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AI

Navigating the CX Maze: Insights from Ian Robertson on VUX World

Navigating the CX Maze: Insights from Ian Robertson on VUX World 1600 1200 Kane Simms

Ian Robertson, The Forum joins us as we delve into the dynamic world of Customer Experience.

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Microsoft Copilot: Enterprise lessons learned with Pete Kemp

Microsoft Copilot: Enterprise lessons learned with Pete Kemp 1600 1200 Kane Simms

Pete Kemp, FSP joins us on our VUX World podcast as he talks through Microsoft Copilot.

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Esteemed author, Byron Reese, discusses the impact of AI on work, life and society

Esteemed author, Byron Reese, discusses the impact of AI on work, life and society 1600 1200 Kane Simms

Byron Reese joins us on our VUX world podcast as he chats through the impact of AI.

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What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy

What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy 1600 1200 Kane Simms

Philipp Heltewig, CEO, Cognigy joins us as we go through what we expect from AI over the next 12 months. 

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Designing AI assistants with 50 years of conversation analysis with Liz Stokoe

Designing AI assistants with 50 years of conversation analysis with Liz Stokoe 1600 1200 Kane Simms

Liz Stokoe joins us as she chats designing AI assistants with 50 years of conversation analysis

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Agony Agent Roundtable #1

Agony Agent Roundtable #1 1920 1080 Rebecca Christie

Rebecca Evanhoe and Wally Brill joined us for the first episode of Agony agent roundtable!

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A year in enterprise AI: 2023 review with Frank Schneider, Verint

A year in enterprise AI: 2023 review with Frank Schneider, Verint 1600 1200 Rebecca Christie

Frank Schneider, Verint joins us on our VUX world podcast as we have a recap of the year 2023!

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What’s going on at OpenAI? Plus, some LLM developments, with Matt Taylor

What’s going on at OpenAI? Plus, some LLM developments, with Matt Taylor 1600 1200 Rebecca Christie

Matt Taylor, CPO, Knowbl joins us as he delves into what’s going on at OpenAI!

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Leveraging Amazon Bedrock for Generative AI Applications with JP

Leveraging Amazon Bedrock for Generative AI Applications with JP 1600 1200 Rebecca Christie

JP joins us as he talks about the biggest opportunities and considerations for brands seeking to use generative AI in customer experience.

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The proof is in your data: conversation analytics at scale with Andrew Moorhouse

The proof is in your data: conversation analytics at scale with Andrew Moorhouse 1600 1200 Rebecca Christie

Andrew Moorhouse joins us as he shares that the proof is in YOUR data!

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