Podcast

Building a business on Alexa and Google Assistant with Tom Hewitson

Building a business on Alexa and Google Assistant with Tom Hewitson 1800 1200 Kane Simms

Founder and CEO, Labworks.io, Tom Hewitson joins us to share his advice on how to build a business on Alexa and Google Assistant. read more

Enterprise conversational automation with Derek Roberti

Enterprise conversational automation with Derek Roberti 1800 1200 Kane Simms

VP Technology at Cognigy, Derek Roberti, joins us to share the ins and outs of enterprise conversational automation. read more

How voice of the customer can enhance your conversational automation strategy with Nate Brown

How voice of the customer can enhance your conversational automation strategy with Nate Brown 1800 1200 Kane Simms

Chief Experience Officer at Officium Labs, Nate Brown, talks voice of the customer.
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Actionable insights from speech data with Nico Perony

Actionable insights from speech data with Nico Perony 1800 1200 Kane Simms

CTO and co-founder, OTO.ai, Nico Perony, shares how emotion and sentiment detection can be used to improve CX. read more

Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid

Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid 1800 1200 Kane Simms

Join three of the voice AI industry’s leading minds to debate whether voice is living up to its promise¬†and what should happen next. read more

Bringing human-like performance to AI custom voices with Zohaib Ahmed

Bringing human-like performance to AI custom voices with Zohaib Ahmed 1800 1200 Kane Simms

Founder of Resemble.ai, Zohaib Ahmed joins us to share how you can bring human-like performance to TTS brand voices. read more

How we built the HeyMercedes Voice Assistant with Mihai Antonescu

How we built the HeyMercedes Voice Assistant with Mihai Antonescu 1800 1200 Kane Simms

Mihai Antonescu, Group Product Manager, Experience AI at Mercedes-Benz is one of the brains behind the stand-out Hey Mercedes voice assistant. read more

Integrating DialogFlow into your contact centre with Justin Randall

Integrating DialogFlow into your contact centre with Justin Randall 1800 1200 Kane Simms

Learn everything you need to know about integrating your first DialogFlow bot into your contact centre. read more

AI and the future of customer service with Noam Fine, Vonage AI

AI and the future of customer service with Noam Fine, Vonage AI 1800 1200 Kane Simms

What’s the future of customer service going to look like? And what can businesses do today to prepare for it? read more

Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research

Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research 1800 1200 Kane Simms

Founder and Lead Analyst at Opus Research and speech tech veteran, Dan Miller, chats contact centre voice AI and what to expect in 2021.
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