Podcast • VUX World

Conversations2 – ChatGPT Interview https://vux.world/wp-content/uploads/ChatGPT-episode1.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g June 8, 2023 June 8, 2023

June 8, 2023

Conversations2 – ChatGPT Interview

What happens when you interview ChatGPT? Things get strange quickly. There’s few things as hyped as ChatGPT. Much of it is deserved – this new…

Tone of voice AI and its impact on customer experience https://vux.world/wp-content/uploads/landscape-R-A-.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g June 6, 2023 June 6, 2023

June 6, 2023

Tone of voice AI and its impact on customer experience

Rana Gujral and Anu Sachdeva join us as they share the impact on customer experience tone of voice AI has had.

3 innovative AI use cases in retail with Gopi Polavarapu, Sr. VP at Kore.ai https://vux.world/wp-content/uploads/kore-ai.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g May 25, 2023 May 31, 2023

May 25, 2023

3 innovative AI use cases in retail with Gopi Polavarapu, Sr. VP at Kore.ai

Gopi Polavarapu, Sr. VP at Kore.ai joins us as he shares 3 innovative use cases which are used in retail

Conversations Squared #9 Andrew Muir https://vux.world/wp-content/uploads/This-is-the-best-one-.jpg 1120 840 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g May 24, 2023 May 24, 2023

May 24, 2023

Conversations Squared #9 Andrew Muir

We’re used to hearing Text To Speech in conversational AI, but that’s not the only option available. Voice assistants don’t have to use synthetic speech…

The world’s first accessible chatbot? With Mark Worden, NatWest https://vux.world/wp-content/uploads/mark-L.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g May 17, 2023 May 17, 2023

May 17, 2023

The world’s first accessible chatbot? With Mark Worden, NatWest

Mark Worden, NatWest joins us as he shares how natwest has created the worlds first accessible chabot.

Conversational automation at Swisscom with Yvonne Zgraggen https://vux.world/wp-content/uploads/YVONNE-landscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g May 10, 2023 May 10, 2023

May 10, 2023

Conversational automation at Swisscom with Yvonne Zgraggen

Yvonne Zgraggen joins us on our VUX World podcast as she speaks through conversational automation at Swisscom.

cover image for interview with Michelle Parayil

Conversations Squared #8 Michelle Parayil https://vux.world/wp-content/uploads/mp_c2_IMAGE.jpg 1915 1657 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g April 28, 2023 April 28, 2023

April 28, 2023

Conversations Squared #8 Michelle Parayil

Let’s talk about proactive messaging! Michelle Parayil, Conversation Design Manager at Haptik, knows all about it. She’s learnt a great deal about proactive messaging with…

Conversations Squared #7 Hilary Hayes https://vux.world/wp-content/uploads/C2_Hilary5.jpg 1919 1919 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g April 18, 2023 April 20, 2023

April 18, 2023

Conversations Squared #7 Hilary Hayes

Let’s talk careers! This Conversations2 is an interview with Hilary Hayes, who’s a conversation designer, multimodal interaction designer, teacher and mentor.

Conversational AI in Financial Services with Dave Schreffler & Peter Berbee https://vux.world/wp-content/uploads/KORE-L-1.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g March 6, 2023 April 27, 2023

March 6, 2023

Conversational AI in Financial Services with Dave Schreffler & Peter Berbee

Dave Schreffler & Peter Berbee join us to discuss how Conversational AI is being used in Financial services.

An image of Kane Simms biting a giant cake to celebrate 5 years of VUX World

Conversations Squared #6 Kane Simms https://vux.world/wp-content/uploads/kane-image.jpg 2380 2380 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g March 2, 2023 March 2, 2023

March 2, 2023

Conversations Squared #6 Kane Simms

Oh wow, is that the time?! VUX World has been going for 5 years! For this episode of Conversations Squared the focus is on the…

Context is King (and Queen), with Gregg Johnson, CEO, Invoca https://vux.world/wp-content/uploads/gregg-L.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g February 27, 2023 February 27, 2023

February 27, 2023

Context is King (and Queen), with Gregg Johnson, CEO, Invoca

Gregg Johnson, CEO, Invoca joins us in sharing just how important context actually is.

Conversations Squared #5 Dr Maria Aretoulaki https://vux.world/wp-content/uploads/DrMaria-image_lo.jpg 2380 2380 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g February 21, 2023 February 21, 2023

February 21, 2023

Conversations Squared #5 Dr Maria Aretoulaki

Conversation analysis should be a part of every conversation design team’s workflow. You may be doing it already without realising exactly what it is. I…

Knowbl on building an LLM-first AI platform https://vux.world/wp-content/uploads/matt-L.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g February 17, 2023 February 24, 2023

February 17, 2023

Knowbl on building an LLM-first AI platform

Matt Taylor joins us as he shares his insights into how Knowbl is building an LLM-first AI platform.

Why have we forgotten some of the basics? With Maaike Coppens https://vux.world/wp-content/uploads/Maaike-Coppens-l.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g February 16, 2023 February 17, 2023

February 16, 2023

Why have we forgotten some of the basics? With Maaike Coppens

Maaike Coppens joins us as she helps us explore why we’re a community with amnesia who’s forgotten the basics.

