best practice – VUX World https://vux.world The future of AI-driven customer experience Fri, 06 Feb 2026 11:00:32 +0000 en-GB hourly 1 https://wordpress.org/?v=6.9.4 https://vux.world/wp-content/uploads/cropped-VUX-World-favicon-1-32x32.png best practice – VUX World https://vux.world 32 32 The evolution of conversation design in the age of generative AI with Georgios Tserdanelis, JPMorganChase https://vux.world/the-evolution-of-conversation-design-in-the-age-of-generative-ai-with-georgios-tserdanelis-jpmorganchase/ Fri, 06 Feb 2026 10:44:18 +0000 https://vux.world/?p=15785 Automating customer service across 170 countries with HBX Group https://vux.world/automating-customer-service-across-170-countries/ Fri, 30 Jan 2026 10:34:02 +0000 https://vux.world/?p=15777 Designing conversational AI that works with Anne Cantera of Optimum https://vux.world/designing-conversational-ai-that-works-with-anne-cantera-of-optimum/ Fri, 23 Jan 2026 14:06:31 +0000 https://vux.world/?p=15773 What is agentic AI? Inside Teneo’s real-world automation approach with Anne Jenkins https://vux.world/what-is-agentic-ai-inside-teneo-real-world-automation-approach/ Thu, 06 Nov 2025 16:34:49 +0000 https://vux.world/?p=15593 A ground-breaking ‘human-in-the-loop’ approach to AI https://vux.world/a-ground-breaking-human-in-the-loop-approach-to-ai/ Wed, 01 Jun 2022 11:41:33 +0000 https://vux.world/?p=11734 A framework for consistently measuring the usability of voice and conversational user interfaces https://vux.world/a-framework-for-consistently-measuring-the-usability-of-voice-and-conversational-interfaces/ Tue, 23 Feb 2021 14:15:06 +0000 https://vux.world/?p=10241