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The digital assistant scorecard with Frank Schneider, CEO, Speakeasy AI 1600 1200 Rebecca Christie

The digital assistant scorecard with Frank Schneider, CEO, Speakeasy AI

Frank Schneider, CEO, Speakeasy AI, joins us on our podcast to tell us about the new digital assistant scorecard from Speakeasy AI.

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Streamlining audio production with AI, with Timo Kunz, CEO, Aflorithmic 1600 1200 Rebecca Christie

Streamlining audio production with AI, with Timo Kunz, CEO, Aflorithmic

Timo Kunz, CEO, Aflorithmic, joins us on our podcast to tell us about how Aflorithmic is streamlining audio production using AI.

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Quality assurance for conversational AI systems with Christoph Börner, CEO, Botium 1600 1200 Rebecca Christie

Quality assurance for conversational AI systems with Christoph Börner, CEO, Botium

Christoph Börner, CEO, Botium, joins us on our podcast to talk about quality assurance for conversational AI systems.

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Talking conversational AI with Cobus Greyling 1600 1200 Rebecca Christie

Talking conversational AI with Cobus Greyling

Cobus Greyling joins us on our podcast to talk conversational AI tooling, and how to make conversational AI work for large enterprises.

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How HSBC is using conversational AI with Andy Kingston, HSBC 1600 1200 Rebecca Christie

How HSBC is using conversational AI with Andy Kingston, HSBC

Andy Kingston joins us to talk us through the ways that HSBC is using conversational AI to improve customer experience.

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The need for AI privacy, with Patricia Thaine, CEO, Private AI 1600 1200 Rebecca Christie

The need for AI privacy, with Patricia Thaine, CEO, Private AI

Patricia Thaine, CEO, Private AI, joins us on our podcast to discuss the importance of privacy as it relates to AI.

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How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner 1600 1200 Rebecca Christie

How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner

Jeroen Das, Product Owner, ABN AMRO bank, gives us an insight into how ABN AMRO is scaling its conversational AI solutions.

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Top CX trends and how AI is helping, with Brad Cleveland 1600 1200 Rebecca Christie

Top CX trends and how AI is helping, with Brad Cleveland

Brad Cleveland, speaker, author and consultant, joins us to share his insights on how great customer experience strategies are implemented.

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How Marks and Spencer is using conversational AI, with Steven Siddall, Contact Systems Lead, Marks and Spencer 1600 1200 Rebecca Christie

How Marks and Spencer is using conversational AI, with Steven Siddall, Contact Systems Lead, Marks and Spencer

Steve Siddall joins us to tell us about how Marks and Spencer is using conversational AI and the benefits it is bringing the business.

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How Homeserve is using DialogFlow for CX automation with Phil Jordan, Head of Contact Channel Automation and Self Service, Homeserve 1600 1200 Rebecca Christie

How Homeserve is using DialogFlow for CX automation with Phil Jordan, Head of Contact Channel Automation and Self Service, Homeserve

Phil Jordan joins us to discuss how Homeserve is using Diagflow to help with customer needs.

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How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart 1600 1200 Rebecca Christie

How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart

Ayesha Saleem joins us to discuss how Instacart has brought in the use 0f conversational AI, as well as some conversation design best practice.

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Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER 1600 1200 Rebecca Christie

Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER

Robert Cunningham of LNER chats to us about digital avatars, their use in travel and the success it brings.

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Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia 1890 1417 Rebecca Christie

Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia

Matt Portillo chats with us about conversation design, why it isn’t really a project but is a long term journey.

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Jaya Kishore CTO Yellow AI VUX world
Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI 1600 1200 Rebecca Christie

Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI

Hear from Jaya Kishore the co-founder and CTO of Yellow AI as he talks about the core components of conversational AI.

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Raj Tumuluri - OpenStream - on VUX World with Kane Simms
Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai 1600 1200 Rebecca Christie

Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai

Raj Tumuluri shares the vision for truly multimodal conversational AI, and it’s impressive… And a reality today.

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Call centre authentication with Matt Smallman, Founder, SymNex Consulting
Call centre authentication with Matt Smallman, Founder, SymNex Consulting 1747 1241 Rebecca Christie

Call centre authentication with Matt Smallman, Founder, SymNex Consulting

Hear from best selling author and voice biometrics expert, Matt Smallman, on how to utilise technology for voice authentication.

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Alan_Nichol CTO Rasa on VUX World with Kane Simms
So you have a chatbot, now what? With Alan Nichol, CTO, Rasa 1600 1200 Kane Simms

So you have a chatbot, now what? With Alan Nichol, CTO, Rasa

We’re joined by Rasa CTO, Alan Nichol, to discuss how enterprise brands can scale their conversational automation properly.

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Charles_Guth_-_Decathlon_-VUX World with Kane Simms
How Decathlon is using conversational AI in retail with Charles Guth, Customer Service Manager, Decathlon 1600 1200 Kane Simms

How Decathlon is using conversational AI in retail with Charles Guth, Customer Service Manager, Decathlon

Learn how Decathlon flipped the script on its customer service channels and built an entirely new customer service set up with AI.

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Angel Mario Castro Martinez Deutsche Telekom on VUX World with Kane Simms
How Deutsche Telekom uses NLP with Angel Martinez, Lead Architect for Speech Technologies and NLP, Deutsche Telekom 1600 1200 Kane Simms

How Deutsche Telekom uses NLP with Angel Martinez, Lead Architect for Speech Technologies and NLP, Deutsche Telekom

A deep dive into how Deutsche Telekom is using and building NLP solutions with Lead Architect for Speech Technologies and NLP, Angel Mario Castro Martinez.

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Lisa Michaud, Product Director, Interactions and Kane Simms, CEO, VUX World
‘Cobots’ with Lisa Michaud, Product Director, Interactions 1600 1200 Kane Simms

‘Cobots’ with Lisa Michaud, Product Director, Interactions

How humans and bots working together in real time can lead to epic customer experiences.

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Landry's Brian Jeppesen on VUX World
Making up for lost revenue with AI with Brian Jeppesen, Landry’s Restaurants 1540 800 Kane Simms

Making up for lost revenue with AI with Brian Jeppesen, Landry’s Restaurants

A case study on how Brian Jeppesen and Landry’s restaurants automated upward of 85% of calls using AI.

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Vocodia Brian Podolak on VUX World with Kane Simms
Bringing conversational commerce to life with Brian Podolak, CEO, Vocodia 1600 1200 Kane Simms

Bringing conversational commerce to life with Brian Podolak, CEO, Vocodia

A deep conversation about how Vocodia is automating voice commerce use cases in the call centre.

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Deepgram CEO Scott Stephenson on VUX World with Kane Simms
Speech recognition revolution with Scott Stephenson, CEO, Deepgram 1600 1200 Kane Simms

Speech recognition revolution with Scott Stephenson, CEO, Deepgram

The latest developments in speech recognition technology, use cases and ethics with Deepgram CEO, Scott Stephenson.

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Alex Serdiuk, CEO, Respeecher with Kane Simms on VUX World
Speech-to-speech synthesis with Alex Serdiuk, CEO, Respeecher 1600 1200 Kane Simms

Speech-to-speech synthesis with Alex Serdiuk, CEO, Respeecher

Emmy-Award winning Respeecher join us to share the future of synthesised speech.

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