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Podcast

AI agents: hype vs reality with Ronald Ashri, OpenDialog

AI agents: hype vs reality with Ronald Ashri, OpenDialog 1280 720 Kane Simms

Ronald Ashri, Co-Founder of OpenDialog, discusses the evolving landscape of conversational AI, including all the hype around AI agents.

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Salzburg AG revolutionises customer service with generative AI, Sarah Haider

Salzburg AG revolutionises customer service with generative AI, Sarah Haider 1920 1080 Kane Simms

In this podcast with Sarah Haider, Digital Manager for Conversational AI at Salzburg AG, we explore the journey of revolutionising customer interactions with generative AI.

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How Rasa is revolutionising conversational AI

How Rasa is revolutionising conversational AI 1920 1080 Rebecca Christie

In this podcast with Alan Nichol, co-founder of Rasa, we chat about the rapidly evolving world of conversational AI and a game changing framework for creating natural conversations.

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The generative AI platform that’s revolutionising business growth, with Noam Fine

The generative AI platform that’s revolutionising business growth, with Noam Fine 1920 1080 Kane Simms

In this conversation, we delve into the transformative potential of generative AI in the contact center with Noam Fine, co-founder and CEO of Hear.ai.

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Navigating CX: Lean, AI, and Customer-Centric Transformation

Navigating CX: Lean, AI, and Customer-Centric Transformation 1920 1080 Rebecca Christie

Join us as we dive into the evolving landscape of customer experience with Alannah Martin, Value Owner at Ovo Energy.

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Agentic AI and LLMs, what to expect in 2025

Agentic AI and LLMs, what to expect in 2025 1920 1080 Rebecca Christie

Mike Myer the CEO and Co-Founder of Quiq, joins me as we discuss Agentic AI and what we can expect in 2025.

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Bridging the Generative AI Gap: Governance, Quality, and Enterprise Adoption

Bridging the Generative AI Gap: Governance, Quality, and Enterprise Adoption 1920 1080 Kane Simms

Every big tech company is working on foundational generative AI models and promises that the future will be different. Yet…

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Let’s RAG and roll: the role of content in LLM applications

Let’s RAG and roll: the role of content in LLM applications 1920 1080 Kane Simms

In this episode, we dive deep into the critical role content plays in the success of AI systems like RAG.

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The future of AI orchestration with Dmitry Shapiro of MindStudio

The future of AI orchestration with Dmitry Shapiro of MindStudio 1920 1080 Rebecca Christie

Dmitry Shapiro joins me today to share how MindStudio is enabling AI transformation across the board.

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Getting AI into the enterprise with Stephan Schuessler, Deloitte

Getting AI into the enterprise with Stephan Schuessler, Deloitte 1920 1080 Rebecca Christie

Join us as Stephan Schuessler dives into the exciting world of AI in the enterprise.

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    Exclusive report: How to identify and evaluate agentic AI platforms for CX
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