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	<description>The future of AI-driven customer experience</description>
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		<title>Testing for trust in the age of AI agents with Amitha Pulijala and Christoph Börner, Cyara</title>
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		<dc:creator><![CDATA[Taras Semeniuk]]></dc:creator>
		<pubDate>Fri, 27 Mar 2026 09:05:20 +0000</pubDate>
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		<category><![CDATA[generative AI]]></category>
		<category><![CDATA[testing]]></category>
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					<description><![CDATA[Discover how leading teams are testing AI agents in a world of non-deterministic systems, covering trust, cost and scale.]]></description>
		
		
		
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		<title>Testing the future: How Klearcom is powering the voice AI revolution</title>
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		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Fri, 25 Jul 2025 12:18:05 +0000</pubDate>
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		<category><![CDATA[IVR]]></category>
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					<description><![CDATA[As businesses move from legacy IVRs to conversational AI, one company powers the testing tech that keeps everything running smoothly.]]></description>
		
		
		
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		<title>Why you need Botium before you make your bot</title>
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		<dc:creator><![CDATA[Ben McCulloch]]></dc:creator>
		<pubDate>Fri, 11 Nov 2022 13:30:33 +0000</pubDate>
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					<description><![CDATA[Frequently, once brands decide they need a bot they’ll pick the platform straight away. That’s before they’ve even considered the use case. Generally speaking, their thinking goes like this; ‘Google’s one of the biggest tech companies so we must succeed if we use their Cloud NLU’, or ‘we use Microsoft for everything else – why [&#8230;]]]></description>
		
		
		
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