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	<title>platforms &#8211; VUX World</title>
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	<description>The future of AI-driven customer experience</description>
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		<title>Ultimate Analysis of Gartner&#8217;s Critical Capabilities for Enterprise Conversational AI Platforms</title>
		<link>https://vux.world/ultimate-analysis-of-gartners-critical-capabilities-for-enterprise-conversational-ai-platforms/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Wed, 30 Aug 2023 10:58:51 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Analysis]]></category>
		<category><![CDATA[gartner]]></category>
		<category><![CDATA[platforms]]></category>
		<guid isPermaLink="false">https://vux.world/?p=13347</guid>

					<description><![CDATA[The analysis presents enterprise buyers, decision makers and influencers with a full understanding of the capabilities they’ll need to succeed in their automation programme. ]]></description>
		
		
		
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		<title>Building an effective digital assistant for banking with Bill Hawks, Citizens Bank</title>
		<link>https://vux.world/building-an-effective-digital-assistant-for-banking-with-bill-hawks-citizens-bank/</link>
		
		<dc:creator><![CDATA[Rebecca Christie]]></dc:creator>
		<pubDate>Wed, 16 Nov 2022 10:22:37 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[AI assistants]]></category>
		<category><![CDATA[platforms]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[tools]]></category>
		<category><![CDATA[transformation]]></category>
		<guid isPermaLink="false">https://vux.world/?p=12403</guid>

					<description><![CDATA[Bill hawks joins us to talk through just how important it is to have an effective digital assistant for banks and the role that it plays. If you&#8217;re in banking and you haven&#8217;t been seriously considering your conversational AI strategy, then where have you been? Yes, it&#8217;s early, but the banking industry is one of [&#8230;]]]></description>
		
		
		
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		<title>AI Studio, adoption and trends, with Amitha Pulijala and Lawrence Byrd, Vonage</title>
		<link>https://vux.world/ai-studio-adoption-and-trends-with-amitha-pulijala-and-lawrence-byrd-vonage/</link>
		
		<dc:creator><![CDATA[Rebecca Christie]]></dc:creator>
		<pubDate>Wed, 05 Oct 2022 12:37:20 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[AI assistants]]></category>
		<category><![CDATA[platforms]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[tools]]></category>
		<category><![CDATA[transformation]]></category>
		<guid isPermaLink="false">https://vux.world/?p=12261</guid>

					<description><![CDATA[Amitha Pulijala and Lawrence Byrd join us to walk through the Vonage AI Studio and the huge opportunities that await those who can move quickly. Die hard VUX World fans will remember the episode with Vonage’s Noam Fine, discussing the then recent acquisition of Open AI by Vonage and the plans to build an AI [&#8230;]]]></description>
		
		
		
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		<title>Introducing conversation design into a dev-led organisation with Workday</title>
		<link>https://vux.world/introducing-conversation-design-into-a-dev-led-organisation-with-workday/</link>
		
		<dc:creator><![CDATA[Rebecca Christie]]></dc:creator>
		<pubDate>Tue, 04 Oct 2022 15:49:30 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[AI assistants]]></category>
		<category><![CDATA[platforms]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[tools]]></category>
		<category><![CDATA[transformation]]></category>
		<guid isPermaLink="false">https://vux.world/?p=12253</guid>

					<description><![CDATA[Collin Carnahan joins us for us to discuss how Workday has been creating a conversation design culture. Collin Carnahan is a Senior UX Conversation Designer at Workday. Collin joins us to share how he and his team implemented conversation design systems and processes into a largely development and technically driven organisation. One of the crucial [&#8230;]]]></description>
		
		
		
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		<title>All text and no voice makes your CX dull, with Shridhar Marri, CEO, Senseforth</title>
		<link>https://vux.world/all-text-and-no-voice-makes-your-cx-dull-with-shridhar-marri-ceo-senseforth/</link>
		
		<dc:creator><![CDATA[Rebecca Christie]]></dc:creator>
		<pubDate>Mon, 26 Sep 2022 11:44:28 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[AI assistants]]></category>
		<category><![CDATA[platforms]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[tools]]></category>
		<category><![CDATA[transformation]]></category>
		<guid isPermaLink="false">https://vux.world/?p=12231</guid>

					<description><![CDATA[Shridhar Marri, CEO, Senseforth, joins us to give us an insight on what the future will look like for voice intelligence and business automation. As fantastic as text-based NLP systems are, you can&#8217;t beat voice. There&#8217;s so much data in the spoken word that businesses can use to improve their customer experience and add business [&#8230;]]]></description>
		
		
		
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		<title>Conversational AI at Genesys with Harshali Desai and Mitch Mason</title>
		<link>https://vux.world/conversational-ai-at-genesys-with-harshali-desai-and-mitch-mason/</link>
		
		<dc:creator><![CDATA[Rebecca Christie]]></dc:creator>
		<pubDate>Mon, 26 Sep 2022 11:40:33 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[AI assistants]]></category>
		<category><![CDATA[platforms]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[tools]]></category>
		<category><![CDATA[transformation]]></category>
		<guid isPermaLink="false">https://vux.world/?p=12224</guid>

