VUX World • The future of AI-driven customer experience

A novel approach to designing bot personas

A novel approach to designing bot personas https://vux.world/wp-content/uploads/A-novel-approach-to-designing-bot-personas.jpg 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g August 5, 2022 August 5, 2022

Ben McCulloch
August 5, 2022

“There is no such thing as a voice user interface with no personality,” according to Voice User Interface Design, written by Michael H. Cohen, James P. Giangola and Jennifer Balogh in…

Rob Lubow CMO Botcopy talks about augmenting and releasing the true power of DialogFlow on VUX World

Unleash the real power of DialogFlow with Rob Lubow, CMO, Botcopy

Unleash the real power of DialogFlow with Rob Lubow, CMO, Botcopy https://vux.world/wp-content/uploads/Rob-Lubow-Website-hero.jpg 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g August 5, 2022 August 5, 2022

August 5, 2022

Botcopy is a Google Cloud Partner that augments the workflow and usability of DialogFlow, making the front end messenger interface customisable.

Balto’s Real Time Index analyses 100m+ calls to enable agents to offer better CX

Balto’s Real Time Index analyses 100m+ calls to enable agents to offer better CX https://vux.world/wp-content/uploads/Balto-Real-Time-Index-Example.png 1280 720 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g August 2, 2022 August 2, 2022

August 2, 2022

I previously asked whether AI companies in customer service are the next Google’s, Instagram’s etc. Here’s some evidence on how that might occur.

Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera

Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera https://vux.world/wp-content/uploads/muddu-l-.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g July 27, 2022 July 27, 2022

July 27, 2022

Muddu Sudhakar, CEO, Aisera joins us to discuss the Aisera philosophy for AI mediated service provision, and some controversial recommendations.

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PODCAST

“One of the most consistently insightful, deeply respected podcasts in the voice tech / conversational AI space”

Bradley Metrock, Score Publishing

Unleash the real power of DialogFlow with Rob Lubow, CMO, Botcopy https://vux.world/wp-content/uploads/Rob-Lubow-Website-hero.jpg 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g August 5, 2022 August 5, 2022

August 5, 2022

Unleash the real power of DialogFlow with Rob Lubow, CMO, Botcopy

Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera https://vux.world/wp-content/uploads/muddu-l-.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g July 27, 2022 July 27, 2022

July 27, 2022

Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera

The rise of digital humans and branded avatars with Danny Tomsett, CEO, UneeQ https://vux.world/wp-content/uploads/DANNY-L.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g July 26, 2022 July 26, 2022

July 26, 2022

The rise of digital humans and branded avatars with Danny Tomsett, CEO, UneeQ

Conversation design maturity with Braden Ream, CEO, Voiceflow https://vux.world/wp-content/uploads/braden-l.jpg 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g July 21, 2022 July 27, 2022

July 21, 2022

Conversation design maturity with Braden Ream, CEO, Voiceflow

INSIGHTS

“A treasure trove of in-depth industry insights.”

Dasha Fomin, Just AI

August 5, 2022

A novel approach to designing bot personas

A novel approach to designing bot personas https://vux.world/wp-content/uploads/A-novel-approach-to-designing-bot-personas.jpg 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g August 5, 2022 August 5, 2022

August 2, 2022

Balto’s Real Time Index analyses 100m+ calls to enable agents to offer better CX

Balto’s Real Time Index analyses 100m+ calls to enable agents to offer better CX https://vux.world/wp-content/uploads/Balto-Real-Time-Index-Example.png 1280 720 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g August 2, 2022 August 2, 2022

July 27, 2022

How ABN AMRO bank developed AI maturity

How ABN AMRO bank developed AI maturity https://vux.world/wp-content/uploads/ABN_AMRO.jpg 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g July 27, 2022 July 27, 2022

LNER trial digital human in Newcastle train station

July 25, 2022

How LNER’s digital human could revolutionise train travel

How LNER’s digital human could revolutionise train travel https://vux.world/wp-content/uploads/LNER.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g July 25, 2022 July 25, 2022

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