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Podcast

What’s going on at OpenAI? Plus, some LLM developments, with Matt Taylor

What’s going on at OpenAI? Plus, some LLM developments, with Matt Taylor 1600 1200 Rebecca Christie

Matt Taylor, CPO, Knowbl joins us as he delves into what’s going on at OpenAI!

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Leveraging Amazon Bedrock for Generative AI Applications with JP

Leveraging Amazon Bedrock for Generative AI Applications with JP 1600 1200 Rebecca Christie

JP joins us as he talks about the biggest opportunities and considerations for brands seeking to use generative AI in customer experience.

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The proof is in your data: conversation analytics at scale with Andrew Moorhouse

The proof is in your data: conversation analytics at scale with Andrew Moorhouse 1600 1200 Rebecca Christie

Andrew Moorhouse joins us as he shares that the proof is in YOUR data!

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AI literacy with Mara Cairo, Product Owner, Amii

AI literacy with Mara Cairo, Product Owner, Amii 1600 1200 Rebecca Christie

Mara Cairo, Product Owner, Amii joins us as she discusses AI Literacy

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AI in Healthcare with Adam Odessky, Sensley

AI in Healthcare with Adam Odessky, Sensley 1600 1200 Rebecca Christie

Adam Odessky, Sensley joins us as he discusses AI being used in Healthcare

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AI-based routing in contact centres with Ronald Rubens, Sentio CX

AI-based routing in contact centres with Ronald Rubens, Sentio CX 1600 1200 Rebecca Christie

Ronald Rubens, Sentio CX joins us as he shares AI-based routing in contact centres.

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Conversations2 – Justin Randall

Conversations2 – Justin Randall 1200 1200 Rebecca Christie

It’s common for teams to have both programmers and conversation designers. You need both to get a solid result. They’re both aiming to create the same thing (a robust conversation…

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Customer journey analytics with Tim Friebel

Customer journey analytics with Tim Friebel 1600 1200 Rebecca Christie

Tim Friebel joins us on our VUX world podcast as he shares insights into customer journey analytics.

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The Uniphore approach to conversational automation with Kim West

The Uniphore approach to conversational automation with Kim West 1600 1200 Rebecca Christie

Kim West joins us as she shares with us the approach Uniphore is using to conversational automation.

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Why messaging should be part of your content strategy, with Nick Martin

Why messaging should be part of your content strategy, with Nick Martin 1600 1200 Rebecca Christie

Nick Martin joins us on our VUX World podcast as he shares why messaging should be part of your content strategy.

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