Are LLM chatbots ready for prime time?
Or is intent-based NLU still king?
Generative AI is everywhere, but are LLMs really improving enterprise customer experience? Or are tried-and-tested NLU models still doing the heavy lifting?
In this exclusive VUX World webinar, we’ll separate the hype from reality, show you what’s working right now in real-world deployments and share how you can benefit from the power of generative AI without compromising experience or results.
Presented by
What you’ll learn
- Real examples of the benefits and drawbacks of LLMs in production
- When to use LLMs vs NLU and why
- Recipes for blending LLMs with NLU for creativity and control
- Why robust testing strategies are critical for LLMs
- How to conduct thorough end-to-end generative AI testing
- Best practices for evolving your AI strategy
This session is for you if you’re
- A CX leader or innovation lead exploring AI assistants
- Under pressure to deliver more automation, faster
- Struggling to make sense of conflicting AI claims
When
Thursday, 4th September at 4pm BST, 8am PDT, 11am EDT, 5pm CEST
Register now
Speakers
Benoit Alvarez
Managing Director,
VUX Consulting
Leading real-world deployments & best practices
Sandra Draganoiu
Relationship Director,
VUX Consulting
Advisor to the enterprise
AI teams
Kane Simms
Founder & CEO,
VUX World
Host of the leading conversational AI podcast
