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Recent podcasts, articles and videos

Inside the AI copilot revolution that saved Essent €1.8M with Kellin Sjoerds and Ricky Rekkers

Inside the AI copilot revolution that saved Essent €1.8M with Kellin Sjoerds and Ricky Rekkers 1280 720 Taras Semeniuk

Discover how Essent built an award-winning AI copilot that cut call times, empowered agents, and saved €1.8M – all through innovative design, safe deployment, and real-world innovation.

From IVR to AI: The future of voice testing in contact centres with Satish Barot, Klearcom

From IVR to AI: The future of voice testing in contact centres with Satish Barot, Klearcom 1280 720 Taras Semeniuk

As generative AI redefines the contact centre, ensuring consistent performance across complex telephony networks becomes mission-critical.

AI in financial services: lessons from DNB and MSUFCU

AI in financial services: lessons from DNB and MSUFCU 1280 720 Kane Simms

Discover how leading financial services organisations are finding success with AI.

The enterprise AI evolution nobody’s talking about with Merlin Bise, Inbenta

The enterprise AI evolution nobody’s talking about with Merlin Bise, Inbenta 1920 1080 Taras Semeniuk

The tools enterprises need to radically improve productivity are already here. The challenge is implementing what exists with purpose and precision.

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PODCAST

“One of the most consistently insightful, deeply respected podcasts in the voice tech / conversational AI space”

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The enterprise AI evolution nobody’s talking about with Merlin Bise, Inbenta 1920 1080 Taras Semeniuk
The enterprise AI evolution nobody’s talking about with Merlin Bise, Inbenta
Gaining clarity in conversational AI live from Boost Camp 1280 720 Taras Semeniuk
Gaining clarity in conversational AI live from Boost Camp

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