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	<title>kore ai &#8211; VUX World</title>
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	<description>The future of AI-driven customer experience</description>
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		<title>Unlocking the power of LLMs: putting people first in AI assistant development</title>
		<link>https://vux.world/unlocking-the-power-of-llms-putting-people-first-in-ai-assistant-development/</link>
		
		<dc:creator><![CDATA[Ben McCulloch]]></dc:creator>
		<pubDate>Wed, 14 Jun 2023 15:39:56 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[automation]]></category>
		<category><![CDATA[kore ai]]></category>
		<category><![CDATA[LLMs]]></category>
		<guid isPermaLink="false">https://vux.world/?p=12925</guid>

					<description><![CDATA[It’s easy to approach every new problem in conversational AI as if you’re the first person who ever faced it. But the truth is that many organisations are trying to solve the same problems at the same time. For example, most banks offer mortgages. They can expect their AI assistant will be asked “when’s my [&#8230;]]]></description>
		
		
		
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		<title>Why build a bank assistant from scratch?</title>
		<link>https://vux.world/why-build-a-bank-assistant-from-scratch/</link>
		
		<dc:creator><![CDATA[Ben McCulloch]]></dc:creator>
		<pubDate>Thu, 27 Apr 2023 12:25:23 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[AI assistants]]></category>
		<category><![CDATA[kore ai]]></category>
		<guid isPermaLink="false">https://vux.world/?p=12934</guid>

					<description><![CDATA[How does a bank deploy an assistant like Capital One’s ENO or Bank of America’s Erica without investing countless dollars and hours in the project? If you think about it, banks all offer similar products. The differentiation is in how they provide them. Essentially every bank holds money, loans money or provides ways to invest [&#8230;]]]></description>
		
		
		
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		<title>From good to great: how Roche improved customer experience</title>
		<link>https://vux.world/from-good-to-great-how-roche-improved-customer-experience/</link>
		
		<dc:creator><![CDATA[Ben McCulloch]]></dc:creator>
		<pubDate>Fri, 14 Apr 2023 09:36:47 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[conversational ai]]></category>
		<category><![CDATA[Enterprise]]></category>
		<category><![CDATA[European Chatbot & Conversational AI Summit]]></category>
		<category><![CDATA[kore ai]]></category>
		<guid isPermaLink="false">https://vux.world/?p=12907</guid>

					<description><![CDATA[When does a company in a ‘dinosaur’ industry like pharmaceuticals embrace change? Those companies can have many live agents, answering tons of similar calls that are simple to resolve. This means that the users who have acute needs might not get prioritised quickly enough. That was exactly the situation that faced Roche, one of the [&#8230;]]]></description>
		
		
		
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		<title>The 3 types of NLU systems in conversational AI</title>
		<link>https://vux.world/the-3-types-of-nlu-systems-in-conversational-ai/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Mon, 13 Feb 2023 14:46:57 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[kore ai]]></category>
		<category><![CDATA[Large Language Model]]></category>
		<category><![CDATA[LLMs]]></category>
		<category><![CDATA[NLU]]></category>
		<guid isPermaLink="false">https://vux.world/?p=12816</guid>

					<description><![CDATA[We recently spoke to Raj Koneru and Prasanna Arikala of Kore AI on the VUX World podcast, discussing Large Language Models (LLMs) and the forecasted impact they’ll have on the creation of enterprise AI assistants. Raj shared his thoughts on the types of NLU systems that exist today, and the benefits of each. This will [&#8230;]]]></description>
		
		
		
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		<title>Check out Florida Blue’s multimodal marvel!</title>
		<link>https://vux.world/check-out-florida-blues-multimodal-marvel/</link>
		
		<dc:creator><![CDATA[Ben McCulloch]]></dc:creator>
		<pubDate>Wed, 28 Sep 2022 14:14:25 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Case study]]></category>
		<category><![CDATA[Contact Centre]]></category>
		<category><![CDATA[financial services]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[IVR]]></category>
		<category><![CDATA[kore ai]]></category>
		<category><![CDATA[use case]]></category>
		<guid isPermaLink="false">https://vux.world/?p=12236</guid>

					<description><![CDATA[Where’s the best place to start your automation journey? Look for an issue you deal with every day that doesn’t require analytical thought to solve. Florida Blue’s work with Kore AI provides an excellent example of what we mean! A perfect use case Florida Blue is an American health insurance provider. Their contact centre was [&#8230;]]]></description>
		
		
		
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		<title>Kore AI raises $70m and shows maturity in its positioning</title>
		<link>https://vux.world/kore-ai-raises-70m-and-shows-maturity-in-its-positioning/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Wed, 06 Oct 2021 09:34:37 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[funding]]></category>
		<category><![CDATA[kore ai]]></category>
		<category><![CDATA[startup]]></category>
		<category><![CDATA[technology]]></category>
		<guid isPermaLink="false">https://vux.world/?p=10815</guid>

					<description><![CDATA[Florida-based conversational AI platform, Kore.ai has raised $70m and aims to position itself as the &#8216;undisputed leader&#8217; in customer experience optimisation. We recently published a list of conversational AI companies that had received funding so far in 2021, and it&#8217;s pretty extensive. In recent months, both Balto and Kore.ai have secured further funding, which is [&#8230;]]]></description>
		
		
		
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