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	<link>https://vux.world</link>
	<description>The future of AI-driven customer experience</description>
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		<title>Open AI vs Google: a headline you’d never have dreamed of</title>
		<link>https://vux.world/open-ai-vs-google-a-headline-youd-never-have-dreamed-of/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Mon, 09 Jan 2023 08:03:40 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[Large Language Model]]></category>
		<category><![CDATA[LLM]]></category>
		<category><![CDATA[open ai]]></category>
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		<guid isPermaLink="false">https://vux.world/?p=12600</guid>

					<description><![CDATA[With the launch of ChatGPT, OpenAI hasn’t just managed to make a big splash in the AI community. It’s managed to break out of that community and hit almost every other community on the planet. Marketers, creators, insurers, accountants, everyone has heard of it. It’s even got itself into a position where people are talking [&#8230;]]]></description>
		
		
		
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		<title>Thoughts on Google&#8217;s LaMDA 2</title>
		<link>https://vux.world/thoughts-on-googles-lamda-2/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Mon, 16 May 2022 10:47:48 +0000</pubDate>
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		<category><![CDATA[google]]></category>
		<category><![CDATA[News]]></category>
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		<guid isPermaLink="false">https://vux.world/?p=11581</guid>

					<description><![CDATA[At Google I/O, LaMDA 2 was announced. Google’s second iteration of its large language model, LaMDA. It stands for Language Models for Dialogue Applications and is intended to make having autonomous conversations with machines possible. It, apparently, can answer questions and, using the context of the question or answer, generate prompts to continue conversations. It [&#8230;]]]></description>
		
		
		
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		<title>Google announces CCaaS solution</title>
		<link>https://vux.world/google-announces-ccaas-solution/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Tue, 22 Mar 2022 11:33:48 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[ccaas]]></category>
		<category><![CDATA[ccai]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[cloud contact centre]]></category>
		<category><![CDATA[Contact Centre]]></category>
		<category><![CDATA[Contact centre ai]]></category>
		<category><![CDATA[contact centre automation]]></category>
		<category><![CDATA[CX]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[ujet]]></category>
		<guid isPermaLink="false">https://vux.world/?p=11360</guid>

					<description><![CDATA[Google has announced its very own contact centre as a service in partnership with ujet. Google will white label the ujet cloud contact centre solution to provide enterprises with an integrated CCaaS and AI offer. It’s labelled it CCAI, which is simply an extension of its current CCAI bundle, which so far includes DialogFlow for [&#8230;]]]></description>
		
		
		
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		<title>Why the UK Gov latest smart speaker recommendations are dangerous</title>
		<link>https://vux.world/why-the-uk-gov-latest-smart-speaker-recommendations-are-dangerous/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Thu, 21 Oct 2021 14:42:29 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Alexa]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Audio]]></category>
		<category><![CDATA[Audio strategy]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[Google Assistant]]></category>
		<category><![CDATA[radio]]></category>
		<category><![CDATA[regulation]]></category>
		<category><![CDATA[Siri]]></category>
		<category><![CDATA[smart speakers]]></category>
		<category><![CDATA[voice assistants]]></category>
		<guid isPermaLink="false">https://vux.world/?p=11089</guid>

					<description><![CDATA[The UK Government-commissioned Digital Radio and Audio Review has proposed new regulation that would force smart speaker manufacturers and voice assistant providers to guarantee free access to radio stations. The review, commissioned in February 2020, and published today, October 21 2021, found that smart speakers are used by a third of the UK population and [&#8230;]]]></description>
		
		
		
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		<title>Google announces general availability of CCAI Insights</title>
		<link>https://vux.world/google-announces-general-availability-of-ccai-insights/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Thu, 14 Oct 2021 11:41:16 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[agent assist]]></category>
		<category><![CDATA[call centre]]></category>
		<category><![CDATA[ccai]]></category>
		<category><![CDATA[chai insights]]></category>
		<category><![CDATA[Customer experience]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[nlp]]></category>
		<category><![CDATA[NLU]]></category>
		<guid isPermaLink="false">https://vux.world/?p=11006</guid>

					<description><![CDATA[Google has just made understanding your customers at scale a whole lot more accessible for all businesses with CCAI Insights. At Google Next &#8217;21, Google announced the general availability release of CCAI Insights. It&#8217;s part of it&#8217;s wider CCAI offering, which also includes DialogFlow ES and CX, as well as Agent Assist. What is Google CCAI [&#8230;]]]></description>
		
		
		
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		<title>Google&#8217;s Assistant strategy and what it means for your brand</title>
		<link>https://vux.world/googles-assistant-strategy-and-what-it-means-for-your-brand/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Wed, 07 Jul 2021 06:43:23 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Actions on Google]]></category>
		<category><![CDATA[conversational AI strategy]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[Google Assistant]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[voice strategy]]></category>
		<guid isPermaLink="false">https://vux.world/?p=10636</guid>

					<description><![CDATA[Google’s recent integration of Google Assistant with Technicolor set-top-boxes further shows that Google’s strategy for Assistant is more than timers, alarms and web searches. You might think of Google assistant as the thing that you use to search the web on your phone or the speaker you use to play music at home. But with [&#8230;]]]></description>
		
		
		
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		<title>Google CCAI with Antony Passemard</title>
		<link>https://vux.world/google-ccai/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Mon, 15 Mar 2021 08:43:26 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[Call centres]]></category>
		<category><![CDATA[Contact Centre]]></category>
		<category><![CDATA[Contact centre ai]]></category>
		<category><![CDATA[contact centre automation]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[google ccai]]></category>
		<category><![CDATA[Google Cloud]]></category>
		<guid isPermaLink="false">https://vux.world/?p=10369</guid>

					<description><![CDATA[Head of Conversational AI and Contact Center at Google Cloud, Antony Passemard, joins us to share all about Google CCAI. All about Google CCAI Google Cloud&#8217;s Head of Conversational AI and Contact Center, Antony Passemard, joins us to dive under the hood of Google CCAI; Google&#8217;s Contact Centre AI product. Antony manages the entire product [&#8230;]]]></description>
		
		
		
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