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How to implement a tried and tested bot improvement cycle

 How to implement a tried and tested bot improvement cycle 1456 816 Kane Simms
  • Kane Simms

If you’re working with conversational AI systems, then you’ll know that these things are like living organisms. A chatbot is more like a member of staff than it is a…

The case for explainable AI

 The case for explainable AI 1920 1080 Kane Simms

You may have heard the term explainable AI before, but what does it mean? And why is it required? According to Google, explainable AI is “a set of tools and…

How to formulate your CX strategy for 2024

 How to formulate your CX strategy for 2024 1920 1080 Kane Simms

I recently sat down with fellow Stocktoner, Andrew Moorhouse, for a chat about the current state of customer experience, and why so many brands are barking up the wrong tree…

What’s going on at OpenAI? Plus, some LLM developments, with Matt Taylor

 What’s going on at OpenAI? Plus, some LLM developments, with Matt Taylor 1600 1200 Rebecca Christie

Matt Taylor, CPO, Knowbl joins us as he delves into what’s going on at OpenAI!

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    What’s going on at OpenAI? Plus, some LLM developments, with Matt Taylor 1600 1200 Rebecca Christie
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    How to implement a tried and tested bot improvement cycle
     How to implement a tried and tested bot improvement cycle 1456 816 Kane Simms
    The case for explainable AI
     The case for explainable AI 1920 1080 Kane Simms
    How to formulate your CX strategy for 2024
     How to formulate your CX strategy for 2024 1920 1080 Kane Simms
    New research: customers and agents tell CX leaders where they should focus
     New research: customers and agents tell CX leaders where they should focus 1920 1080 Rebecca Christie
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