Podcast • VUX World

The need for AI privacy, with Patricia Thaine, CEO, Private AI https://vux.world/wp-content/uploads/Priv-AI-Landcsape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g May 19, 2022 May 19, 2022

May 19, 2022

The need for AI privacy, with Patricia Thaine, CEO, Private AI

Patricia Thaine, CEO, Private AI, joins us on our podcast to discuss the importance of privacy as it relates to…

How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner https://vux.world/wp-content/uploads/Jeroen-Das-landscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g May 18, 2022 May 18, 2022

May 18, 2022

How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner

Jeroen Das, Product Owner, ABN AMRO bank, gives us an insight into how ABN AMRO is scaling its conversational AI…

Top CX trends and how AI is helping, with Brad Cleveland https://vux.world/wp-content/uploads/Brad_Landscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g May 4, 2022 May 4, 2022

May 4, 2022

Top CX trends and how AI is helping, with Brad Cleveland

Brad Cleveland, speaker, author and consultant, joins us to share his insights on how great customer experience strategies are implemented.

How Marks and Spencer is using conversational AI, with Steven Siddall, Contact Systems Lead, Marks and Spencer https://vux.world/wp-content/uploads/Steven_Landscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g April 27, 2022 April 27, 2022

April 27, 2022

How Marks and Spencer is using conversational AI, with Steven Siddall, Contact Systems Lead, Marks and Spencer

Steve Siddall joins us to tell us about how Marks and Spencer is using conversational AI and the benefits it…

How Homeserve is using DialogFlow for CX automation with Phil Jordan, Head of Contact Channel Automation and Self Service, Homeserve https://vux.world/wp-content/uploads/Phil-Jordan-Landscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g April 22, 2022 April 22, 2022

April 22, 2022

How Homeserve is using DialogFlow for CX automation with Phil Jordan, Head of Contact Channel Automation and Self Service, Homeserve

Phil Jordan joins us to discuss how Homeserve is using Diagflow to help with customer needs.

How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart https://vux.world/wp-content/uploads/Ayesha-Square.jpg 1200 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g April 21, 2022 April 21, 2022

April 21, 2022

How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart

Ayesha Saleem joins us to discuss how Instacart has brought in the use 0f conversational AI, as well as some…

Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER https://vux.world/wp-content/uploads/Rob-C-Square.jpg 1080 1080 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g April 21, 2022 April 21, 2022

April 21, 2022

Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER

Robert Cunningham of LNER chats to us about digital avatars, their use in travel and the success it brings.

Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia https://vux.world/wp-content/uploads/771B84CB-B890-43B3-858C-72E7156FDC83_1_105_c.jpeg 886 886 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g April 19, 2022 April 19, 2022

April 19, 2022

Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia

Matt Portillo chats with us about conversation design, why it isn’t really a project but is a long term journey.

Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI https://vux.world/wp-content/uploads/Jaya-Kishore.jpg 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g April 14, 2022 April 14, 2022

April 14, 2022

Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI

Hear from Jaya Kishore the co-founder and CTO of Yellow AI as he talks about the core components of conversational…

Raj Tumuluri - OpenStream - on VUX World with Kane Simms

Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai https://vux.world/wp-content/uploads/Raj-Tumuluri-OpenStream-Landscape.jpg 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g April 1, 2022 April 1, 2022

April 1, 2022

Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai

Raj Tumuluri shares the vision for truly multimodal conversational AI, and it’s impressive… And a reality today.

Call centre authentication with Matt Smallman, Founder, SymNex Consulting https://vux.world/wp-content/uploads/Podcast-landscapee.jpg 1747 1241 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g March 31, 2022 March 31, 2022

March 31, 2022

Call centre authentication with Matt Smallman, Founder, SymNex Consulting

Hear from best selling author and voice biometrics expert, Matt Smallman, on how to utilise technology for voice authentication.

Alan_Nichol CTO Rasa on VUX World with Kane Simms

So you have a chatbot, now what? With Alan Nichol, CTO, Rasa https://vux.world/wp-content/uploads/Alan_Nichol_-_Rasa_-_Landscape.jpg 1600 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g March 25, 2022 March 25, 2022

March 25, 2022

So you have a chatbot, now what? With Alan Nichol, CTO, Rasa

We’re joined by Rasa CTO, Alan Nichol, to discuss how enterprise brands can scale their conversational automation properly.

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The need for AI privacy, with Patricia Thaine, CEO, Private AI

How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner

Top CX trends and how AI is helping, with Brad Cleveland

How Marks and Spencer is using conversational AI, with Steven Siddall, Contact Systems Lead, Marks and Spencer

How Homeserve is using DialogFlow for CX automation with Phil Jordan, Head of Contact Channel Automation and Self Service, Homeserve

How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart

Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER

Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia

Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI

Call centre authentication with Matt Smallman, Founder, SymNex Consulting

So you have a chatbot, now what? With Alan Nichol, CTO, Rasa

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