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"A robot and a human discussing the future of humanity in a futuristic city landscape". DALL-E 2

ChatGPT: the good, the bad and the future

ChatGPT: the good, the bad and the future 1024 1024 Kane Simms

It’s been a week since the launch of ChatGPT, Open AI’s latest large language model (LLM), which has taken the AI industry by storm. Many have posited that it could…

Top 10 conversational AI trends for 2023

Top 10 conversational AI trends for 2023 1120 840 Ben McCulloch

Vonage hosted the ‘What’s Next for Conversational AI’ panel during VUX @ VOICE22, a full day of VUX World programming at VOICE22 in Arlington, VA.

5 steps to selecting the perfect partner for conversational automation

5 steps to selecting the perfect partner for conversational automation 1120 840 Ben McCulloch

Recently, we wrote about Florida Blue’s multi-channel assistant. A Visual IVR system with a voice assistant that helps the health insurance company’s customers apply for replacement Digital ID cards.

Conversations Squared #1 – Emily Uematsu Banzhaf

Conversations Squared #1 – Emily Uematsu Banzhaf 1600 1200 Rebecca Christie

Emily Uematsu Banzhaf, Content Designer at WillowTree, talks to Ben McCulloch about conversation design. Emily is also a conversation/VUI designer, she leads the ethical use taskforce at Open Voice Network,…

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    Conversations Squared #1 – Emily Uematsu Banzhaf 1600 1200 Rebecca Christie
    Conversations Squared #1 – Emily Uematsu Banzhaf

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