fbpx

Is it safe to use LLMs in a healthcare setting?

Is it safe to use LLMs in a healthcare setting? 1792 1024 Rebecca Christie

You may be tempted to say no. There’s two obvious reasons why; LLMs hallucinate (which could mean that nonsense or simply incorrect health advice would be generated) and they can…

Balancing Tech Advancements with a Human Touch in Customer Service

Balancing Tech Advancements with a Human Touch in Customer Service 1792 1024 Ben McCulloch

How do you adapt to technological advancements while maintaining a human touch? AI is great at routine and easy to accomplish tasks, whereas humans can analyse and adjust when the…

Counteracting the risk of LLMs

Counteracting the risk of LLMs 1792 1024 Kane Simms

As of now, using LLMs in high-stakes enterprise customer interactions could be considered a risk. Although there are more robust ways of mitigating the hallucination issue emerging, it’s never going…

Using AI to make the job search easier with Total Jobs Group

Using AI to make the job search easier with Total Jobs Group 1600 1200 Kane Simms

How can AI make your job search easier? I’m joined by Head of Product – Conversations at Total Jobs Group, Somnath Biswas to discuss.

SUBSCRIBE

The latest in AI-powered customer experience.

Make better strategic decisions with the help of our weekly newsletter.

    STRAIGHT AUTOMATION. NO BS.

    Most businesses are hamstrung. You know that AI can bring you immense benefits, but you don’t have the skills, experience or time to do it.

    Our team of trusted experts have delivered AI and CX automation to brands across the globe for decades. We’ll help you make sense of the hype and madness, find the areas where AI will genuinely help your business and customers, and take you from idea to value quickly.

    PODCAST

    “One of the most consistently insightful, deeply respected podcasts in the voice tech / conversational AI space”

    Bradley Metrock, Score Publishing

    Using AI to make the job search easier with Total Jobs Group 1600 1200 Kane Simms
    Using AI to make the job search easier with Total Jobs Group
    AI in contact centers trends with Nerys Corfield 1600 1200 Kane Simms
    AI in contact centers trends with Nerys Corfield
    The AI Platform Reimagined, with Brandon Nott and Nick Orlando 1600 1200 Rebecca Christie
    The AI Platform Reimagined, with Brandon Nott and Nick Orlando
    Lean and process engineering for AI automation with Scott Hamilton 1600 1200 Kane Simms
    Lean and process engineering for AI automation with Scott Hamilton

    INSIGHTS

    “A treasure trove of in-depth industry insights.”

    Dasha Fomin, Just AI

      The world's most loved conversational AI event is back
      This is default text for notification bar