design

Has Amazon just cracked conversation design once and for all?

Has Amazon just cracked conversation design once and for all? 1600 1200 Kane Simms

Has Amazon’s latest Lex feature: Automated Chatbot Builder, just solved conversation design for everyone?

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Enterprise conversation design best practice with Celene Osiecka, Sr Director Conversation Design, [24]7.ai

Enterprise conversation design best practice with Celene Osiecka, Sr Director Conversation Design, [24]7.ai 1600 1200 Kane Simms

Celene Osiecka joins us to share tips and insights on designing conversations at scale, teamwork, personality and talent.

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Voxable Design Assistant streamlines conversation design with help from GPT-3

Voxable Design Assistant streamlines conversation design with help from GPT-3 800 600 Kane Simms

Conversation design tooling company, Voxable, has released the world’s first digital assistant specifically to help conversation designers.

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The journey into conversation design with Heyday’s Anna Ralph

The journey into conversation design with Heyday’s Anna Ralph 1800 1200 Kane Simms

Heyday was recently acquired by Hootsuite. Learn from the Team Lead, Conversation Design, Anna Ralph about her journey into conversation design.

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Voice design at Comcast, with Chuong Nguyen and Carolyn Reed

Voice design at Comcast, with Chuong Nguyen and Carolyn Reed 1800 1200 Kane Simms

Learn how to create a research-backed voice AI practice from one of the world’s premier voice AI teams at Comcast.

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Talking conversation design with Maaike Groenewege

Talking conversation design with Maaike Groenewege 1800 1200 Kane Simms

Maaike Groenewege joins us to share some unique insights and perspectives on conversation design theory, techniques, tools and practice.

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What is SSML (Speech Synthesis Markup Language)? A beginner’s guide

What is SSML (Speech Synthesis Markup Language)? A beginner’s guide 1800 1200 Kane Simms

An introductory guide to SSML (Speech Synthesis Markup Language), what it is and how you can use it in speech and voice applications.

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Are you over-polishing your chatbot?

Are you over-polishing your chatbot? 904 678 Kane Simms

When designing a chat bot or voice bot, be careful not to over-polish your dialogue. Keep it natural and free flowing. Here’s how.

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Conversation design best practice with Salesforce’s Greg Bennett

Conversation design best practice with Salesforce’s Greg Bennett 1800 1200 Kane Simms

Learn conversation design best practice with Conversation Design Principle, Salesforce, Greg Bennett.

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Amazon Alexa’s Paul Cutsinger tells us what’s new

Amazon Alexa’s Paul Cutsinger tells us what’s new 1800 1200 Kane Simms

At Alexa Live 2020, Amazon dropped 31 new features on us, the most features dropped at one time ever. Alexa’s Head of Developer Strategy, Paul Cutsinger, joins us to break…

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