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design

You must see Amelia’s 7 Design Principles

You must see Amelia’s 7 Design Principles 1120 840 Ben McCulloch

How do you ensure you’re on the right track in conversational AI? How do you ensure you’re not wasting time and resources on something that won’t help anyone? Many designers…

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Scaling a conversation design practice with Meredith Schulz, Sr. Conversation Design Manager, LivePerson

Scaling a conversation design practice with Meredith Schulz, Sr. Conversation Design Manager, LivePerson 1600 1200 Rebecca Christie

Meredith Schulz, Sr. Conversation Design Manager, LivePerson, joins us to talk about how to effectively scale a conversation design practice.

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Why do most chatbots fail? With Dawn Harpster, TalkDesk

Why do most chatbots fail? With Dawn Harpster, TalkDesk 1600 1200 Rebecca Christie

Dawn Harpster, Senior Conversation Architect at TalkDesk, joins us to discuss why most chatbots fail, and how you can design successful digital assistants.

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A novel approach to designing bot personas

A novel approach to designing bot personas 1120 840 Ben McCulloch

“There is no such thing as a voice user interface with no personality,” according to Voice User Interface Design, written by Michael H. Cohen, James P. Giangola and Jennifer Balogh in…

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Conversation design maturity with Braden Ream, CEO, Voiceflow

Conversation design maturity with Braden Ream, CEO, Voiceflow 1600 1200 Rebecca Christie

We were joined by Braden Ream, CEO, Voiceflow to discuss conversation design maturity and best practice for growing conversational AI teams.

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The past, present and future of conversation design with Voxable

The past, present and future of conversation design with Voxable 1600 1200 Kane Simms

Join Voxable’s Matt Buck and Lauren Golembiewski to dive deep into the past and future of conversation design.

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Has Amazon just cracked conversation design once and for all?

Has Amazon just cracked conversation design once and for all? 1600 1200 Kane Simms

Has Amazon’s latest Lex feature: Automated Chatbot Builder, just solved conversation design for everyone?

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Enterprise conversation design best practice with Celene Osiecka, Sr Director Conversation Design, [24]7.ai

Enterprise conversation design best practice with Celene Osiecka, Sr Director Conversation Design, [24]7.ai 1600 1200 Kane Simms

Celene Osiecka joins us to share tips and insights on designing conversations at scale, teamwork, personality and talent.

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Voxable Design Assistant streamlines conversation design with help from GPT-3

Voxable Design Assistant streamlines conversation design with help from GPT-3 800 600 Kane Simms

Conversation design tooling company, Voxable, has released the world’s first digital assistant specifically to help conversation designers.

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The journey into conversation design with Heyday’s Anna Ralph

The journey into conversation design with Heyday’s Anna Ralph 1800 1200 Kane Simms

Heyday was recently acquired by Hootsuite. Learn from the Team Lead, Conversation Design, Anna Ralph about her journey into conversation design.

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