VUX World is the front door to the world of AI-powered customer experience, helping business leaders and teams understand why voice, conversational AI and NLP technologies are revolutionising how we live, work and get things done.

We help executives formulate the future of customer experience strategies and guide teams in designing, building and implementing revolutionary products and services built on emerging AI and NLP technologies.

A featured Harvard Business Review author, and one of the Top 10 Voice AI Influencers*, Founder Kane Simms is one of the conversational AI industry’s most prominent thought-leaders.

“He is someone that really gets it on a broad scale. The level of education he has on voice across the board is tremendous. Someone asked me “Do you know anyone in voice who knows about all the technology?” and Kane was the first person that came to mind.”

Kerry Roberts, ReadSpeaker.


Through our industry-leading podcast**, we bring the brightest minds from the world’s most innovative companies, all of whom are pushing the boundaries of voice and conversational AI, and NLP technologies, to share insights, learnings and guidance that helps business executives and teams create the future of AI-driven customer experience. We broadcast live on LinkedIn and YouTube every Thursday, 6pm GMT, and on every podcast player.

“One of the most consistently insightful and deeply respected podcasts in the industry”

Bradley Metrock, Score Publishing.

See our up and coming or previous episodes.


Through our industry analysis, we offer unique perspectives and insights on AI industry news and trends that educates business leaders on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, and why that matters.

“A treasure trove of industry insights”

Dasha Fomin, Just AI.

Sign up to our weekly newsletter for the scoop.

Strategic consulting for enterprise leaders and teams

Through our exclusive strategic consultancy practice, we work with enterprise leaders to define customer experience strategies, roadmaps, approaches, technologies and vendor requirements that enable transformative customer experience and business processes utilising natural language technologies.

We also work with in-house design and engineering teams to educate, upskill and create design and development standards and processes centred on consistent and high quality outputs.

Work with us

Advisory and marketing services for CAI vendors and service providers

We work with technology vendors creating the future of AI capabilities, helping to shape product roadmaps, find product/market fit and define go-to-market strategies that bring innovative possibilities to market.

Through our research, content and marketing channels, we help vendors raise awareness of their products and services and fill lead pipelines with enterprise buyer contacts with exclusive events, webinars, white papers, content and sponsorships.

We also work with consultancies, agencies and service providers to upskill teams or develop capabilities to enable you to deliver CAI services to clients.

Work with us

Speaking, workshops and facilitation

We speak at events, both public and private. From hosting conferences like the Smart Voice Summit, Mobile UX London and All About Voice, to facilitating panel discussions, online events, webinars, private functions and bespoke workshops.

We can speak to topics that we cover on VUX World, such as the future of customer experience, digital transformation, design strategy, innovation and AI, and can facilitate workshops on vision-setting, strategic planning, design and development strategy and much more, with your team or your clients and prospects.

Book Kane to speak


We strive to be truly unbiased, objective and agnostic in both our content and consultancy. We aren’t paid by any technology vendors for opinions we publish, and don’t receive any payment for any coverage given across our channels, aside from specific sponsorships, all of which are clearly labeled.

We do receive payments from technology vendors for other consultancy, marketing (services such as webinars etc) and some speaking engagements, but not for podcast appearances. This doesn’t change our process when it comes to our client recommendations. Our approach and methodologies are based on a customer-centric and business requirements approach. We aim to find our clients the best solution for their specific goals and needs.

Find out more information about our cookie and privacy policies.

* According to Voicebot, 2020
** According to Trinity Audio, 2019, Behavioural Signals, 2020, SoundHound, 2021