<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	xmlns:media="http://search.yahoo.com/mrss/">

<channel>
	<title>use case &#8211; VUX World</title>
	<atom:link href="https://vux.world/tag/use-case/feed/" rel="self" type="application/rss+xml" />
	<link>https://vux.world</link>
	<description>The future of AI-driven customer experience</description>
	<lastBuildDate>Fri, 13 Mar 2026 15:56:22 +0000</lastBuildDate>
	<language>en-GB</language>
	<sy:updatePeriod>
	hourly	</sy:updatePeriod>
	<sy:updateFrequency>
	1	</sy:updateFrequency>
	<generator>https://wordpress.org/?v=6.8.3</generator>

<image>
	<url>https://vux.world/wp-content/uploads/cropped-VUX-World-favicon-1-32x32.png</url>
	<title>use case &#8211; VUX World</title>
	<link>https://vux.world</link>
	<width>32</width>
	<height>32</height>
</image> 
	<item>
		<title>The realities of deploying generative AI in customer support with Alia Azim, Citation Group</title>
		<link>https://vux.world/the-realities-of-deploying-generative-ai-in-customer-support-with-alia-azim-citation-group/</link>
		
		<dc:creator><![CDATA[Taras Semeniuk]]></dc:creator>
		<pubDate>Fri, 13 Mar 2026 15:51:56 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[ai assistant]]></category>
		<category><![CDATA[generative AI]]></category>
		<category><![CDATA[use case]]></category>
		<guid isPermaLink="false">https://vux.world/?p=15841</guid>

					<description><![CDATA[In this episode, we discuss how to shift from traditional NLU chatbots to generative AI conversational agents.]]></description>
		
		
		
		<enclosure url="https://vux.world/wp-content/uploads/Citationg-Group-thumbnail.jpg" length="167804" type="image/jpeg"/><media:content url="https://vux.world/wp-content/uploads/Citationg-Group-thumbnail.jpg" width="1280" height="720" medium="image" type="image/jpeg"/>	</item>
		<item>
		<title>Why context is truth in conversational AI</title>
		<link>https://vux.world/why-context-is-truth-in-conversational-ai/</link>
		
		<dc:creator><![CDATA[Ben McCulloch]]></dc:creator>
		<pubDate>Mon, 14 Nov 2022 13:30:33 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[gartner]]></category>
		<category><![CDATA[multimodal]]></category>
		<category><![CDATA[nlp]]></category>
		<category><![CDATA[use case]]></category>
		<guid isPermaLink="false">https://vux.world/?p=11937</guid>

					<description><![CDATA[If you want to understand how machines pick apart the things we say to pull relevant data from it then you simply must listen to Raj Tumuluri! Don’t just believe us though – Openstream AI was recognized by Gartner as the sole Visionary in the January 2022 Magic Quadrant for Enterprise Conversational AI Platforms. No [&#8230;]]]></description>
		
		
		
		<enclosure url="https://vux.world/wp-content/uploads/openstream.png" length="770722" type="image/png"/><media:content url="https://vux.world/wp-content/uploads/openstream.png" width="1120" height="840" medium="image" type="image/png"/>	</item>
		<item>
		<title>Why you need Botium before you make your bot</title>
		<link>https://vux.world/why-you-need-botium-before-you-make-your-bot/</link>
		
		<dc:creator><![CDATA[Ben McCulloch]]></dc:creator>
		<pubDate>Fri, 11 Nov 2022 13:30:33 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[benchmark]]></category>
		<category><![CDATA[NLU]]></category>
		<category><![CDATA[testing]]></category>
		<category><![CDATA[use case]]></category>
		<category><![CDATA[users]]></category>
		<guid isPermaLink="false">https://vux.world/?p=11944</guid>

					<description><![CDATA[Frequently, once brands decide they need a bot they’ll pick the platform straight away. That’s before they’ve even considered the use case. Generally speaking, their thinking goes like this; ‘Google’s one of the biggest tech companies so we must succeed if we use their Cloud NLU’, or ‘we use Microsoft for everything else – why [&#8230;]]]></description>
		
		
		
		<enclosure url="https://vux.world/wp-content/uploads/botium.png" length="78914" type="image/png"/><media:content url="https://vux.world/wp-content/uploads/botium.png" width="1120" height="840" medium="image" type="image/png"/>	</item>
		<item>
		<title>Check out Florida Blue’s multimodal marvel!</title>
		<link>https://vux.world/check-out-florida-blues-multimodal-marvel/</link>
		
		<dc:creator><![CDATA[Ben McCulloch]]></dc:creator>
		<pubDate>Wed, 28 Sep 2022 14:14:25 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Case study]]></category>
		<category><![CDATA[Contact Centre]]></category>
		<category><![CDATA[financial services]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[IVR]]></category>
		<category><![CDATA[kore ai]]></category>
		<category><![CDATA[use case]]></category>
		<guid isPermaLink="false">https://vux.world/?p=12236</guid>

					<description><![CDATA[Where’s the best place to start your automation journey? Look for an issue you deal with every day that doesn’t require analytical thought to solve. Florida Blue’s work with Kore AI provides an excellent example of what we mean! A perfect use case Florida Blue is an American health insurance provider. Their contact centre was [&#8230;]]]></description>
		
		
		
		<enclosure url="https://vux.world/wp-content/uploads/Kore-AI-article..png" length="1588103" type="image/png"/><media:content url="https://vux.world/wp-content/uploads/Kore-AI-article..png" width="1120" height="840" medium="image" type="image/png"/>	</item>
	</channel>
</rss>
