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Recent podcasts, articles and videos

Building enterprise AI agents in hours with Merlin Bise, CTO at Inbenta

Building enterprise AI agents in hours with Merlin Bise, CTO at Inbenta https://vux.world/wp-content/uploads/Merlin-Inbenta-Kane-thumbnail.jpg 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c57457096308bf119fc5d059acc8d9a4f8551f78785a82cfdde5959b53624092?s=96&d=blank&r=g April 24, 2026 April 24, 2026

Taras Semeniuk
April 24, 2026

Getting from prototype to production with the accuracy, security, and scale a real business needs still takes months for most companies. Inbenta says its new Encore platform closes that gap in days or even hours.

Where generative AI earns its place in fintech. Lessons from Jaja Finance with Adrian Matei

Where generative AI earns its place in fintech. Lessons from Jaja Finance with Adrian Matei https://vux.world/wp-content/uploads/Jaja-finance-thumbnail.jpg 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c57457096308bf119fc5d059acc8d9a4f8551f78785a82cfdde5959b53624092?s=96&d=blank&r=g April 17, 2026 April 24, 2026

April 17, 2026

Most teams are still asking where to use AI. The better question is where not to.

A pulse check on conversational AI in 2026

A pulse check on conversational AI in 2026 https://vux.world/wp-content/uploads/EU-Chatbot-26-episode-thumbnail.jpg 1280 720 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g April 10, 2026 April 17, 2026

April 10, 2026

We hit the floor at the European Chatbot and Conversational AI Summit in Edinburgh with a mic and a simple rule: answer a question, then leave one for the next person.

Your contact centre is sitting on a goldmine of customer insight with Shane Lynn, EdgeTier

Your contact centre is sitting on a goldmine of customer insight with Shane Lynn, EdgeTier https://vux.world/wp-content/uploads/EdgeTier-thumbnail.jpg 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c57457096308bf119fc5d059acc8d9a4f8551f78785a82cfdde5959b53624092?s=96&d=blank&r=g April 2, 2026 April 2, 2026

April 2, 2026

Most contact centres generate thousands of conversations a day, yet most of that data goes unanalysed. In this episode, we discuss how conversational intelligence can turn that data into actionable signals across every interaction.

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PODCAST

“One of the most consistently insightful, deeply respected podcasts in the voice tech / conversational AI space”

Bradley Metrock, Score Publishing

Building enterprise AI agents in hours with Merlin Bise, CTO at Inbenta https://vux.world/wp-content/uploads/Merlin-Inbenta-Kane-thumbnail.jpg 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c57457096308bf119fc5d059acc8d9a4f8551f78785a82cfdde5959b53624092?s=96&d=blank&r=g April 24, 2026 April 24, 2026

April 24, 2026

Building enterprise AI agents in hours with Merlin Bise, CTO at Inbenta

Where generative AI earns its place in fintech. Lessons from Jaja Finance with Adrian Matei https://vux.world/wp-content/uploads/Jaja-finance-thumbnail.jpg 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c57457096308bf119fc5d059acc8d9a4f8551f78785a82cfdde5959b53624092?s=96&d=blank&r=g April 17, 2026 April 24, 2026

April 17, 2026

Where generative AI earns its place in fintech. Lessons from Jaja Finance with Adrian Matei

A pulse check on conversational AI in 2026 https://vux.world/wp-content/uploads/EU-Chatbot-26-episode-thumbnail.jpg 1280 720 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g April 10, 2026 April 17, 2026

April 10, 2026

A pulse check on conversational AI in 2026

Your contact centre is sitting on a goldmine of customer insight with Shane Lynn, EdgeTier https://vux.world/wp-content/uploads/EdgeTier-thumbnail.jpg 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c57457096308bf119fc5d059acc8d9a4f8551f78785a82cfdde5959b53624092?s=96&d=blank&r=g April 2, 2026 April 2, 2026

April 2, 2026

Your contact centre is sitting on a goldmine of customer insight with Shane Lynn, EdgeTier

INSIGHTS

“A treasure trove of in-depth industry insights.”

Dasha Fomin, Just AI

February 12, 2026

10 ways SharkNinja uses AI to support a $5B business

10 ways SharkNinja uses AI to support a $5B business https://vux.world/wp-content/uploads/SharkNinja-AI-in-customer-experience-VUX-article.jpg 1366 768 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g February 12, 2026 February 27, 2026

December 18, 2025

Is your AI strategy ready for ChatGPT Agent?

Is your AI strategy ready for ChatGPT Agent? https://vux.world/wp-content/uploads/AI-strategy-ChatGPT-agent.jpg 1536 1024 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g December 18, 2025 December 18, 2025

November 24, 2025

8 critical factors for deciding between hybrid and pure generative AI

8 critical factors for deciding between hybrid and pure generative AI https://vux.world/wp-content/uploads/Kane-hybrid-AI-article-hero-image.jpg 1200 800 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g November 24, 2025 November 24, 2025

Kane Simms staring towards the camera with a rule based flow on one side of the image and a fluid organic motion on the other side.

November 10, 2025

Taming agentic AI: a practical enterprise approach

Taming agentic AI: a practical enterprise approach https://vux.world/wp-content/uploads/replicate-prediction-4xwq7zrdkxrme0ctc1tadb62y8.jpeg 1184 864 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g November 10, 2025 November 12, 2025

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Your strategic AI partner

Recent podcasts, articles and videos

Building enterprise AI agents in hours with Merlin Bise, CTO at Inbenta

Where generative AI earns its place in fintech. Lessons from Jaja Finance with Adrian Matei

A pulse check on conversational AI in 2026

Your contact centre is sitting on a goldmine of customer insight with Shane Lynn, EdgeTier

Learn with VUX

AI for Practitioners

AI for Leaders

All courses

VUX Consulting

SUBSCRIBE

The latest in AI-powered customer experience.

STRAIGHT AUTOMATION. NO BS.

PODCAST

Building enterprise AI agents in hours with Merlin Bise, CTO at Inbenta

Where generative AI earns its place in fintech. Lessons from Jaja Finance with Adrian Matei

A pulse check on conversational AI in 2026

Your contact centre is sitting on a goldmine of customer insight with Shane Lynn, EdgeTier

INSIGHTS

10 ways SharkNinja uses AI to support a $5B business

Is your AI strategy ready for ChatGPT Agent?

8 critical factors for deciding between hybrid and pure generative AI

Taming agentic AI: a practical enterprise approach

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