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		<title>Scaling debt recovery with an AI assistant &#8211; a success story</title>
		<link>https://vux.world/scaling-debt-recovery-with-an-ai-assistant-a-success-story/</link>
		
		<dc:creator><![CDATA[Ben McCulloch]]></dc:creator>
		<pubDate>Mon, 22 Jul 2024 10:31:08 +0000</pubDate>
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		<category><![CDATA[ai assistant]]></category>
		<category><![CDATA[debt recovery]]></category>
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					<description><![CDATA[Find out how a chatbot built by VUX World reduced query resolution times to 2 ½ minutes (saving 400 agent hours in under a year) and improved CSAT by 30%.]]></description>
		
		
		
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		<title>AI Design Principles</title>
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		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Mon, 17 Jun 2024 05:10:02 +0000</pubDate>
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					<description><![CDATA[Make consistently effective design decisions &#38; improve user experience of AI services by adopting these AI Design Principles within your team and organisation. These principles draw on Service Design, Agile, Lean, Conversation Design and other disciplines and have been put together as a result of more than a decade of working with organisations on AI [&#8230;]]]></description>
		
		
		
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		<title>How to find success with voice automation</title>
		<link>https://vux.world/how-to-find-success-with-voice-automation/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Wed, 02 Nov 2022 16:14:35 +0000</pubDate>
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		<category><![CDATA[AI assistants]]></category>
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		<category><![CDATA[voice]]></category>
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					<description><![CDATA[Here&#8217;s a high level overview of the kind of value you can find with voice assistants for CX automation, and how to set yourself up for success. Remember how we used to marvel at talking bots in Star Trek, Knight Rider and the Jetsons? That future always seemed a long way off. But it’s not [&#8230;]]]></description>
		
		
		
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