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Most AI projects fail. Here’s how to pick the ones that don’t with Thomas Schaefer, Uniphore
Most AI projects fail. Here’s how to pick the ones that don’t with Thomas Schaefer, Uniphore 1280 720 Taras Semeniuk

Explore how Uniphore is evolving from conversational AI into a horizontal enterprise AI platform. In this episode, we discuss agentic AI, use case selection, human-in-the-loop systems, data readiness and the future of autonomous business workflows.

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Building enterprise AI agents in hours with Merlin Bise, CTO at Inbenta
Building enterprise AI agents in hours with Merlin Bise, CTO at Inbenta 1280 720 Taras Semeniuk

Enterprise AI tools can spin up a prototype in an hour. Getting that prototype to production with the accuracy, security, and scale still takes months for most companies.

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Where generative AI earns its place in fintech. Lessons from Jaja Finance with Adrian Matei
Where generative AI earns its place in fintech. Lessons from Jaja Finance with Adrian Matei 1280 720 Taras Semeniuk

Most teams are still asking where to use AI. The better question is where not to.

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  • Kane Simms

A pulse check on conversational AI in 2026
A pulse check on conversational AI in 2026 1280 720 Kane Simms

We hit the floor at the European Chatbot and Conversational AI Summit in Edinburgh with a mic and a simple rule: answer a question, then leave one for the next person.

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Your contact centre is sitting on a goldmine of customer insight with Shane Lynn, EdgeTier
Your contact centre is sitting on a goldmine of customer insight with Shane Lynn, EdgeTier 1280 720 Taras Semeniuk

Most contact centres generate thousands of conversations a day, yet most of that data goes unanalysed. In this episode, we discuss how conversational intelligence can turn that data into actionable signals across every interaction.

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Testing for trust in the age of AI agents with Amitha Pulijala and Christoph Börner, Cyara
Testing for trust in the age of AI agents with Amitha Pulijala and Christoph Börner, Cyara 1280 720 Taras Semeniuk

Discover how leading teams are testing AI agents in a world of non-deterministic systems, covering trust, cost and scale.

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The realities of deploying generative AI in customer support with Alia Azim, Citation Group
The realities of deploying generative AI in customer support with Alia Azim, Citation Group 1280 720 Taras Semeniuk

In this episode, we discuss how to shift from traditional NLU chatbots to generative AI conversational agents.

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AI agents with salaries: Inside the “Cloud Employee” model with Gabe Larsen, Atonom
AI agents with salaries: Inside the “Cloud Employee” model with Gabe Larsen, Atonom 1280 720 Taras Semeniuk

What happens when AI stops being treated like a tool and starts being hired like an employee?

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  • Kane Simms

10 ways SharkNinja uses AI to support a $5B business
10 ways SharkNinja uses AI to support a $5B business 1366 768 Kane Simms

Discover how SharkNinja has moved beyond experimentation to production-scale AI implementation.

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The evolution of conversation design in the age of generative AI with Georgios Tserdanelis, JPMorganChase
The evolution of conversation design in the age of generative AI with Georgios Tserdanelis, JPMorganChase 1280 720 Taras Semeniuk

We explore how conversational AI has evolved from scripted IVR and NLU systems to large language models and agentic experiences.

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