Podcast • VUX World

Google CCAI Contact Centre AI with Google Cloud's Antony Passemard on VUX World

Google CCAI with Antony Passemard https://vux.world/wp-content/uploads/Google-CCAI-Contact-Centre-AI-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g March 15, 2021 March 15, 2021

March 15, 2021

Google CCAI with Antony Passemard

Head of Conversational AI and Contact Center at Google Cloud, Antony Passemard, joins us to share all about Google CCAI.

Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner | VUX World Live

Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes https://vux.world/wp-content/uploads/ilan-avner-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g March 8, 2021 March 5, 2021

March 8, 2021

Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes

Voicebots for customer service are in increasing demand, but how do you actually integrate one into a contact centre?

Find out how PolyAI is creating super-human voice assistants for customer service with ex-Apple Siri, current CEO PolyAI, Nikola Mrkšić.

Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI https://vux.world/wp-content/uploads/nikola-poly-ai-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g March 5, 2021 March 5, 2021

March 5, 2021

Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI

Find out how PolyAI is creating super-human voice assistants for customer service with ex-Apple Siri, current CEO PolyAI, Nikola Mrkšić.

Building a business on Alexa and Google Assistant with Tom Hewitson https://vux.world/wp-content/uploads/tom-hewitson-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g March 1, 2021 February 28, 2021

March 1, 2021

Building a business on Alexa and Google Assistant with Tom Hewitson

Founder and CEO, Labworks.io, Tom Hewitson joins us to share his advice on how to build a business on Alexa…

Enterprise conversational automation with Derek Roberti https://vux.world/wp-content/uploads/derek-roberti-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 22, 2021 February 22, 2021

February 22, 2021

Enterprise conversational automation with Derek Roberti

VP Technology at Cognigy, Derek Roberti, joins us to share the ins and outs of enterprise conversational automation.

nate brown official labs on vux world live

How voice of the customer can enhance your conversational automation strategy with Nate Brown https://vux.world/wp-content/uploads/nate-brown-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 21, 2021 February 21, 2021

February 21, 2021

How voice of the customer can enhance your conversational automation strategy with Nate Brown

Chief Experience Officer at Officium Labs, Nate Brown, talks voice of the customer.

Actionable insights from speech data with Nico Perony https://vux.world/wp-content/uploads/oto-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 15, 2021 February 15, 2021

February 15, 2021

Actionable insights from speech data with Nico Perony

CTO and co-founder, OTO.ai, Nico Perony, shares how emotion and sentiment detection can be used to improve CX.

Does voice first suck and is it stuck? with Bret Kinsella, Ahmed Bouzid and John Kelvie

Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid https://vux.world/wp-content/uploads/voice-sucks-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 8, 2021 February 8, 2021

February 8, 2021

Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid

Join three of the voice AI industry’s leading minds to debate whether voice is living up to its promise and what…

Bringing human-like performance to AI custom voices with Zohaib Ahmed https://vux.world/wp-content/uploads/zohaib-ahmed-resemble-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 1, 2021 January 29, 2021

February 1, 2021

Bringing human-like performance to AI custom voices with Zohaib Ahmed

Founder of Resemble.ai, Zohaib Ahmed joins us to share how you can bring human-like performance to TTS brand voices.

Mihai Antonescu discussing the HeyMercedes voice assistant on VUX World Live

How we built the HeyMercedes Voice Assistant with Mihai Antonescu https://vux.world/wp-content/uploads/Mihai-Antonescu-Mercedes-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 27, 2021 January 26, 2021

January 27, 2021

How we built the HeyMercedes Voice Assistant with Mihai Antonescu

Mihai Antonescu, Group Product Manager, Experience AI at Mercedes-Benz is one of the brains behind the stand-out Hey Mercedes voice…

Justin Randall on VUX World discussing integrating dialogflow into contact centres

Integrating DialogFlow into your contact centre with Justin Randall https://vux.world/wp-content/uploads/justin-randall-comwave-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 25, 2021 January 26, 2021

January 25, 2021

Integrating DialogFlow into your contact centre with Justin Randall

Learn everything you need to know about integrating your first DialogFlow bot into your contact centre.

AI and the future of customer service with Noam Fine, Vonage AI https://vux.world/wp-content/uploads/Noam-fine-vonage-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 18, 2021 January 15, 2021

January 18, 2021

AI and the future of customer service with Noam Fine, Vonage AI

What’s the future of customer service going to look like? And what can businesses do today to prepare for it?

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Google CCAI with Antony Passemard

Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes

Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI

Building a business on Alexa and Google Assistant with Tom Hewitson

Enterprise conversational automation with Derek Roberti

How voice of the customer can enhance your conversational automation strategy with Nate Brown

Actionable insights from speech data with Nico Perony

Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid

Bringing human-like performance to AI custom voices with Zohaib Ahmed

How we built the HeyMercedes Voice Assistant with Mihai Antonescu

Integrating DialogFlow into your contact centre with Justin Randall

AI and the future of customer service with Noam Fine, Vonage AI

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