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		<title>5 steps to selecting the perfect partner for conversational automation</title>
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		<dc:creator><![CDATA[Ben McCulloch]]></dc:creator>
		<pubDate>Thu, 01 Dec 2022 09:57:57 +0000</pubDate>
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					<description><![CDATA[Recently, we wrote about Florida Blue’s multi-channel assistant. A Visual IVR system with a voice assistant that helps the health insurance company’s customers apply for replacement Digital ID cards. The system was built by Kore AI and currently approves over 1000 new cards every day for customers. So why did Florida Blue select Kore AI [&#8230;]]]></description>
		
		
		
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