Podcast

Intent-less NLU and knowledge management with Hyro CEO, Israel Krush

Intent-less NLU and knowledge management with Hyro CEO, Israel Krush 1800 1200 Kane Simms

Hyro CEO, Israel Krush shares a unique approach to conversational AI that requires less conversation design and has higher accuracy.

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Utilising automatic speech recognition with Deepgram CEO, Scott Stephenson

Utilising automatic speech recognition with Deepgram CEO, Scott Stephenson 1800 1200 Kane Simms

Learn the ins and outs of speech recognition, how to scope, tune and use it properly, with leading ASR provider, Deepgram.

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Explainable AI with Seekar Technologies, CEO, Kordel France

Explainable AI with Seekar Technologies, CEO, Kordel France 1800 1200 Kane Simms

Seekar Technologies CEO, Kordel France, joins us to share Seekar Tech’s approach to explainable AI.

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Voice in APAC with TalkVia Head of Innovation, Guy Munro

Voice in APAC with TalkVia Head of Innovation, Guy Munro 1800 1200 Kane Simms

Guy Munro, Head of Innovation at TalkVia, joins us to share his perspectives on voice assistant adoption down under.

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Voice AI in noisy environments with SoundHound’s Andrew Richards

Voice AI in noisy environments with SoundHound’s Andrew Richards 1800 1200 Kane Simms

Director of Business Development, SoundHound, Andrew Richards, shares how Houndify handles speech recognition in noisy environments.

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The journey into conversation design with Heyday’s Anna Ralph

The journey into conversation design with Heyday’s Anna Ralph 1800 1200 Kane Simms

Heyday was recently acquired by Hootsuite. Learn from the Team Lead, Conversation Design, Anna Ralph about her journey into conversation design.

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Advancing ‘applied conversational AI’ with Wluper CTO, Nikolai Rozanov

Advancing ‘applied conversational AI’ with Wluper CTO, Nikolai Rozanov 1800 1200 Kane Simms

Learn how Wluper is making strides towards intentless NLU and advanced dialogue management and memory.

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Genesys on conversational AI with VP, Product Marketing, Elcenora Martinez

Genesys on conversational AI with VP, Product Marketing, Elcenora Martinez 1800 1200 Kane Simms

One of the world’s largest cloud CX players, Genesys, on the current and future of AI-driven customer engagement, with VP Product Marketing, Elcenora Martinez.

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AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein

AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein 1800 1200 Kane Simms

Many have tried and failed to use AI for live call centre agent assist. Marc Bernstein shares how it’s done right.

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Voice design at Comcast, with Chuong Nguyen and Carolyn Reed

Voice design at Comcast, with Chuong Nguyen and Carolyn Reed 1800 1200 Kane Simms

Learn how to create a research-backed voice AI practice from one of the world’s premier voice AI teams at Comcast.

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