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		<title>Voice AI for customer experience: why it&#8217;s back and how to make it work</title>
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		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Thu, 11 Jun 2026 15:47:36 +0000</pubDate>
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					<description><![CDATA[boost.ai's Henry Vaage Iversen on why call volumes are rising and what it takes to deploy effective voice AI ]]></description>
		
		
		
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		<title>What most companies get wrong about voice AI with Henry Vaage Iversen, boost.ai</title>
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		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Thu, 21 May 2026 11:32:51 +0000</pubDate>
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					<description><![CDATA[We dig into what’s changed in voice AI technology, why phone volumes continue to rise and how large language models are reshaping what’s possible on the voice channel.]]></description>
		
		
		
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