Your strategic AI partner

Find sense and clarity with our award-winning AI consulting services, and master the art and science of AI design with our expert-led training.

Consulting

Training

Recent podcasts, articles and videos

8 critical factors for deciding between hybrid and pure generative AI

8 critical factors for deciding between hybrid and pure generative AI https://vux.world/wp-content/uploads/Kane-hybrid-AI-article-hero-image.jpg 1200 800 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g November 24, 2025 November 24, 2025

Kane Simms
November 24, 2025

Discover the emerging hybrid AI techniques for customer experience that enable businesses to benefit from the immense power of generative AI, while maintaining certainty and consistency in areas that matter.

How AI is rewriting the business automation playbook with Joe Kim, CEO of DRUID AI

How AI is rewriting the business automation playbook with Joe Kim, CEO of DRUID AI https://vux.world/wp-content/uploads/Kane-Simms-VUX-and-Joe-Kim-DRUID-AI-CEO-scaled.jpg 2560 1439 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c57457096308bf119fc5d059acc8d9a4f8551f78785a82cfdde5959b53624092?s=96&d=blank&r=g November 17, 2025 November 17, 2025

November 17, 2025

Learn why AI might be the biggest shift in technology since the internet.

Kane Simms staring towards the camera with a rule based flow on one side of the image and a fluid organic motion on the other side.

Taming agentic AI: a practical enterprise approach

Taming agentic AI: a practical enterprise approach https://vux.world/wp-content/uploads/replicate-prediction-4xwq7zrdkxrme0ctc1tadb62y8.jpeg 1184 864 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g November 10, 2025 November 12, 2025

November 10, 2025

Anne Jenkins, VP of Solution Architecture at Teneo, joins us to discuss what it truly takes to build enterprise-ready, agentic AI that delivers real value, not just flashy demos.

What is agentic AI? Inside Teneo’s real-world automation approach with Anne Jenkins

What is agentic AI? Inside Teneo’s real-world automation approach with Anne Jenkins https://vux.world/wp-content/uploads/Kane-Simms-VUX-and-Anne-Jenkins-Teneo-scaled.jpg 2560 1472 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c57457096308bf119fc5d059acc8d9a4f8551f78785a82cfdde5959b53624092?s=96&d=blank&r=g November 6, 2025 November 6, 2025

November 6, 2025

Everyone’s slapping ‘agentic’ on their AI products, but what does that even mean?

Learn with VUX

Strategy-setting, AI solution design and deployment, and empowering an AI-enabled workforce; our range of AI training courses are designed and led by some of the most experienced practitioners in applied conversational AI.

View all courses

AI for Practitioners

Learn best practices in designing, building and managing conversational AI experiences.

Learn more

AI for Leaders

Create strategies aligned to business goals and enable your organisation for success.

Learn more

All courses

Create the AI-enabled workforce of the future. View our full range of AI training courses.

All courses

VUX Consulting

Hire VUX to help your organisation and team flourish, covering the end-to-end of conversational AI delivery. Not sure where to start or how to scale your AI program? We'll help you figure it out.

Explore consulting options

SUBSCRIBE

The latest in AI-powered customer experience.

Make better strategic decisions with the help of our weekly newsletter.

STRAIGHT AUTOMATION. NO BS.

Most businesses are hamstrung. You know that AI can bring you immense benefits, but you don’t have the skills, experience or time to do it.

Our team of trusted experts have delivered AI and CX automation to brands across the globe for decades. We’ll help you make sense of the hype and madness, find the areas where AI will genuinely help your business and customers, and take you from idea to value quickly.

FIND OUT MORE

PODCAST

“One of the most consistently insightful, deeply respected podcasts in the voice tech / conversational AI space”

Bradley Metrock, Score Publishing

How AI is rewriting the business automation playbook with Joe Kim, CEO of DRUID AI https://vux.world/wp-content/uploads/Kane-Simms-VUX-and-Joe-Kim-DRUID-AI-CEO-scaled.jpg 2560 1439 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c57457096308bf119fc5d059acc8d9a4f8551f78785a82cfdde5959b53624092?s=96&d=blank&r=g November 17, 2025 November 17, 2025

November 17, 2025

How AI is rewriting the business automation playbook with Joe Kim, CEO of DRUID AI

