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		<title>How to chart a course to AI maturity in CX: Why it matters</title>
		<link>https://vux.world/how-to-chart-a-course-to-ai-maturity-in-cx-why-it-matters/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Tue, 20 May 2025 13:30:53 +0000</pubDate>
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		<category><![CDATA[AI maturity]]></category>
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					<description><![CDATA[Discover how leading organisations like Pandora are achieving AI maturity in customer experience.]]></description>
		
		
		
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		<title>The DITAT maturity model for conversational AI</title>
		<link>https://vux.world/the-ditat-maturity-model-for-conversational-ai/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Wed, 11 Jan 2023 11:04:34 +0000</pubDate>
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		<category><![CDATA[AI]]></category>
		<category><![CDATA[AI maturity]]></category>
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		<category><![CDATA[maturity]]></category>
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					<description><![CDATA[We’ve put together the DITAT maturity model for conversational AI to show the various stages of maturity conversational applications go through on the journey to AI transformation. The model shows the types of enterprise use cases conversational AI can solve for, as well as the value each can bring to customers and your business. As [&#8230;]]]></description>
		
		
		
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		<title>How to find success with voice automation</title>
		<link>https://vux.world/how-to-find-success-with-voice-automation/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Wed, 02 Nov 2022 16:14:35 +0000</pubDate>
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		<category><![CDATA[AI assistants]]></category>
		<category><![CDATA[AI maturity]]></category>
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					<description><![CDATA[Here&#8217;s a high level overview of the kind of value you can find with voice assistants for CX automation, and how to set yourself up for success. Remember how we used to marvel at talking bots in Star Trek, Knight Rider and the Jetsons? That future always seemed a long way off. But it’s not [&#8230;]]]></description>
		
		
		
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