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A novel approach to designing bot personas

A novel approach to designing bot personas 1120 840 Ben McCulloch

“There is no such thing as a voice user interface with no personality,” according to Voice User Interface Design, written by Michael H. Cohen, James P. Giangola and Jennifer Balogh in…

Rob Lubow CMO Botcopy talks about augmenting and releasing the true power of DialogFlow on VUX World

Unleash the real power of DialogFlow with Rob Lubow, CMO, Botcopy

Unleash the real power of DialogFlow with Rob Lubow, CMO, Botcopy 1600 1200 Rebecca Christie

Botcopy is a Google Cloud Partner that augments the workflow and usability of DialogFlow, making the front end messenger interface customisable.

Balto Real Time Index Example

Balto’s Real Time Index analyses 100m+ calls to enable agents to offer better CX

Balto’s Real Time Index analyses 100m+ calls to enable agents to offer better CX 1280 720 Kane Simms

I previously asked whether AI companies in customer service are the next Google’s, Instagram’s etc. Here’s some evidence on how that might occur.

Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera

Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera 1600 1200 Rebecca Christie

Muddu Sudhakar, CEO, Aisera joins us to discuss the Aisera philosophy for AI mediated service provision, and some controversial recommendations.

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    Rob Lubow CMO Botcopy talks about augmenting and releasing the true power of DialogFlow on VUX World
    Unleash the real power of DialogFlow with Rob Lubow, CMO, Botcopy 1600 1200 Rebecca Christie
    Unleash the real power of DialogFlow with Rob Lubow, CMO, Botcopy
    Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera 1600 1200 Rebecca Christie
    Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera
    Conversation design maturity with Braden Ream, CEO, Voiceflow 1600 1200 Rebecca Christie
    Conversation design maturity with Braden Ream, CEO, Voiceflow

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