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Recent podcasts, articles and videos

AI on the rails: Arriva’s journey into intelligent travel assistance

AI on the rails: Arriva’s journey into intelligent travel assistance 1280 720 Rebecca Christie

In this episode on the VUX World podcast, we chat all about the innovative AI journey of Citizens Advice with Stuart Pearson.

Responsible AI, Real Results with Citizens Advice

Responsible AI, Real Results with Citizens Advice 1280 720 Rebecca Christie

In this episode on the VUX World podcast, we chat all about the innovative AI journey of Citizens Advice with Stuart Pearson.

How United Airlines automates 64% of special requests with AI-enabled voice guidance

How United Airlines automates 64% of special requests with AI-enabled voice guidance 1536 1024 Kane Simms

Discover how a multimodal approach improved United Airlines’ user experience. 

NatWest on Gen AI with Mark Worden

NatWest on Gen AI with Mark Worden 1280 720 Taras Semeniuk

In this episode, we dive deep into how NatWest uses generative AI to reshape customer service at scale, with Mark Worden, Strategy & Innovation Lead for Cora at NatWest.

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AI on the rails: Arriva’s journey into intelligent travel assistance 1280 720 Rebecca Christie
AI on the rails: Arriva’s journey into intelligent travel assistance
Responsible AI, Real Results with Citizens Advice 1280 720 Rebecca Christie
Responsible AI, Real Results with Citizens Advice
NatWest on Gen AI with Mark Worden 1280 720 Taras Semeniuk
NatWest on Gen AI with Mark Worden
Inside Autodesk’s AI-powered sales & CX transformation with Chafik Abdellaoui 1280 720 Taras Semeniuk
Inside Autodesk’s AI-powered sales & CX transformation with Chafik Abdellaoui

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