The best in the business sharing the tricks of the trade, every week. VUX WORLD PODCAST
Google CCAI Contact Centre AI with Google Cloud's Antony Passemard on VUX World
Google CCAI with Antony Passemard 1800 1200 Kane Simms
Google CCAI with Antony Passemard

Head of Conversational AI and Contact Center at Google Cloud, Antony Passemard, joins us to share all about Google CCAI.

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Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner | VUX World Live
Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes 1800 1200 Kane Simms
Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes

Voicebots for customer service are in increasing demand, but how do you actually integrate one into a contact centre?

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Find out how PolyAI is creating super-human voice assistants for customer service with ex-Apple Siri, current CEO PolyAI, Nikola Mrkšić.
Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI 1800 1200 Kane Simms
Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI

Find out how PolyAI is creating super-human voice assistants for customer service with ex-Apple Siri, current CEO PolyAI, Nikola Mrkšić.

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tom hewitson lab works on vux world
Building a business on Alexa and Google Assistant with Tom Hewitson 1800 1200 Kane Simms
Building a business on Alexa and Google Assistant with Tom Hewitson

Founder and CEO, Labworks.io, Tom Hewitson joins us to share his advice on how to build a business on Alexa…

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derek roberti cognigy on vux world
Enterprise conversational automation with Derek Roberti 1800 1200 Kane Simms
Enterprise conversational automation with Derek Roberti

VP Technology at Cognigy, Derek Roberti, joins us to share the ins and outs of enterprise conversational automation.

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nate brown official labs on vux world live
How voice of the customer can enhance your conversational automation strategy with Nate Brown 1800 1200 Kane Simms
How voice of the customer can enhance your conversational automation strategy with Nate Brown

Chief Experience Officer at Officium Labs, Nate Brown, talks voice of the customer.

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oto nico peony on vux world live
Actionable insights from speech data with Nico Perony 1800 1200 Kane Simms
Actionable insights from speech data with Nico Perony

CTO and co-founder, OTO.ai, Nico Perony, shares how emotion and sentiment detection can be used to improve CX.

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Does voice first suck and is it stuck? with Bret Kinsella, Ahmed Bouzid and John Kelvie
Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid 1800 1200 Kane Simms
Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid

Join three of the voice AI industry’s leading minds to debate whether voice is living up to its promise and what…

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zohaib ahmed resemble ai on vux world discussing custom brand voices
Bringing human-like performance to AI custom voices with Zohaib Ahmed 1800 1200 Kane Simms
Bringing human-like performance to AI custom voices with Zohaib Ahmed

Founder of Resemble.ai, Zohaib Ahmed joins us to share how you can bring human-like performance to TTS brand voices.

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Mihai Antonescu discussing the HeyMercedes voice assistant on VUX World Live
How we built the HeyMercedes Voice Assistant with Mihai Antonescu 1800 1200 Kane Simms
How we built the HeyMercedes Voice Assistant with Mihai Antonescu

Mihai Antonescu, Group Product Manager, Experience AI at Mercedes-Benz is one of the brains behind the stand-out Hey Mercedes voice…

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Justin Randall on VUX World discussing integrating dialogflow into contact centres
Integrating DialogFlow into your contact centre with Justin Randall 1800 1200 Kane Simms
Integrating DialogFlow into your contact centre with Justin Randall

Learn everything you need to know about integrating your first DialogFlow bot into your contact centre.

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NOAM Fine of Vonage AI on VUX World
AI and the future of customer service with Noam Fine, Vonage AI 1800 1200 Kane Simms
AI and the future of customer service with Noam Fine, Vonage AI

What’s the future of customer service going to look like? And what can businesses do today to prepare for it?

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