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	<title>VUX &#8211; VUX World</title>
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	<link>https://vux.world</link>
	<description>The future of AI-driven customer experience</description>
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		<title>Scaling debt recovery with an AI assistant &#8211; a success story</title>
		<link>https://vux.world/scaling-debt-recovery-with-an-ai-assistant-a-success-story/</link>
		
		<dc:creator><![CDATA[Ben McCulloch]]></dc:creator>
		<pubDate>Mon, 22 Jul 2024 10:31:08 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[ai assistant]]></category>
		<category><![CDATA[debt recovery]]></category>
		<category><![CDATA[guide]]></category>
		<category><![CDATA[VUX]]></category>
		<guid isPermaLink="false">https://vux.world/?p=14279</guid>

					<description><![CDATA[Find out how a chatbot built by VUX World reduced query resolution times to 2 ½ minutes (saving 400 agent hours in under a year) and improved CSAT by 30%.]]></description>
		
		
		
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		<title>Incorporating VUI into your UX repertoire with Stuart Silverstein</title>
		<link>https://vux.world/incorporating-vui-into-ux-repertoire/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Fri, 27 Nov 2020 07:45:36 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[IVR]]></category>
		<category><![CDATA[VUI]]></category>
		<category><![CDATA[VUI design]]></category>
		<category><![CDATA[VUX]]></category>
		<category><![CDATA[vux design]]></category>
		<guid isPermaLink="false">https://vux.world/?p=9873</guid>

					<description><![CDATA[Director, Service Design, AIG, Stuart Silverstein talks bringing voice into your UX skill set. Adding VUI design to your UX repertoire One of the hot topics on every UX designer&#8217;s lips is conversation design. How do you do it? Is it something I can do? And what skill sets do I currently have that put [&#8230;]]]></description>
		
		
		
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		<title>VUX design 2.0</title>
		<link>https://vux.world/vux-design-2-0/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Mon, 27 Jan 2020 07:28:44 +0000</pubDate>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[voice assistants]]></category>
		<category><![CDATA[VUX]]></category>
		<guid isPermaLink="false">https://vux.world/?p=8480</guid>

					<description><![CDATA[Voice assistants should change how they interact with users based on how you interact with them and the context you’re in. For example: 🎧 If I’m walking with my headphones on, and I ask Siri “What was the Boro score at the weekend?” Then I just want the score. Nothing more. Did they win or [&#8230;]]]></description>
		
		
		
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		<title>Creating world-class interactive audio with Jonathan Myers and Dave Grossman</title>
		<link>https://vux.world/world-class-interactive-audio/</link>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Mon, 18 Mar 2019 07:03:27 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[Sound design]]></category>
		<category><![CDATA[VUI]]></category>
		<category><![CDATA[VUX]]></category>
		<guid isPermaLink="false">https://vux.world/?p=7982</guid>

					<description><![CDATA[Jonathan Myers and Dave Grossman, founders of Earplay, join us to share how they create world-leading interactive stories. We&#8217;re joined by Jonathan Myers and Dave Grossman, founders of world-class interactive audio production company, Earplay. Jonathan and Dave take us through what it takes to create movie quality interactive stories and share with us their approach [&#8230;]]]></description>
		
		
		
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		<title>All about voice UX research with Chris Geison</title>
		<link>https://vux.world/ux-research/</link>
					<comments>https://vux.world/ux-research/#respond</comments>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Mon, 14 Jan 2019 07:21:41 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[User research]]></category>
		<category><![CDATA[VUX]]></category>
		<guid isPermaLink="false">https://vux.world/?p=7891</guid>

					<description><![CDATA[For the first episode of 2019, Dustin and I chat to long time fan of the show, hardcore Wu-Tang fan and resident UX research expert at AnswerLab, Chris Geison, about the ins and outs of UX research for voice. As Principle UX Researcher at AnswerLab, Chris and his colleagues work with Fortune 100 companies like [&#8230;]]]></description>
		
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		<title>Emotional intelligence with Sina Kahen</title>
		<link>https://vux.world/emotional-intelligence/</link>
					<comments>https://vux.world/emotional-intelligence/#respond</comments>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Mon, 17 Dec 2018 05:54:27 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[VUI]]></category>
		<category><![CDATA[VUI design]]></category>
		<category><![CDATA[VUX]]></category>
		<category><![CDATA[vux design]]></category>
		<guid isPermaLink="false">https://vux.world/?p=7877</guid>