What is agentic AI? Inside Teneo’s real-world automation approach with Anne Jenkins https://vux.world/wp-content/uploads/Kane-Simms-VUX-and-Anne-Jenkins-Teneo-scaled.jpg 2560 1472 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c57457096308bf119fc5d059acc8d9a4f8551f78785a82cfdde5959b53624092?s=96&d=blank&r=g November 6, 2025 November 6, 2025

November 6, 2025

What is agentic AI? Inside Teneo’s real-world automation approach with Anne Jenkins

15 million chats per year: Lessons in AI-driven customer conversations from Lloyds Banking Group with Cainan Wright and John Young https://vux.world/wp-content/uploads/John-and-Cainan-for-web.jpg 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c57457096308bf119fc5d059acc8d9a4f8551f78785a82cfdde5959b53624092?s=96&d=blank&r=g October 23, 2025 October 30, 2025

October 23, 2025

15 million chats per year: Lessons in AI-driven customer conversations from Lloyds Banking Group with Cainan Wright and John Young

Mastering context engineering in conversational AI with Martin Cross, Connect https://vux.world/wp-content/uploads/Marting-Cross-Connect-VUX-hero-image.jpg 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c57457096308bf119fc5d059acc8d9a4f8551f78785a82cfdde5959b53624092?s=96&d=blank&r=g October 16, 2025 October 23, 2025

October 16, 2025

Mastering context engineering in conversational AI with Martin Cross, Connect

INSIGHTS

“A treasure trove of in-depth industry insights.”

Dasha Fomin, Just AI

November 24, 2025

8 critical factors for deciding between hybrid and pure generative AI

8 critical factors for deciding between hybrid and pure generative AI https://vux.world/wp-content/uploads/Kane-hybrid-AI-article-hero-image.jpg 1200 800 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g November 24, 2025 November 24, 2025

November 10, 2025

Taming agentic AI: a practical enterprise approach

Taming agentic AI: a practical enterprise approach https://vux.world/wp-content/uploads/replicate-prediction-4xwq7zrdkxrme0ctc1tadb62y8.jpeg 1184 864 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g November 10, 2025 November 12, 2025

October 28, 2025

From logos to language: The next evolution of Brand Identity

From logos to language: The next evolution of Brand Identity https://vux.world/wp-content/uploads/How-voice-AI-changes-brand-identity-prism.jpg 1920 1080 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g October 28, 2025 October 27, 2025

October 15, 2025

Your contact centre is already a voice AI channel: you just haven’t realised it yet

Your contact centre is already a voice AI channel: you just haven’t realised it yet https://vux.world/wp-content/uploads/Contact-centre-Boost-AI-voice-article.jpg 1536 893 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g October 15, 2025 October 23, 2025

More insights

Cookie	Duration	Description
__cf_bm	30 minutes	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
bcookie	2 years	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.
lang	session	This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	1 day	LinkedIn sets the lidc cookie to facilitate data center selection.
resolution	session	This is a functionality cookie used to collect the horizontal value of the visitor screen resolution. It helps in optimizing the website view to the user.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_111445333_1	1 minute	Set by Google to distinguish users.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
ajs_anonymous_id	never	This cookie is set by Segment.io to check the number of ew and returning visitors to the website.
CONSENT	16 years 2 months 25 days 18 hours	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

Cookie	Duration	Description
bscookie	2 years	This cookie is a browser ID cookie set by Linked share Buttons and ad tags.
IDE	1 year 24 days	Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextId	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.

Cookie	Duration	Description
__smSessionId	9 hours	No description available.
__smToken	1 year	This cookie is set by the Sumo. This cookie is used for verifying whether the user is logged in or not.
__smVID	1 month	This cookie is set by Sumo. The purpose of the cookie is not yet known.
_mailmunch_visitor_id	never	This cookie is set by MailMunch which is email collection and email marketing platform. We do not know the exact purpose of the cookie.
AnalyticsSyncHistory	1 month	No description
attribution_user_id	1 year	This cookie is set by the provider Typeform. This cookie is used for Typeform usage statistics. It is used in context with the website's pop-up questionnaires and messengering.
cookielawinfo-checkbox-functional	1 year	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
debug	never	No description available.
intercom-id-or0x2acp	8 months 26 days 1 hour	No description
intercom-session-or0x2acp	7 days	No description
li_gc	2 years	No description
li_sugr	3 months	No description available.
mailmunch_second_pageview	never	This cookie is set by MailMunch which is email collection and email marketing platform. We do not know the exact purpose of the cookie.
UserMatchHistory	1 month	Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.