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	<title>Intercom &#8211; VUX World</title>
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	<description>The future of AI-driven customer experience</description>
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		<title>Why AI is the future of customer service with Fergal Reid, Chief AI Officer at Intercom</title>
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		<dc:creator><![CDATA[Taras Semeniuk]]></dc:creator>
		<pubDate>Thu, 04 Dec 2025 15:45:20 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Customer experience]]></category>
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					<description><![CDATA[What does it really take to build AI that can resolve customer support at scale reliably, safely, and with measurable business impact?]]></description>
		
		
		
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