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Knowbl on building an LLM-first AI platform

Knowbl on building an LLM-first AI platform 1600 1200 Rebecca Christie

Matt Taylor joins us as he shares his insights into how Knowbl is building an LLM-first AI platform.

Matt Taylor, CEO, Knowbl, joins me to discuss the realities of building a conversational AI platform on top of LLMs from the ground up.


AVAILABLE ON ALL PODCAST PLAYERS.

In this episode

00:00 Introduction and presenting VUX World at the EU Chatbot Summit, We have a 30% DISCOUNT for you too: VUXEU23 to attend: https://theeuropeanchatbot.com/
02:50 Welcome Matt Taylor
05:09 The impact of ChatGPT
08:09 Challenges with traditional NLU systems
14:30 Challenges of traditional CAI systems
20:57 What does Knowbl do?
28:27 How accurate is an LLM at entity extraction
31:30 Ingesting content
35:10 Generating vs presenting content
41:12 Managing context
45:48 Feeding the LLM
47:30 Room for qualitative research?
52:26 A wish for future of LLMs
55:39 Knowbls approach to LLMs
1:01:44 Quickfire questions
1:05:04 Outro

Visit : https://knowbl.com/

Join VUX World at the EU Chatbot Summit where we’ll be hosting a full day of enterprise AI best practice content, with the likes of Vodafone, Love Holidays, LNER and many more. We have a 30% DISCOUNT for you too: VUXEU23 to attend: https://theeuropeanchatbot.com/

Find out more about https://kore.ai/ and book a demo here

    Join us this Friday: What’s next for AI-powered customer experience in 2025.
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