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The generative AI platform that’s revolutionising business growth, with Noam Fine

The generative AI platform that’s revolutionising business growth, with Noam Fine 1920 1080 Kane Simms

In this conversation, we delve into the transformative potential of generative AI in the contact center with Noam Fine, co-founder and CEO of Hear.ai.

How Agentic AI gets stuff done in customer experience

How Agentic AI gets stuff done in customer experience 1920 1080 Ben McCulloch

Is the term Agentic AI new to you? Don’t worry. It seemingly became one of the most discussed terms in conversation AI overnight. Think of Agentic AI as an AI…

7 reasons why you need a conversation designer

7 reasons why you need a conversation designer 2560 1920 Ben McCulloch

Do you know what a conversation designer does? If you do, then chances are you work in the Conversational AI industry. The rest of the world doesn’t seem to get…

Navigating CX: Lean, AI, and Customer-Centric Transformation

Navigating CX: Lean, AI, and Customer-Centric Transformation 1920 1080 Rebecca Christie

Join us as we dive into the evolving landscape of customer experience with Alannah Martin, Value Owner at Ovo Energy.

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    Navigating CX: Lean, AI, and Customer-Centric Transformation 1920 1080 Rebecca Christie
    Navigating CX: Lean, AI, and Customer-Centric Transformation
    Agentic AI and LLMs, what to expect in 2025 1920 1080 Rebecca Christie
    Agentic AI and LLMs, what to expect in 2025

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