VUX World • The future of AI-driven customer experience

Is AI enough? How businesses can stand out

Is AI enough? How businesses can stand out https://vux.world/wp-content/uploads/Panos-Karagiannis-Moveo-AI-VUX-World-podcast.jpg 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c15c16c6f1acd7394bd4c037266674a4?s=96&d=blank&r=g March 13, 2025 March 13, 2025

Taras Semeniuk
March 13, 2025

In this episode, Panos Karagiannis, CEO of Moveo.AI, joins us to explore how AI has been reshaping business automation.

A podcast recording featuring a remote video interview with Jakob Nielsen, who appears on a screen with a purple background. He is an older man with white hair, glasses, and a black suit over a yellow shirt, smiling. On the right, a bearded man with a tied-back bun, wearing headphones and a white shirt, speaks into a microphone in a professional podcast studio with wooden paneling and a neon 'VUX' sign. The image includes bold text reading 'Revolutionising AI Usability' in purple and yellow, with Jakob Nielsen’s name highlighted below.

Revolutionising AI usability with Jakob Nielsen

Revolutionising AI usability with Jakob Nielsen https://vux.world/wp-content/uploads/Jakob-Nielsen-VUX-World-podcast.jpg 1280 720 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g February 27, 2025 February 27, 2025

February 27, 2025

In this episode, UX legend Jakob Nielsen joins VUX World to discuss why AI usability still lags behind and what needs to change.

AI agents: hype vs reality with Ronald Ashri, OpenDialog

AI agents: hype vs reality with Ronald Ashri, OpenDialog https://vux.world/wp-content/uploads/VUX-World-Podcast-Ronald-Ashri-OpenDialog.jpg 1280 720 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 20, 2025 February 21, 2025

February 20, 2025

Ronald Ashri, Co-Founder of OpenDialog, discusses the evolving landscape of conversational AI, including all the hype around AI agents.

salzburg ag on generative AI impact in customer service

Salzburg AG revolutionises customer service with generative AI, Sarah Haider

Salzburg AG revolutionises customer service with generative AI, Sarah Haider https://vux.world/wp-content/uploads/salzburg-ag-generative-AI-hero-image.jpg 1920 1080 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 4, 2025 February 4, 2025

February 4, 2025

In this podcast with Sarah Haider, Digital Manager for Conversational AI at Salzburg AG, we explore the journey of revolutionising customer interactions with generative AI.

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PODCAST

“One of the most consistently insightful, deeply respected podcasts in the voice tech / conversational AI space”

Bradley Metrock, Score Publishing

Is AI enough? How businesses can stand out https://vux.world/wp-content/uploads/Panos-Karagiannis-Moveo-AI-VUX-World-podcast.jpg 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c15c16c6f1acd7394bd4c037266674a4?s=96&d=blank&r=g March 13, 2025 March 13, 2025

March 13, 2025

Is AI enough? How businesses can stand out

Revolutionising AI usability with Jakob Nielsen https://vux.world/wp-content/uploads/Jakob-Nielsen-VUX-World-podcast.jpg 1280 720 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g February 27, 2025 February 27, 2025

February 27, 2025

Revolutionising AI usability with Jakob Nielsen

AI agents: hype vs reality with Ronald Ashri, OpenDialog https://vux.world/wp-content/uploads/VUX-World-Podcast-Ronald-Ashri-OpenDialog.jpg 1280 720 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 20, 2025 February 21, 2025

February 20, 2025

AI agents: hype vs reality with Ronald Ashri, OpenDialog

Salzburg AG revolutionises customer service with generative AI, Sarah Haider https://vux.world/wp-content/uploads/salzburg-ag-generative-AI-hero-image.jpg 1920 1080 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 4, 2025 February 4, 2025

February 4, 2025

Salzburg AG revolutionises customer service with generative AI, Sarah Haider

INSIGHTS

“A treasure trove of in-depth industry insights.”

Dasha Fomin, Just AI

February 3, 2025

Top AI trends shaping customer experience in 2025

Top AI trends shaping customer experience in 2025 https://vux.world/wp-content/uploads/Top-AI-trends-in-customer-experience-2025.jpg 1920 1080 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 3, 2025 February 3, 2025

January 20, 2025

How Agentic AI gets stuff done in customer experience

How Agentic AI gets stuff done in customer experience https://vux.world/wp-content/uploads/Copy-of-Agentic-AI-webinar-asset.jpg 1920 1080 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g January 20, 2025 January 20, 2025

January 16, 2025

7 reasons why you need a conversation designer

7 reasons why you need a conversation designer https://vux.world/wp-content/uploads/Forum-scaled.jpg 2560 1920 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g January 16, 2025 January 17, 2025

January 7, 2025

Why AI is a change project, not a tech project

Why AI is a change project, not a tech project https://vux.world/wp-content/uploads/1734680580149.png 1280 720 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 7, 2025 January 17, 2025

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