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		<title>AI and the BPO industry: why enterprises must take notice</title>
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		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Thu, 26 Jun 2025 14:42:57 +0000</pubDate>
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					<description><![CDATA[The world of business process outsourcing (BPO) is at a crossroads, dramatically changed by the relentless march of Artificial Intelligence, especially generative AI.]]></description>
		
		
		
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