					<description><![CDATA[Harshali Desai and Mitch Mason, Genesys, join us to share their insights on the importance of knowledge management as an enabler of CAI automation. Harshali Desai, Sr Product Marketing Manager, and Mitch Mason, Product Manager, both work on the conversational AI side of Genesys, the industry-leading CCaaS provider. Harshali and Mitch both join us to [&#8230;]]]></description>
		
		
		
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		<item>
		<title>Conversational AI for drive through restaurants with Anik Seth, HUEX</title>
		<link>https://vux.world/conversational-ai-for-drive-through-restaurants-with-anik-seth-huex/</link>
		
		<dc:creator><![CDATA[Rebecca Christie]]></dc:creator>
		<pubDate>Mon, 12 Sep 2022 09:46:46 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[AI assistants]]></category>
		<category><![CDATA[platforms]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[tools]]></category>
		<category><![CDATA[transformation]]></category>
		<guid isPermaLink="false">https://vux.world/?p=12211</guid>

					<description><![CDATA[Anik Seth joins us to discuss how HUEX is bringing conversational AI to drive through restaurants. Conversational AI works perfectly when it&#8217;s applied to conversations that are routine. Conversations that happen all the time with regularity are prime opportunities to automate because they&#8217;re typically conversations that have defined outcomes. Outcomes that can get boring for [&#8230;]]]></description>
		
		
		
		<enclosure url="https://vux.world/wp-content/uploads/anik-landscape.png" length="2126352" type="image/png"/><media:content url="https://vux.world/wp-content/uploads/anik-landscape.png" width="1600" height="1200" medium="image" type="image/png"/>	</item>
		<item>
		<title>Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI</title>
		<link>https://vux.world/why-conversational-ai-is-really-about-business-transformation-with-kevin-fredrick-managing-partner-onereach/</link>
		
		<dc:creator><![CDATA[Rebecca Christie]]></dc:creator>
		<pubDate>Wed, 07 Sep 2022 11:01:09 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[AI assistants]]></category>
		<category><![CDATA[platforms]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[tools]]></category>
		<category><![CDATA[transformation]]></category>
		<guid isPermaLink="false">https://vux.world/?p=12190</guid>

					<description><![CDATA[Kevin Fredrick of OneReach.AI joins us and tells us just how Conversational AI can really take your business to the next level. OneReach featured as a Leader in Gartner&#8217;s Magic Quadrant for Enterprise Conversational AI platforms this year. However, when compared to other platforms out there, there&#8217;s something distinctly different about the OneReach approach. Yes, [&#8230;]]]></description>
		
		
		
		<enclosure url="https://vux.world/wp-content/uploads/Kevin-Landscaoe.png" length="1777428" type="image/png"/><media:content url="https://vux.world/wp-content/uploads/Kevin-Landscaoe.png" width="1600" height="1200" medium="image" type="image/png"/>	</item>
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		<title>An AI modelled on the human brain, with Peter Voss, CEO, Aigo</title>
		<link>https://vux.world/an-ai-modelled-on-the-human-brain-with-peter-voss-ceo-aigo/</link>
		
		<dc:creator><![CDATA[Rebecca Christie]]></dc:creator>
		<pubDate>Fri, 26 Aug 2022 14:33:23 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[AI assistants]]></category>
		<category><![CDATA[chatbot]]></category>
		<category><![CDATA[frameworks]]></category>
		<category><![CDATA[platforms]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[tools]]></category>
		<guid isPermaLink="false">https://vux.world/?p=12131</guid>

					<description><![CDATA[What happens when you build a conversational AI framework that&#8217;s modelled on the human brain? The coiner of the term &#8216;AGI&#8217;, Peter Voss, joins us to reveal all. Peter Voss coined the term ‘AGI’ (artificial general intelligence) and is one of the best brains in the business to discuss the real potential of artificial intelligence [&#8230;]]]></description>
		
		
		
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		<title>Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera</title>
		<link>https://vux.world/automate-the-mundane-elevate-the-humane-with-muddu-sudhakar-ceo-aisera/</link>
		
		<dc:creator><![CDATA[Rebecca Christie]]></dc:creator>
		<pubDate>Wed, 27 Jul 2022 10:37:06 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[Enterprise]]></category>
		<category><![CDATA[platforms]]></category>
		<category><![CDATA[process automation]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[tools]]></category>
		<guid isPermaLink="false">https://vux.world/?p=12061</guid>

					<description><![CDATA[Muddu Sudhakar, CEO, Aisera joins us to discuss the Aisera philosophy for AI mediated service provision, and some controversial recommendations. Niche player in Gartner&#8217;s 2022 Magic Quadrant for enterprise conversational AI platforms, Aisera has been making moves to bring the best AI service experience to market. We&#8217;re joined by Aisera CEO and investor, Muddu Sudhakar, [&#8230;]]]></description>
		
		
		
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