fbpx

Podcast

The need for AI privacy, with Patricia Thaine, CEO, Private AI

The need for AI privacy, with Patricia Thaine, CEO, Private AI 1600 1200 Rebecca Christie

Patricia Thaine, CEO, Private AI, joins us on our podcast to discuss the importance of privacy as it relates to AI.

read more

How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner

How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner 1600 1200 Rebecca Christie

Jeroen Das, Product Owner, ABN AMRO bank, gives us an insight into how ABN AMRO is scaling its conversational AI solutions.

read more

Top CX trends and how AI is helping, with Brad Cleveland

Top CX trends and how AI is helping, with Brad Cleveland 1600 1200 Rebecca Christie

Brad Cleveland, speaker, author and consultant, joins us to share his insights on how great customer experience strategies are implemented.

read more

How Marks and Spencer is using conversational AI, with Steven Siddall, Contact Systems Lead, Marks and Spencer

How Marks and Spencer is using conversational AI, with Steven Siddall, Contact Systems Lead, Marks and Spencer 1600 1200 Rebecca Christie

Steve Siddall joins us to tell us about how Marks and Spencer is using conversational AI and the benefits it is bringing the business.

read more

How Homeserve is using DialogFlow for CX automation with Phil Jordan, Head of Contact Channel Automation and Self Service, Homeserve

How Homeserve is using DialogFlow for CX automation with Phil Jordan, Head of Contact Channel Automation and Self Service, Homeserve 1600 1200 Rebecca Christie

Phil Jordan joins us to discuss how Homeserve is using Diagflow to help with customer needs.

read more

How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart

How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart 1200 1200 Rebecca Christie

Ayesha Saleem joins us to discuss how Instacart has brought in the use 0f conversational AI, as well as some conversation design best practice.

read more

Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER

Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER 1080 1080 Rebecca Christie

Robert Cunningham of LNER chats to us about digital avatars, their use in travel and the success it brings.

read more

Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia

Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia 886 886 Rebecca Christie

Matt Portillo chats with us about conversation design, why it isn’t really a project but is a long term journey.

read more

Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI

Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI 1600 1200 Rebecca Christie

Hear from Jaya Kishore the co-founder and CTO of Yellow AI as he talks about the core components of conversational AI.

read more

Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai

Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai 1600 1200 Rebecca Christie

Raj Tumuluri shares the vision for truly multimodal conversational AI, and it’s impressive… And a reality today.

read more