AI

Actionable insights from speech data with Nico Perony

Actionable insights from speech data with Nico Perony 1800 1200 Kane Simms

CTO and co-founder, OTO.ai, Nico Perony, shares how emotion and sentiment detection can be used to improve CX. read more

Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid

Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid 1800 1200 Kane Simms

Join three of the voice AI industry’s leading minds to debate whether voice is living up to its promise and what should happen next. read more

Bringing human-like performance to AI custom voices with Zohaib Ahmed

Bringing human-like performance to AI custom voices with Zohaib Ahmed 1800 1200 Kane Simms

Founder of Resemble.ai, Zohaib Ahmed joins us to share how you can bring human-like performance to TTS brand voices. read more

How we built the HeyMercedes Voice Assistant with Mihai Antonescu

How we built the HeyMercedes Voice Assistant with Mihai Antonescu 1800 1200 Kane Simms

Mihai Antonescu, Group Product Manager, Experience AI at Mercedes-Benz is one of the brains behind the stand-out Hey Mercedes voice assistant. read more

Integrating DialogFlow into your contact centre with Justin Randall

Integrating DialogFlow into your contact centre with Justin Randall 1800 1200 Kane Simms

Learn everything you need to know about integrating your first DialogFlow bot into your contact centre. read more

AI and the future of customer service with Noam Fine, Vonage AI

AI and the future of customer service with Noam Fine, Vonage AI 1800 1200 Kane Simms

What’s the future of customer service going to look like? And what can businesses do today to prepare for it? read more

The Rundown: What’s Algolia upto?

The Rundown: What’s Algolia upto? 1800 1200 Kane Simms

Learn how Algolia is stepping up the conversational search game with its new suite of products. read more

Hacking speech systems

Hacking speech systems 863 647 Kane Simms

Yesterday I posted about how speech recognition systems, voice assistants, have trouble with different accents like Irish accents, Welsh accents, Scottish accents, Northern accents and how hard it is to actually train those systems based on accents because a different accent is essentially like a different language. read more

Building an assistant on an assistant with Nick Carey

Building an assistant on an assistant with Nick Carey 1800 1200 Kane Simms

This week, Dustin Coates and Kane Simms are joined by Nick Carey of Potato to discuss the concept of creating an assistant on an assistant. read more

All about Speakeasy AI with the Fresh Prince of AI, Frank Schneider

All about Speakeasy AI with the Fresh Prince of AI, Frank Schneider 1800 1200 Kane Simms

This week, me and Dustin are speaking with the Fresh Prince of AI, Frank Schneider, about how Speakeasy AI aims to deliver the promise of AI in voice (that’s a lot of AI’s). read more