Cognigy’s approach to LLMs in CAI platforms with CEO, Philipp Heltewig and Hardy Myers https://vux.world/wp-content/uploads/cognigy-L.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g February 8, 2023 February 17, 2023

February 8, 2023

Cognigy’s approach to LLMs in CAI platforms with CEO, Philipp Heltewig and Hardy Myers

Philipp Heltewig and Hardy Myers, Cognigy, join us to share how Cognigy is using LLMs in its conversational AI platform.

Nick Frosst, CTO, Cohere on Large Language Models https://vux.world/wp-content/uploads/cohere-L.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g February 6, 2023 February 17, 2023

February 6, 2023

Nick Frosst, CTO, Cohere on Large Language Models

Nick Frosst, CTO, Cohere joins us to share the power and future of Large Language Models.

LLMs in conversational AI platforms with Raj Koneru and Prasanna Arikala, Kore.ai https://vux.world/wp-content/uploads/KORE-L.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g February 3, 2023 February 17, 2023

February 3, 2023

LLMs in conversational AI platforms with Raj Koneru and Prasanna Arikala, Kore.ai

Raj Koneru & Prasanna Arikala of Kore AI join us to share their perspectives on how LLMs can be used in conversational AI platforms.

Dr Joan Palmiter Bajorek on Conversations Squared

Conversations Squared #4 Dr Joan Palmiter Bajorek https://vux.world/wp-content/uploads/DrJoan-image_lo2.jpg 2380 2380 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g January 30, 2023 February 6, 2023

January 30, 2023

Conversations Squared #4 Dr Joan Palmiter Bajorek

Dr Joan Palmiter Bajorek is easily one of the best known people in conversational AI – for Women in Voice, for her public speaking, for…

Can conversational AI help in emergency situations? With Max Gladysh https://vux.world/wp-content/uploads/max-L.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g January 27, 2023 February 3, 2023

January 27, 2023

Can conversational AI help in emergency situations? With Max Gladysh

Max Gladysh joins us as he speaks about how conversational AI is able to help in emergency situations.

Conversational AI at Expedia with Molly Dickinson https://vux.world/wp-content/uploads/molly-L.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g January 26, 2023 January 26, 2023

January 26, 2023

Conversational AI at Expedia with Molly Dickinson

Molly Dickinson, Expedia, joins us to share enterprise conversation design best practice from her experience at Expedia and Home Depot.

Digital humans for healthcare with Paulina Lewandowska, Roche https://vux.world/wp-content/uploads/paulina-L.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g January 23, 2023 January 26, 2023

January 23, 2023

Digital humans for healthcare with Paulina Lewandowska, Roche

Paulina Lewandowska, Roche, joins us to share her learnings on designing conversations for digital humans working in healthcare.

Digital humans and innovation at Capita with James Brooks https://vux.world/wp-content/uploads/James-Landscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g January 16, 2023 January 16, 2023

January 16, 2023

Digital humans and innovation at Capita with James Brooks

James Brooks, Innovation Principle, Capita, joins us as he shares his insights into Digital humans and how Capita is approaching conversational AI.

Conversations Squared #3 Esha Metiary https://vux.world/wp-content/uploads/Esha-Image_WP.png 2047 2047 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g January 10, 2023 January 10, 2023

January 10, 2023

Conversations Squared #3 Esha Metiary

Esha Metiary, Lead Conversation Designer, Bol.com, talks about why some assistants should be prepared to discuss political matters.

Conversational AI at GoDaddy and beyond with Sonia Talati https://vux.world/wp-content/uploads/sonia-L.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g December 17, 2022 January 3, 2023

December 17, 2022

Conversational AI at GoDaddy and beyond with Sonia Talati

Sonia Talati, Senior Manager for Conversation Design at GoDaddy, shares some insights into how GoDaddy uses conversational AI and thoughts on scale.

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Conversations2 – ChatGPT Interview

Tone of voice AI and its impact on customer experience

3 innovative AI use cases in retail with Gopi Polavarapu, Sr. VP at Kore.ai

Conversations Squared #9 Andrew Muir

The world’s first accessible chatbot? With Mark Worden, NatWest

Conversational automation at Swisscom with Yvonne Zgraggen

Conversations Squared #8 Michelle Parayil

Conversations Squared #7 Hilary Hayes

Conversational AI in Financial Services with Dave Schreffler & Peter Berbee

Conversations Squared #6 Kane Simms

Context is King (and Queen), with Gregg Johnson, CEO, Invoca

Conversations Squared #5 Dr Maria Aretoulaki

Knowbl on building an LLM-first AI platform

Why have we forgotten some of the basics? With Maaike Coppens

Cognigy’s approach to LLMs in CAI platforms with CEO, Philipp Heltewig and Hardy Myers

Nick Frosst, CTO, Cohere on Large Language Models

LLMs in conversational AI platforms with Raj Koneru and Prasanna Arikala, Kore.ai

Conversations Squared #4 Dr Joan Palmiter Bajorek

Can conversational AI help in emergency situations? With Max Gladysh

Conversational AI at Expedia with Molly Dickinson

Digital humans for healthcare with Paulina Lewandowska, Roche

Digital humans and innovation at Capita with James Brooks

Conversations Squared #3 Esha Metiary

Conversational AI at GoDaddy and beyond with Sonia Talati

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