					<description><![CDATA[This week, we&#8217;re joined by VAICE co-founder, Sina Kahen to discuss the importance of emotional intelligence and how you can design EQ into your voice experiences using the 6 &#8216;First date&#8217; principles. Where to listen Apple podcasts Spotify YouTube CastBox Spreaker TuneIn Breaker Stitcher PlayerFM iHeartRadio Our guest Sina Kahen is an Imperial College MBA [&#8230;]]]></description>
		
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		<title>All about Alpha Voice with Bryan Colligan</title>
		<link>https://vux.world/alpha-voice/</link>
					<comments>https://vux.world/alpha-voice/#respond</comments>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Mon, 11 Jun 2018 05:53:24 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[Monetisation]]></category>
		<category><![CDATA[tools]]></category>
		<category><![CDATA[Voice search]]></category>
		<category><![CDATA[VUI]]></category>
		<category><![CDATA[VUX]]></category>
		<guid isPermaLink="false">https://vux.world/?p=7391</guid>

					<description><![CDATA[This week, we’re finding out how content creators can have their podcasts and YouTube content indexed and searchable on voice, with Bryan Colligan of Alpha Voice. With the podcast industry thriving and more people listening to podcasts than ever, more brands are starting to launch their own podcasts. Podcasts are a perfect fit for devices [&#8230;]]]></description>
		
					<wfw:commentRss>https://vux.world/alpha-voice/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
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		<item>
		<title>All about Voysis and the GUI to VUI transition with Brian Colcord</title>
		<link>https://vux.world/all-about-voysis/</link>
					<comments>https://vux.world/all-about-voysis/#respond</comments>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Mon, 07 May 2018 05:00:52 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[tools]]></category>
		<category><![CDATA[voice first strategy]]></category>
		<category><![CDATA[voice strategy]]></category>
		<category><![CDATA[VUI]]></category>
		<category><![CDATA[VUX]]></category>
		<guid isPermaLink="false">https://vux.world/?p=7268</guid>

					<description><![CDATA[Today we’re taking a close look at the Voysis platform and discussing transitioning from GUI to VUI design with VP of Design, Brian Colcord. We’ve covered plenty of voice first design and development on this podcast. Well, that’s what the podcast is, so we’re bound to! Most of what we’ve discussed has largely been voice [&#8230;]]]></description>
		
					<wfw:commentRss>https://vux.world/all-about-voysis/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
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		<item>
		<title>My first 30 days as a VUI designer with Ilana Shalowitz and Brian Bauman</title>
		<link>https://vux.world/my-first-30-days-as-a-vui-designer/</link>
					<comments>https://vux.world/my-first-30-days-as-a-vui-designer/#respond</comments>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Mon, 02 Apr 2018 05:59:38 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[voice user interface]]></category>
		<category><![CDATA[VUI]]></category>
		<category><![CDATA[VUX]]></category>
		<category><![CDATA[vux design]]></category>
		<guid isPermaLink="false">https://vux.world/?p=7222</guid>

					<description><![CDATA[Today, we’re getting into detail about what it’s like to be a full-time VUI designer. We’re discussing the details of the role, the day to day duties and the skillsets that are important to succeed in designing voice user interfaces. The role of a VUI designer has been around for a while, but it’s not [&#8230;]]]></description>
		
					<wfw:commentRss>https://vux.world/my-first-30-days-as-a-vui-designer/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
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		<title>Hearing voices: a strategic view of the voice first ecosystem with Matt Hartman</title>
		<link>https://vux.world/hearing-voices/</link>
					<comments>https://vux.world/hearing-voices/#respond</comments>
		
		<dc:creator><![CDATA[Kane Simms]]></dc:creator>
		<pubDate>Mon, 19 Mar 2018 05:10:41 +0000</pubDate>
				<category><![CDATA[Podcast]]></category>
		<category><![CDATA[Alexa]]></category>
		<category><![CDATA[voice strategy]]></category>
		<category><![CDATA[VUI]]></category>
		<category><![CDATA[VUX]]></category>
		<guid isPermaLink="false">https://vux.world/?p=7182</guid>

					<description><![CDATA[﻿ We&#8217;re getting into detail on the voice first ecosystem; the opportunities, challenges and future, with curator of the Hearing Voices newsletter, Matt Hartman. This week, Dustin and I are joined by Matt Hartman, partner at Betaworks, curator of the Hearing Voices newsletter and creator of the Wiffy Alexa Skill. In this episode, we’re discussing: [&#8230;]]]></description>
		
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			<slash:comments>0</slash:comments>
		
		
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