society

Byron Reese joins us on our VUX world podcast as he chats through the impact of AI.

read more
What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy 1600 1200 Kane Simms

What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy

Philipp Heltewig, CEO, Cognigy joins us as we go through what we expect from AI over the next 12 months. 

read more
Designing AI assistants with 50 years of conversation analysis with Liz Stokoe 1600 1200 Kane Simms

Designing AI assistants with 50 years of conversation analysis with Liz Stokoe

Liz Stokoe joins us as she chats designing AI assistants with 50 years of conversation analysis

read more
Agony Agent Roundtable #1 1920 1080 Rebecca Christie

Agony Agent Roundtable #1

Rebecca Evanhoe and Wally Brill joined us for the first episode of Agony agent roundtable!

read more
A year in enterprise AI: 2023 review with Frank Schneider, Verint 1600 1200 Rebecca Christie

A year in enterprise AI: 2023 review with Frank Schneider, Verint

Frank Schneider, Verint joins us on our VUX world podcast as we have a recap of the year 2023!

read more
What’s going on at OpenAI? Plus, some LLM developments, with Matt Taylor 1600 1200 Rebecca Christie

What’s going on at OpenAI? Plus, some LLM developments, with Matt Taylor

Matt Taylor, CPO, Knowbl joins us as he delves into what’s going on at OpenAI!

read more
Leveraging Amazon Bedrock for Generative AI Applications with JP 1600 1200 Rebecca Christie

Leveraging Amazon Bedrock for Generative AI Applications with JP

JP joins us as he talks about the biggest opportunities and considerations for brands seeking to use generative AI in customer experience.

read more
The proof is in your data: conversation analytics at scale with Andrew Moorhouse 1600 1200 Rebecca Christie

The proof is in your data: conversation analytics at scale with Andrew Moorhouse

Andrew Moorhouse joins us as he shares that the proof is in YOUR data!

read more
AI literacy with Mara Cairo, Product Owner, Amii 1600 1200 Rebecca Christie

AI literacy with Mara Cairo, Product Owner, Amii

Mara Cairo, Product Owner, Amii joins us as she discusses AI Literacy

read more
AI in Healthcare with Adam Odessky, Sensley 1600 1200 Rebecca Christie

AI in Healthcare with Adam Odessky, Sensley

Adam Odessky, Sensley joins us as he discusses AI being used in Healthcare

read more
AI-based routing in contact centres with Ronald Rubens, Sentio CX 1600 1200 Rebecca Christie

AI-based routing in contact centres with Ronald Rubens, Sentio CX

Ronald Rubens, Sentio CX joins us as he shares AI-based routing in contact centres.

read more
Conversations2 – Justin Randall 1200 1200 Rebecca Christie

Conversations2 – Justin Randall

It’s common for teams to have both programmers and conversation designers. You need both to get a solid result. They’re both aiming to create the…

read more
Customer journey analytics with Tim Friebel 1600 1200 Rebecca Christie

Customer journey analytics with Tim Friebel

Tim Friebel joins us on our VUX world podcast as he shares insights into customer journey analytics.

read more
The Uniphore approach to conversational automation with Kim West 1600 1200 Rebecca Christie

The Uniphore approach to conversational automation with Kim West

Kim West joins us as she shares with us the approach Uniphore is using to conversational automation.

read more
Why messaging should be part of your content strategy, with Nick Martin 1600 1200 Rebecca Christie

Why messaging should be part of your content strategy, with Nick Martin

Nick Martin joins us on our VUX World podcast as he shares why messaging should be part of your content strategy.

read more
The future trajectory of AI in customer experience, with Sham Aziz 1600 1200 Rebecca Christie

The future trajectory of AI in customer experience, with Sham Aziz

Sham Aziz joins us on our VUX World podcast as he shares the future trajectory of AI in customer experience.

read more
Conversations2 – Millani Jayasingkam 1600 1200 Rebecca Christie

Conversations2 – Millani Jayasingkam

Designers love to talk design. Often people focus on their favourite tools, processes, hacks and gripes. It all matters. The technical aspects are just as…

read more
LLMs in practice with Matt Taylor, Knowbl 1600 1200 Rebecca Christie

LLMs in practice with Matt Taylor, Knowbl

Matt Taylor is back on VUX world as he shares LLMs in practice.

read more
UX Design with LLMs, with Braden Ream, CEO, Voiceflow 1600 1200 Rebecca Christie

UX Design with LLMs, with Braden Ream, CEO, Voiceflow

Braden Ream, CEO, Voiceflow joins us as he shares about UX Design with LLMs.

read more
How Salesforce are using LLMs with Greg Bennett 1600 1200 Rebecca Christie

How Salesforce are using LLMs with Greg Bennett

Greg Bennett’s the final Conversations2 interviewee focused on large language models! When I heard that Salesforce have adopted LLMs at scale (and also heard that…

read more
Mikhail Burstev, Founder of Deep Pavlov, talks AI orchestration and LLMs 1600 1200 Rebecca Christie

Mikhail Burstev, Founder of Deep Pavlov, talks AI orchestration and LLMs

Mikhail Burstev joins us as he shares AI orchestration and LLMS with us on the VUX World Podcast

read more
LLMs and the future of intelligence, with Paul Sweeney, Webio 1600 1200 Rebecca Christie

LLMs and the future of intelligence, with Paul Sweeney, Webio

Paul Sweeney, Webio chats to us about LLMs and the future of intelligence

read more

SUBSCRIBE

The latest in AI-powered customer experience.

Make better strategic decisions and design better systems with the help of our weekly newsletter.