There are a lot of digital assistants designed for customer support. That has value. If you’re taking tasks off your live agent’s plate, then you’re helping them focus on more…
read moreDr Joan Palmiter Bajorek is easily one of the best known people in conversational AI – for Women in Voice, for her public speaking, for her experience at the likes…
read moreMax Gladysh joins us as he speaks about how conversational AI is able to help in emergency situations.
read moreIn the various interactions I’ve had with ChatGPT, and the various posts and articles I’ve read by other people, I’ve had this recurring thought – talking to ChatGPT is like…
read moreMolly Dickinson, Expedia, joins us to share enterprise conversation design best practice from her experience at Expedia and Home Depot.
read morePaulina Lewandowska, Roche, joins us to share her learnings on designing conversations for digital humans working in healthcare.
read moreJames Brooks, Innovation Principle, Capita, joins us as he shares his insights into Digital humans and how Capita is approaching conversational AI.
read moreWe’ve put together the DITAT maturity model for conversational AI to show the various stages of maturity conversational applications go through on the journey to AI transformation.
read moreWith the launch of ChatGPT, OpenAI hasn’t just managed to make a big splash in the AI community. It’s managed to break out of that community and hit almost every…
read morePeople from all industries and professions have gotten a hold of ChatGPT and have begun to understand the potential power of NLP technologies. In the field of conversational AI, for…
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