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	<title>personalisation &#8211; VUX World</title>
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		<title>Conversations Squared #4 Dr Joan Palmiter Bajorek</title>
		<link>https://vux.world/conversations-squared-4-dr-joan-palmiter-bajorek/</link>
		
		<dc:creator><![CDATA[Ben McCulloch]]></dc:creator>
		<pubDate>Mon, 30 Jan 2023 11:10:40 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[ChatGPT]]></category>
		<category><![CDATA[conversation design]]></category>
		<category><![CDATA[hyperautomation]]></category>
		<category><![CDATA[hyperpersonalisation]]></category>
		<category><![CDATA[personalisation]]></category>
		<category><![CDATA[User research]]></category>
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					<description><![CDATA[Dr Joan Palmiter Bajorek is easily one of the best known people in conversational AI &#8211; for Women in Voice, for her public speaking, for her experience at the likes of Nuance, and now for her work as VP of Product Research (Data Analytics) at OneReach AI. After reading Robb Wilson&#8217;s excellent book Age of [&#8230;]]]></description>
		
		
		
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		<title>Conversations Squared #3 Esha Metiary</title>
		<link>https://vux.world/conversations-squared-3-esha-metiary/</link>
		
		<dc:creator><![CDATA[Ben McCulloch]]></dc:creator>
		<pubDate>Tue, 10 Jan 2023 12:45:14 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[conversation design]]></category>
		<category><![CDATA[persona]]></category>
		<category><![CDATA[personalisation]]></category>
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					<description><![CDATA[Esha Metiary, Lead Conversation Designer, Bol.com, talks about why some assistants should be prepared to discuss political matters. Can you imagine talking to a branded bot that doesn&#8217;t want to discuss Black Lives Matter when the brand itself promotes those values? The bot is on the front line between customer and brand, so if the brand [&#8230;]]]></description>
		
		
		
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		<title>Hyper-personalised voice AI with Laetitia Cailleteau, Accenture</title>
		<link>https://vux.world/hyper-personalised-voice-ai/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Mon, 26 Apr 2021 04:06:30 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[Accessibility]]></category>
		<category><![CDATA[personalisation]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[voice assistants]]></category>
		<guid isPermaLink="false">https://vux.world/?p=10567</guid>

					<description><![CDATA[Laetitia Cailleteau shares all about what Accenture is doing in voice AI and about its hyper-personalised voice AI patent. Hyper-personalised voice AI The promise of voice assistants is that they become our personal assistants. This means mine should be different to yours, responding to our individual behaviour, habits and preferences. And while Alexa and Google Assistant offer [&#8230;]]]></description>
		
		
		
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