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The generative AI platform that’s revolutionising business growth, with Noam Fine 1920 1080 Kane Simms

The generative AI platform that’s revolutionising business growth, with Noam Fine

In this conversation, we delve into the transformative potential of generative AI in the contact center with Noam Fine, co-founder and CEO of Hear.ai.

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Navigating CX: Lean, AI, and Customer-Centric Transformation 1920 1080 Rebecca Christie

Navigating CX: Lean, AI, and Customer-Centric Transformation

Join us as we dive into the evolving landscape of customer experience with Alannah Martin, Value Owner at Ovo Energy.

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Agentic AI and LLMs, what to expect in 2025 1920 1080 Rebecca Christie

Agentic AI and LLMs, what to expect in 2025

Mike Myer the CEO and Co-Founder of Quiq, joins me as we discuss Agentic AI and what we can expect in 2025.

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Bridging the Generative AI Gap: Governance, Quality, and Enterprise Adoption 1920 1080 Kane Simms

Bridging the Generative AI Gap: Governance, Quality, and Enterprise Adoption

Every big tech company is working on foundational generative AI models and promises that the future will be different. Yet…

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Let’s RAG and roll: the role of content in LLM applications 1920 1080 Kane Simms

Let’s RAG and roll: the role of content in LLM applications

In this episode, we dive deep into the critical role content plays in the success of AI systems like RAG.

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The future of AI orchestration with Dmitry Shapiro of MindStudio 1920 1080 Rebecca Christie

The future of AI orchestration with Dmitry Shapiro of MindStudio

Dmitry Shapiro joins me today to share how MindStudio is enabling AI transformation across the board.

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Getting AI into the enterprise with Stephan Schuessler, Deloitte 1920 1080 Rebecca Christie

Getting AI into the enterprise with Stephan Schuessler, Deloitte

Join us as Stephan Schuessler dives into the exciting world of AI in the enterprise.

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AI and the super-powered future with Jeremy Kahn, Fortune 1920 1080 Rebecca Christie

AI and the super-powered future with Jeremy Kahn, Fortune

I was joined by Jeremy Kahn as we chat about AI’s potential to disrupt industries, reshape society, and challenge our understanding of human intelligence.

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The AI revolution in recruitment with Martyn Redstone 1920 1080 Kane Simms

The AI revolution in recruitment with Martyn Redstone

Martyn joins me to share some new insights on the conversational AI jobs market, the impact that generative AI is having in the recruitment space…

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The AI chatbot serving 10m customers a year, with Nick Allgaier, Lufthansa 1920 1080 Rebecca Christie

The AI chatbot serving 10m customers a year, with Nick Allgaier, Lufthansa

Nick joins me to share his learnings on scaling an AI practice to extraordinary heights.

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The revolution in AI processors with Robert Hallock at Intel Corporation 1920 1080 Rebecca Christie

The revolution in AI processors with Robert Hallock at Intel Corporation

In this episode, we explore the rapidly evolving world of AI processors; the firepower that makes everything from training, inference and processing possible

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AI Voice Generation with Brian Cook, CEO, WellSaid 1920 1080 Kane Simms

AI Voice Generation with Brian Cook, CEO, WellSaid

WellSaid is at the forefront of AI-generated voices and has been proving bleeding edge voice technology since late 2018.

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Agony Agent Roundtable #2 1920 1080 Ben McCulloch

Agony Agent Roundtable #2

In this episode of Agony Agent, Ben McCulloch welcomes conversation design experts Ilana Meir and Peter Isaacs to tackle pressing issues faced by conversation AI…

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Generative AI and the future with Martin Musiol 1920 1080 Kane Simms

Generative AI and the future with Martin Musiol

Martin Musiol joins us as he shares his knowledge on all things AI.

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Vlad Vuskovic, Lead of Search at Google Cloud AI, Director of Product Management 1920 1080 Rebecca Christie

Vlad Vuskovic, Lead of Search at Google Cloud AI, Director of Product Management

I was joined by one of the founding team members of Google Assistant and all round AI legend, Vlad Vuskovic.

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Voice UX Design in a generative AI world with Cooper Johnson 1920 1080 Kane Simms

Voice UX Design in a generative AI world with Cooper Johnson

Cooper Johnson is a Voice UX Designer at Gridspace, one of the leading voice AI technology companies.

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Traversing the uncanny valley with Falene McKenna 1920 1080 Kane Simms

Traversing the uncanny valley with Falene McKenna

Falene McKenna is arguably the most charismatic member of the conversation design community.

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CSAT and NPS are dead. Good Riddance. With Richard Smullen 1800 1200 Rebecca Christie

CSAT and NPS are dead. Good Riddance. With Richard Smullen

Richard Smullen is the CEO of Pypestream, an AI automation platform making waves with its approach to design and operationalising conversational experiences.

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The role of AI in music with SoundCloud’s Hazel Savage 1600 1200 Kane Simms

The role of AI in music with SoundCloud’s Hazel Savage

Hazel joins us to discuss the role of AI in music, the opportunities, challenges and future.

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How we built AI assistant, Sandy, with loveholidays 1600 1200 Rebecca Christie

How we built AI assistant, Sandy, with loveholidays

The loveholidays AI team join us to share their lessons learned from implementing the award-winning AI assistant, Sandy.

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Unlocking AI use cases with speech recognition with Ricardo Herreros-Symons 1600 1200 Kane Simms

Unlocking AI use cases with speech recognition with Ricardo Herreros-Symons

Ricardo Herreros-Symons joins us as he shares the process of unlocking AI use cases with speech recognition.

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OpenAI GPT-4o: What’s new and what’s the impact on CX? 1600 1200 Rebecca Christie

OpenAI GPT-4o: What’s new and what’s the impact on CX?

Marc Bernstein joins us to discuss whats new and whats the impact on CX from OpenAI GPT-4o.

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Chatbot and LLM Analytics with Eric Griffing, Dashbot 1600 1200 Rebecca Christie

Chatbot and LLM Analytics with Eric Griffing, Dashbot

Join us as we discuss how businesses can leverage analytics to optimise customer interactions, the common pitfalls in current AI strategies, and the future of…

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AI that filters voices and soften accents, with Ofer Ronen 1600 1200 Kane Simms

AI that filters voices and soften accents, with Ofer Ronen

Ofer Ronen joins us as he shares with us how AI is being used to filter voices and making accents clearer to understand!

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