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Podcast

Gaining clarity in conversational AI live from Boost Camp

Gaining clarity in conversational AI live from Boost Camp 1280 720 Taras Semeniuk

In this special episode, recorded live at Boost Camp, we have three industry leaders who are shaping the future of conversational AI

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How True Classic tailored AI for customer experience with Jordan Gesky

How True Classic tailored AI for customer experience with Jordan Gesky 1280 720 Taras Semeniuk

Discover a real-world example of how AI is driving tangible results for a fast-growing apparel brand.

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AI vs BPO: Foundever’s transformative journey with Guillaume Laporte

AI vs BPO: Foundever’s transformative journey with Guillaume Laporte 1280 720 Taras Semeniuk

In this episode, we talk to Guillaume Laporte, Chief AI Officer at Foundever – a $4 billion BPO giant with 150,000 employees worldwide.

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Designing for generative AI: The UX evolution at Prudential with Alex Shin

Designing for generative AI: The UX evolution at Prudential with Alex Shin 1280 720 Taras Semeniuk

In this episode, we’re joined by Alex Shin, Senior Product Designer at Prudential Financial, to talk about how UX is evolving in the age of LLMs.

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The mid-market’s AI agent advantage with Braden Ream, Voiceflow

The mid-market’s AI agent advantage with Braden Ream, Voiceflow 1280 720 Taras Semeniuk

Kane chats with Braden Ream, CEO of Voiceflow, exploring how and why mid-sized companies are leading the charge in AI agent adoption.

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The mad genius of using LLMs as classifiers with Katherine Munro, Swisscom

The mad genius of using LLMs as classifiers with Katherine Munro, Swisscom 1280 720 Taras Semeniuk

In this episode, Kane Simms is joined by Katherine Munro, Conversational AI Engineer at Swisscom, for a deep dive into what might sound like an odd pairing: using LLMs to classify customer intents.

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Building AI maturity at Pandora with Sonia Ingram

Building AI maturity at Pandora with Sonia Ingram 1280 720 Taras Semeniuk

In this episode, Kane is joined by Sonia Ingram, Global Director of AI at Pandora, to explore what it really takes to develop AI maturity in a global business.

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AI beyond the hype: what actually works for enterprise with Andrei Papancea, NLX

AI beyond the hype: what actually works for enterprise with Andrei Papancea, NLX 1280 720 Taras Semeniuk

In this episode, we chat with Andrei Papancea, CEO and Co-Founder of NLX, to cut through the noise and get real about where AI in the enterprise is delivering value, and where it’s not.

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AI on the rails: Arriva’s journey into intelligent travel assistance

AI on the rails: Arriva’s journey into intelligent travel assistance 1280 720 Rebecca Christie

In this episode on the VUX World podcast, we chat all about the innovative AI journey of Citizens Advice with Stuart Pearson.

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Responsible AI, Real Results with Citizens Advice

Responsible AI, Real Results with Citizens Advice 1280 720 Rebecca Christie

In this episode on the VUX World podcast, we chat all about the innovative AI journey of Citizens Advice with Stuart Pearson.

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