CTO and co-founder, OTO.ai, Nico Perony, shares how emotion and sentiment detection can be used to improve CX. read more
Join three of the voice AI industry’s leading minds to debate whether voice is living up to its promise and what should happen next. read more
Founder of Resemble.ai, Zohaib Ahmed joins us to share how you can bring human-like performance to TTS brand voices. read more
Mihai Antonescu, Group Product Manager, Experience AI at Mercedes-Benz is one of the brains behind the stand-out Hey Mercedes voice assistant. read more
Learn everything you need to know about integrating your first DialogFlow bot into your contact centre. read more
What’s the future of customer service going to look like? And what can businesses do today to prepare for it? read more
Learn how Algolia is stepping up the conversational search game with its new suite of products. read more
Yesterday I posted about how speech recognition systems, voice assistants, have trouble with different accents like Irish accents, Welsh accents, Scottish accents, Northern accents and how hard it is to actually train those systems based on accents because a different accent is essentially like a different language. read more
This week, Dustin Coates and Kane Simms are joined by Nick Carey of Potato to discuss the concept of creating an assistant on an assistant. read more
This week, me and Dustin are speaking with the Fresh Prince of AI, Frank Schneider, about how Speakeasy AI aims to deliver the promise of AI in voice (that’s a lot of AI’s). read more
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