The mid-market’s AI agent advantage with Braden Ream, Voiceflow
The mid-market’s AI agent advantage with Braden Ream, Voiceflow https://vux.world/wp-content/uploads/Braden-Ream-Voiceflow-VUX-World-podcast.jpg 1280 720 Taras Semeniuk https://secure.gravatar.com/avatar/c15c16c6f1acd7394bd4c037266674a4?s=96&d=blank&r=gIn this episode, Kane Simms is joined by Katherine Munro, Conversational AI Engineer at Swisscom, for a deep dive into what might sound like an odd pairing: using LLMs to classify customer intents.