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Recent podcasts, articles and videos

Inside the platform enterprises use to build AI agents with Rasmus Hauch, CTO at Boost.ai

 Inside the platform enterprises use to build AI agents with Rasmus Hauch, CTO at Boost.ai 1280 720 Kane Simms
  • Kane Simms

Rasmus Hauch, CTO of Boost.ai, opens up the platform layer beneath enterprise AI agents: testing, guardrails, liability and voice at scale.

How ING is building the instant mortgage with agentic AI

 How ING is building the instant mortgage with agentic AI 1280 720 Kane Simms

Bahadir Yilmaz, Chief Analytics Officer at ING, on using agentic AI to cut mortgage processing time, and the path to the instant mortgage.

From TOBi to Super TOBi. Vodafone’s AI evolution with Jordan Anglin

 From TOBi to Super TOBi. Vodafone’s AI evolution with Jordan Anglin 1280 720 Kane Simms

Discover how Vodafone’s AI assistant TOBi became Super TOBi, and why seamless handover matters more than AI alone in customer resolution.

Turning AI hype into real customer value, with Simplyhealth and EdgeTier

 Turning AI hype into real customer value, with Simplyhealth and EdgeTier 1280 720 Kane Simms

AI is everywhere in customer experience, but few see real results. Simplyhealth and EdgeTier share what actually works when putting AI into production.

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PODCAST

“One of the most consistently insightful, deeply respected podcasts in the voice tech / conversational AI space”

Bradley Metrock, Score Publishing

How ING is building the instant mortgage with agentic AI 1280 720 Kane Simms
How ING is building the instant mortgage with agentic AI
From TOBi to Super TOBi. Vodafone’s AI evolution with Jordan Anglin 1280 720 Kane Simms
From TOBi to Super TOBi. Vodafone’s AI evolution with Jordan Anglin
Turning AI hype into real customer value, with Simplyhealth and EdgeTier 1280 720 Kane Simms
Turning AI hype into real customer value, with Simplyhealth and EdgeTier
More from the podcast

INSIGHTS

“A treasure trove of in-depth industry insights.”

Dasha Fomin, Just AI

Voice AI for customer experience: why it’s back and how to make it work
 Voice AI for customer experience: why it’s back and how to make it work 1610 907 Kane Simms
10 ways SharkNinja uses AI to support a $5B business
 10 ways SharkNinja uses AI to support a $5B business 1366 768 Kane Simms
Is your AI strategy ready for ChatGPT Agent?
 Is your AI strategy ready for ChatGPT Agent? 1536 1024 Kane Simms
8 critical factors for deciding between hybrid and pure generative AI
 8 critical factors for deciding between hybrid and pure generative AI 1200 800 Kane Simms
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