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		<title>Microsoft release Dynamics 365 contact centre with AI at its core</title>
		<link>https://vux.world/microsoft-release-dynamics-365-contact-centre-with-ai-at-its-core-2/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Wed, 03 Nov 2021 07:46:24 +0000</pubDate>
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		<category><![CDATA[AI]]></category>
		<category><![CDATA[automation]]></category>
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		<category><![CDATA[azure]]></category>
		<category><![CDATA[cloud contact centre]]></category>
		<category><![CDATA[Contact Centre]]></category>
		<category><![CDATA[Contact centre ai]]></category>
		<category><![CDATA[Google Cloud]]></category>
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		<guid isPermaLink="false">https://vux.world/?p=11166</guid>

					<description><![CDATA[Microsoft announce &#8216;voice channel&#8217; general availability for Microsoft Dynamics 365 Customer Service. Now, Microsoft 365 Dynamics customers can consolidate some of their technology capabilities by utilising a Microsoft contact centre built for native 365 Dynamics integration. The contact centre capability is built utilising the same technology as Microsoft Teams and is intended for customers who [&#8230;]]]></description>
		
		
		
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		<title>Artificial Solutions bags over £20m to grow artificial intelligence platform, Teneo</title>
		<link>https://vux.world/artificial-solutions-bags-over-20m-to-grow-artificial-intelligence-platform-teneo/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Sat, 09 Oct 2021 06:41:15 +0000</pubDate>
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		<category><![CDATA[artificial solutions]]></category>
		<category><![CDATA[azure]]></category>
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		<guid isPermaLink="false">https://vux.world/?p=10941</guid>

					<description><![CDATA[Artificial Solutions has raised over SEK 250 million (Swedish Krona) to fuel growth of its artificial intelligence SaaS platform, Teneo. That&#8217;s around £21m, or $28m, of refinancing that&#8217;ll enable the company to pay or consolidate existing debts and leave with over £4m available for investing in the growth of its SaaS offering. Per Ottosson, CEO [&#8230;]]]></description>
		
		
		
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		<title>Azure Bot Services with Microsoft&#8217;s Gary Pretty and Quirine van Walt Meijer</title>
		<link>https://vux.world/azure-bot-services/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Mon, 24 May 2021 07:10:12 +0000</pubDate>
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		<category><![CDATA[azure]]></category>
		<category><![CDATA[microsoft]]></category>
		<category><![CDATA[microsoft bot framework]]></category>
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					<description><![CDATA[The Microsoft Conversation AI Team join us to share an overview of the Azure Bot Service and how Microsoft is enabling conversational transformation at all scales. Azure Bot Services Microsoft has a range of AI services to help brands and individuals create seamless conversational experiences. From large scale enterprise assistants, such as the solutions in [&#8230;]]]></description>
		
		
		
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