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		<title>AI on the rails: Arriva&#8217;s journey into intelligent travel assistance</title>
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		<dc:creator><![CDATA[Rebecca Christie]]></dc:creator>
		<pubDate>Tue, 22 Apr 2025 15:35:38 +0000</pubDate>
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					<description><![CDATA[In this episode on the VUX World podcast, we chat all about the innovative AI journey of Citizens Advice with Stuart Pearson.]]></description>
		
		
		
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		<title>Responsible AI, Real Results with Citizens Advice</title>
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		<dc:creator><![CDATA[Rebecca Christie]]></dc:creator>
		<pubDate>Fri, 11 Apr 2025 13:36:41 +0000</pubDate>
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					<description><![CDATA[In this episode on the VUX World podcast, we chat all about the innovative AI journey of Citizens Advice with Stuart Pearson.]]></description>
		
		
		
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		<title>NatWest on Gen AI with Mark Worden</title>
		<link>https://vux.world/ai-in-action-natwests-approach-to-safe-scalable-automation-with-mark-worden/</link>
		
		<dc:creator><![CDATA[Taras Semeniuk]]></dc:creator>
		<pubDate>Fri, 28 Mar 2025 13:48:52 +0000</pubDate>
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					<description><![CDATA[In this episode, we dive deep into how NatWest uses generative AI to reshape customer service at scale, with Mark Worden, Strategy &#038; Innovation Lead for Cora at NatWest.]]></description>
		
		
		
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		<title>Inside Autodesk’s AI-powered sales &#038; CX transformation with Chafik Abdellaoui</title>
		<link>https://vux.world/inside-autodesks-ai-powered-sales-cx-transformation-with-chafik-abdellaoui/</link>
		
		<dc:creator><![CDATA[Taras Semeniuk]]></dc:creator>
		<pubDate>Fri, 21 Mar 2025 18:29:35 +0000</pubDate>
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		<guid isPermaLink="false">https://vux.world/?p=14988</guid>

					<description><![CDATA[In this episode, we chat with Chafik Abdellaoui, Workforce and Quality Manager at Autodesk, about how AI is used in sales and customer experience and the real results.]]></description>
		
		
		
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		<title>Is AI enough? How businesses can stand out</title>
		<link>https://vux.world/is-ai-enough-how-businesses-can-stand-out/</link>
		
		<dc:creator><![CDATA[Taras Semeniuk]]></dc:creator>
		<pubDate>Thu, 13 Mar 2025 13:40:24 +0000</pubDate>
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					<description><![CDATA[In this episode, Panos Karagiannis, CEO of Moveo.AI, joins us to explore how AI has been reshaping business automation.]]></description>
		
		
		
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		<title>Revolutionising AI usability with Jakob Nielsen</title>
		<link>https://vux.world/revolutionising-ai-usability-with-jakob-nielsen/</link>
		
		<dc:creator><![CDATA[Rebecca Christie]]></dc:creator>
		<pubDate>Thu, 27 Feb 2025 16:48:47 +0000</pubDate>
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					<description><![CDATA[In this episode, UX legend Jakob Nielsen joins VUX World to discuss why AI usability still lags behind and what needs to change.]]></description>
		
		
		
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		<title>AI agents: hype vs reality with Ronald Ashri, OpenDialog</title>
		<link>https://vux.world/ai-agents-hype-vs-reality-with-ronald-ashri-opendialog/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Thu, 20 Feb 2025 13:52:38 +0000</pubDate>
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					<description><![CDATA[Ronald Ashri, Co-Founder of OpenDialog, discusses the evolving landscape of conversational AI, including all the hype around AI agents.]]></description>
		
		
		
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		<title>Salzburg AG revolutionises customer service with generative AI, Sarah Haider</title>
		<link>https://vux.world/salzburg-ag-revolutionises-customer-service-with-generative-ai-sarah-haider/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Tue, 04 Feb 2025 19:13:15 +0000</pubDate>
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					<description><![CDATA[In this podcast with Sarah Haider, Digital Manager for Conversational AI at Salzburg AG, we explore the journey of revolutionising customer interactions with generative AI. From the early days of NLU-based chatbots to embracing generative AI and retrieval-augmented generation technology, Sarah outlines the challenges and breakthroughs in enhancing Salzburg AG’s digital assistant capabilities. The conversation [&#8230;]]]></description>
		
		
		
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		<title>How Rasa is revolutionising conversational AI</title>
		<link>https://vux.world/how-rasa-is-revolutionising-conversational-ai/</link>
		
		<dc:creator><![CDATA[Rebecca Christie]]></dc:creator>
		<pubDate>Wed, 29 Jan 2025 18:00:10 +0000</pubDate>
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					<description><![CDATA[In this podcast with Alan Nichol, co-founder of Rasa, we chat about the rapidly evolving world of conversational AI and a game changing framework for creating natural conversations. From the rise of ChatGPT to the death of intent classification, Alan shares insights into how modern AI systems, like Rasa&#8217;s CALM approach, are reshaping enterprise workflows [&#8230;]]]></description>
		
		
		
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		<title>The generative AI platform that&#8217;s revolutionising business growth, with Noam Fine</title>
		<link>https://vux.world/the-generative-ai-platform-thats-revolutionising-business-growth-with-noam-fine/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Thu, 23 Jan 2025 13:59:32 +0000</pubDate>
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					<description><![CDATA[In this conversation, we delve into the transformative potential of generative AI in the contact center with Noam Fine, co-founder and CEO of Hear.ai. This episode features Noam Fine, co-founder and CEO of Hear.ai. Noam is a serial entrepreneur with multiple exits, having most recently founded Over.ai, which was acquired by Vonage in 2019. In [&#8230;]]]></description>
		
		
		
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