Articles • VUX World

AI: beyond cost saving https://vux.world/wp-content/uploads/Article-Square-Sticker-Facebook-Cover-1.png 1640 924 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g May 19, 2022 May 19, 2022

May 19, 2022

AI: beyond cost saving

Why do businesses invest in AI? Most people would say it’s to save cost. Cynics would say it’s to replace all humans with machines (which…

Thoughts on Google’s LaMDA 2 https://vux.world/wp-content/uploads/A146297A-A215-4BDA-90AC-828C87EACAF7_1_201_a-scaled.jpeg 2560 1437 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g May 16, 2022 May 16, 2022

May 16, 2022

Thoughts on Google’s LaMDA 2

At Google I/O, LaMDA 2 was announced. Google’s second iteration of its large language model, LaMDA.

Challenges we currently face in conversation design https://vux.world/wp-content/uploads/Article-Square-Sticker-Facebook-Cover.png 1640 924 Brian Smith Brian Smith https://secure.gravatar.com/avatar/da0b2f66780ef7fc04a6f9533baf7c13?s=96&d=blank&r=g May 9, 2022 May 9, 2022

May 9, 2022

Challenges we currently face in conversation design

Brian Smith, Sr Product Manager, Intuit, shares his research into the top challenges faced by conversational AI teams in 2022.

the next generation of synthetic human voices

The next generation of synthetic human-like voices https://vux.world/wp-content/uploads/Black-and-Yellow-Modern-Social-Media-Marketing-Trends-Presentation-1.jpg 1920 1080 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g April 22, 2022 April 22, 2022

April 22, 2022

The next generation of synthetic human-like voices

Why have film-makers been slow to adopt synthetic voice? They could generate voices quickly and more cheaply. They could pick and choose from a huge…

Conversation design: towards a single source of truth https://vux.world/wp-content/uploads/Voxable_IMG_sundial.jpg 800 550 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g April 21, 2022 April 21, 2022

April 21, 2022

Conversation design: towards a single source of truth

It’s funny how we’d always taken conversations for granted until we had to design them. What was once so natural for us – two or…

Best Practices For Conversation Design https://vux.world/wp-content/uploads/VUX-World-Blog-Header-1.png 2240 1260 Kritika Yadav Kritika Yadav https://secure.gravatar.com/avatar/4552051cd74b08e8a17793278ce3f1e5?s=96&d=blank&r=g March 31, 2022 March 31, 2022

March 31, 2022

Best Practices For Conversation Design

Giving life to your bot is not an easy task. Being in the Conversation Design space for almost 5 years now, I’ve come across numerous…

Call centre authentication with Matt Smallman, Founder, SymNex Consulting

Here’s something you’ll need soon enough https://vux.world/wp-content/uploads/Podcast-landscapee.jpg 1747 1241 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g March 31, 2022 April 13, 2022

March 31, 2022

Here’s something you’ll need soon enough

Most companies aren’t mature in their AI operations to have graduated to automated use cases that are fully transactional.

Lego bricks representing modular technology components

Voice AI Lego: the importance of modularity https://vux.world/wp-content/uploads/image.jpeg 1024 768 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g March 25, 2022 March 25, 2022

March 25, 2022

Voice AI Lego: the importance of modularity

Why a modular approach to voice AI technology selection gives you ultimate flexibility, according to Shawn Edmunds, CRO, Lumenvox.

Voice with X-Ray vision? https://vux.world/wp-content/uploads/Screen-Shot-2021-03-01-at-3_35_30-PM.jpg 730 464 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g March 24, 2022 March 24, 2022

March 24, 2022

Voice with X-Ray vision?

Learn how Disruptel is disrupting TV content consumption with voice assistant capabilities that can see what you’re watching.

GOOGLE announce CCAAS solution with Ujet

Google announces CCaaS solution https://vux.world/wp-content/uploads/GOOGLE-CCAAS-thumbnail.jpg 1920 1080 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g March 22, 2022 March 22, 2022

March 22, 2022

Google announces CCaaS solution

Google has announced its very own contact centre as a service in partnership with ujet.

Has Amazon just cracked conversation design once and for all? https://vux.world/wp-content/uploads/Amazon-Lex-Automated-Chatbot-Builder-VUX-World.png 1600 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g December 7, 2021 December 7, 2021

December 7, 2021

Has Amazon just cracked conversation design once and for all?

Has Amazon’s latest Lex feature: Automated Chatbot Builder, just solved conversation design for everyone?

The AI privacy barrier: will Sonos be the first to hurdle it? https://vux.world/wp-content/uploads/Sonos.png 1600 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g November 25, 2021 November 25, 2021

November 25, 2021

The AI privacy barrier: will Sonos be the first to hurdle it?

A code leak confirms Sonos voice assistant is coming. Will this be the first voice assistant with true privacy at the heart?

Cookie	Duration	Description
__cf_bm	30 minutes	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
bcookie	2 years	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.
lang	session	This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	1 day	LinkedIn sets the lidc cookie to facilitate data center selection.
resolution	session	This is a functionality cookie used to collect the horizontal value of the visitor screen resolution. It helps in optimizing the website view to the user.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_111445333_1	1 minute	Set by Google to distinguish users.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
ajs_anonymous_id	never	This cookie is set by Segment.io to check the number of ew and returning visitors to the website.
CONSENT	16 years 2 months 25 days 18 hours	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

Cookie	Duration	Description
bscookie	2 years	This cookie is a browser ID cookie set by Linked share Buttons and ad tags.
IDE	1 year 24 days	Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextId	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.

Cookie	Duration	Description
__smSessionId	9 hours	No description available.
__smToken	1 year	This cookie is set by the Sumo. This cookie is used for verifying whether the user is logged in or not.
__smVID	1 month	This cookie is set by Sumo. The purpose of the cookie is not yet known.
_mailmunch_visitor_id	never	This cookie is set by MailMunch which is email collection and email marketing platform. We do not know the exact purpose of the cookie.
AnalyticsSyncHistory	1 month	No description
attribution_user_id	1 year	This cookie is set by the provider Typeform. This cookie is used for Typeform usage statistics. It is used in context with the website's pop-up questionnaires and messengering.
cookielawinfo-checkbox-functional	1 year	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
debug	never	No description available.
intercom-id-or0x2acp	8 months 26 days 1 hour	No description
intercom-session-or0x2acp	7 days	No description
li_gc	2 years	No description
li_sugr	3 months	No description available.
mailmunch_second_pageview	never	This cookie is set by MailMunch which is email collection and email marketing platform. We do not know the exact purpose of the cookie.
UserMatchHistory	1 month	Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

AI: beyond cost saving

Thoughts on Google’s LaMDA 2

Challenges we currently face in conversation design

The next generation of synthetic human-like voices

Conversation design: towards a single source of truth

Best Practices For Conversation Design

Here’s something you’ll need soon enough

Voice AI Lego: the importance of modularity

Voice with X-Ray vision?

Has Amazon just cracked conversation design once and for all?

The AI privacy barrier: will Sonos be the first to hurdle it?

Looking for something?

Learn how VUX World can help you succeed

SUBSCRIBE

The latest in AI-powered customer experience.