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Tone of voice AI and its impact on customer experience 1600 1200 Rebecca Christie

Tone of voice AI and its impact on customer experience

Rana Gujral and Anu Sachdeva join us as they share the impact on customer experience tone of voice AI has had.

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3 innovative AI use cases in retail with Gopi Polavarapu, Sr. VP at Kore.ai 1600 1200 Rebecca Christie

3 innovative AI use cases in retail with Gopi Polavarapu, Sr. VP at Kore.ai

Gopi Polavarapu, Sr. VP at Kore.ai joins us as he shares 3 innovative use cases which are used in retail

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Conversations Squared #9 Andrew Muir 1120 840 Rebecca Christie

Conversations Squared #9 Andrew Muir

We’re used to hearing Text To Speech in conversational AI, but that’s not the only option available. Voice assistants don’t have to use synthetic speech…

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The world’s first accessible chatbot? With Mark Worden, NatWest 1600 1200 Rebecca Christie

The world’s first accessible chatbot? With Mark Worden, NatWest

Mark Worden, NatWest joins us as he shares how natwest has created the worlds first accessible chabot.

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Conversational automation at Swisscom with Yvonne Zgraggen 1600 1200 Rebecca Christie

Conversational automation at Swisscom with Yvonne Zgraggen

Yvonne Zgraggen joins us on our VUX World podcast as she speaks through conversational automation at Swisscom.

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cover image for interview with Michelle Parayil
Conversations Squared #8 Michelle Parayil 1915 1657 Ben McCulloch

Conversations Squared #8 Michelle Parayil

Let’s talk about proactive messaging! Michelle Parayil, Conversation Design Manager at Haptik, knows all about it. She’s learnt a great deal about proactive messaging with…

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promo image for Hilary Hayes
Conversations Squared #7 Hilary Hayes 1919 1919 Ben McCulloch

Conversations Squared #7 Hilary Hayes

Let’s talk careers! This Conversations2 is an interview with Hilary Hayes, who’s a conversation designer, multimodal interaction designer, teacher and mentor.

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Conversational AI in Financial Services with Dave Schreffler & Peter Berbee 1600 1200 Rebecca Christie

Conversational AI in Financial Services with Dave Schreffler & Peter Berbee

Dave Schreffler & Peter Berbee join us to discuss how Conversational AI is being used in Financial services.

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An image of Kane Simms biting a giant cake to celebrate 5 years of VUX World
Conversations Squared #6 Kane Simms 2380 2380 Ben McCulloch

Conversations Squared #6 Kane Simms

Oh wow, is that the time?! VUX World has been going for 5 years! For this episode of Conversations Squared the focus is on the…

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Context is King (and Queen), with Gregg Johnson, CEO, Invoca 1600 1200 Rebecca Christie

Context is King (and Queen), with Gregg Johnson, CEO, Invoca

Gregg Johnson, CEO, Invoca joins us in sharing just how important context actually is.

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Dr Maria Aretoulaki
Conversations Squared #5 Dr Maria Aretoulaki 2380 2380 Ben McCulloch

Conversations Squared #5 Dr Maria Aretoulaki

Conversation analysis should be a part of every conversation design team’s workflow. You may be doing it already without realising exactly what it is. I…

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Knowbl on building an LLM-first AI platform 1600 1200 Rebecca Christie

Knowbl on building an LLM-first AI platform

Matt Taylor joins us as he shares his insights into how Knowbl is building an LLM-first AI platform.

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Why have we forgotten some of the basics? With Maaike Coppens 1600 1200 Rebecca Christie

Why have we forgotten some of the basics? With Maaike Coppens

Maaike Coppens joins us as she helps us explore why we’re a community with amnesia who’s forgotten the basics.

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Cognigy’s approach to LLMs in CAI platforms with CEO, Philipp Heltewig and Hardy Myers 1600 1200 Rebecca Christie

Cognigy’s approach to LLMs in CAI platforms with CEO, Philipp Heltewig and Hardy Myers

Philipp Heltewig and Hardy Myers, Cognigy, join us to share how Cognigy is using LLMs in its conversational AI platform.

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Nick Frosst, CTO, Cohere on Large Language Models 1600 1200 Rebecca Christie

Nick Frosst, CTO, Cohere on Large Language Models

Nick Frosst, CTO, Cohere joins us to share the power and future of Large Language Models.

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LLMs in conversational AI platforms with Raj Koneru and Prasanna Arikala, Kore.ai 1600 1200 Rebecca Christie

LLMs in conversational AI platforms with Raj Koneru and Prasanna Arikala, Kore.ai

Raj Koneru & Prasanna Arikala of Kore AI join us to share their perspectives on how LLMs can be used in conversational AI platforms.

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Dr Joan Palmiter Bajorek on Conversations Squared
Conversations Squared #4 Dr Joan Palmiter Bajorek 2380 2380 Ben McCulloch

Conversations Squared #4 Dr Joan Palmiter Bajorek

Dr Joan Palmiter Bajorek is easily one of the best known people in conversational AI – for Women in Voice, for her public speaking, for…

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Can conversational AI help in emergency situations? With Max Gladysh 1600 1200 Rebecca Christie

Can conversational AI help in emergency situations? With Max Gladysh

Max Gladysh joins us as he speaks about how conversational AI is able to help in emergency situations.

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Conversational AI at Expedia with Molly Dickinson 1600 1200 Rebecca Christie

Conversational AI at Expedia with Molly Dickinson

Molly Dickinson, Expedia, joins us to share enterprise conversation design best practice from her experience at Expedia and Home Depot.

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Digital humans for healthcare with Paulina Lewandowska, Roche 1600 1200 Rebecca Christie

Digital humans for healthcare with Paulina Lewandowska, Roche

Paulina Lewandowska, Roche, joins us to share her learnings on designing conversations for digital humans working in healthcare.

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Digital humans and innovation at Capita with James Brooks 1600 1200 Rebecca Christie

Digital humans and innovation at Capita with James Brooks

James Brooks, Innovation Principle, Capita, joins us as he shares his insights into Digital humans and how Capita is approaching conversational AI.

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Conversations Squared #3 Esha Metiary 2047 2047 Ben McCulloch

Conversations Squared #3 Esha Metiary

Esha Metiary, Lead Conversation Designer, Bol.com, talks about why some assistants should be prepared to discuss political matters.

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Conversational AI at GoDaddy and beyond with Sonia Talati 1600 1200 Rebecca Christie

Conversational AI at GoDaddy and beyond with Sonia Talati

Sonia Talati, Senior Manager for Conversation Design at GoDaddy, shares some insights into how GoDaddy uses conversational AI and thoughts on scale.

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Learnings from designing over 300 chatbots with Jim-Rowe Bot 1600 1200 Rebecca Christie

Learnings from designing over 300 chatbots with Jim-Rowe Bot

Jim-Rowe Bot joins Kane-versational AI and talks through what he has learned from the experience of creating over 300 chatbots.

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