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An AI modelled on the human brain, with Peter Voss, CEO, Aigo 1600 1200 Rebecca Christie

An AI modelled on the human brain, with Peter Voss, CEO, Aigo

What happens when you build a conversational AI framework that’s modelled on the human brain? The coiner of the term ‘AGI’, Peter Voss, joins us…

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Cracking the real world ‘cocktail party problem’ in voice AI with Ken Sutton and Hamid Nawab, Yobe 1600 1200 Rebecca Christie

Cracking the real world ‘cocktail party problem’ in voice AI with Ken Sutton and Hamid Nawab, Yobe

Ken Sutton and Hamid Nawab, co-founders of Yobe, join us to discuss what the meaning of ‘cocktail party problem’ is and how to crack it…

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Scaling a conversation design practice with Meredith Schulz, Sr. Conversation Design Manager, LivePerson 1600 1200 Rebecca Christie

Scaling a conversation design practice with Meredith Schulz, Sr. Conversation Design Manager, LivePerson

Meredith Schulz, Sr. Conversation Design Manager, LivePerson, joins us to talk about how to effectively scale a conversation design practice.

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Why do most chatbots fail? With Dawn Harpster, Talkdesk 1600 1200 Rebecca Christie

Why do most chatbots fail? With Dawn Harpster, Talkdesk

Dawn Harpster, Senior Conversation Architect at Talkdesk, joins us to discuss why most chatbots fail, and how you can design successful digital assistants.

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Rob Lubow CMO Botcopy talks about augmenting and releasing the true power of DialogFlow on VUX World
Unleash the real power of DialogFlow with Rob Lubow, CMO, Botcopy 1600 1200 Rebecca Christie

Unleash the real power of DialogFlow with Rob Lubow, CMO, Botcopy

Botcopy is a Google Cloud Partner that augments the workflow and usability of DialogFlow, making the front end messenger interface customisable.

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Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera 1600 1200 Rebecca Christie

Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera

Muddu Sudhakar, CEO, Aisera joins us to discuss the Aisera philosophy for AI mediated service provision, and some controversial recommendations.

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The rise of digital humans and branded avatars with Danny Tomsett, CEO, UneeQ 1600 1200 Rebecca Christie

The rise of digital humans and branded avatars with Danny Tomsett, CEO, UneeQ

Danny Tomsett, CEO, UneeQ joins us to talk through the rise of digital humans and branded avatars.

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Conversation design maturity with Braden Ream, CEO, Voiceflow 1600 1200 Rebecca Christie

Conversation design maturity with Braden Ream, CEO, Voiceflow

We were joined by Braden Ream, CEO, Voiceflow to discuss conversation design maturity and best practice for growing conversational AI teams.

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You’ll build your first chatbot twice with Orlando Gadea, Stanley Black and Decker 1600 1200 Rebecca Christie

You’ll build your first chatbot twice with Orlando Gadea, Stanley Black and Decker

Orlando Gadea, Stanley Black and Decker joins us to share his experience in managing conversational AI digital transformation programmes and why you’ll end up building…

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How Rabobank uses conversational AI with Stefan Bijkerk 1600 1200 Rebecca Christie

How Rabobank uses conversational AI with Stefan Bijkerk

Stefan Bijkerk discusses with us on our podcast the ways that Rabobank is using conversational AI.

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How Empire Today uses conversational AI with Philip Bennett 1600 1200 Rebecca Christie

How Empire Today uses conversational AI with Philip Bennett

Philip Bennett joins us to speak about how Empire Today has been using conversational AI.

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Conversational AI in emerging markets with Beerud Sheth, CEO, Gupshup 1600 1200 Rebecca Christie

Conversational AI in emerging markets with Beerud Sheth, CEO, Gupshup

Beerud Sheth, CEO, Gupshup joins us to speak through conversational AI in emerging markets.

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How Human First helps you build better bots, with Greg Whiteside, CEO, Human First 1600 1200 Rebecca Christie

How Human First helps you build better bots, with Greg Whiteside, CEO, Human First

Greg Whiteside, CEO, Human First, joins us on our podcast to tell us about how you can use different types of data to build better…

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The digital assistant scorecard with Frank Schneider, CEO, Speakeasy AI 1600 1200 Rebecca Christie

The digital assistant scorecard with Frank Schneider, CEO, Speakeasy AI

Frank Schneider, CEO, Speakeasy AI, joins us on our podcast to tell us about the new digital assistant scorecard from Speakeasy AI.

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Streamlining audio production with AI, with Timo Kunz, CEO, Aflorithmic 1600 1200 Rebecca Christie

Streamlining audio production with AI, with Timo Kunz, CEO, Aflorithmic

Timo Kunz, CEO, Aflorithmic, joins us on our podcast to tell us about how Aflorithmic is streamlining audio production using AI.

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Quality assurance for conversational AI systems with Christoph Börner, CEO, Botium 1600 1200 Rebecca Christie

Quality assurance for conversational AI systems with Christoph Börner, CEO, Botium

Christoph Börner, CEO, Botium, joins us on our podcast to talk about quality assurance for conversational AI systems.

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Talking conversational AI with Cobus Greyling 1600 1200 Rebecca Christie

Talking conversational AI with Cobus Greyling

Cobus Greyling joins us on our podcast to talk conversational AI tooling, and how to make conversational AI work for large enterprises.

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How HSBC is using conversational AI with Andy Kingston, HSBC 1600 1200 Rebecca Christie

How HSBC is using conversational AI with Andy Kingston, HSBC

Andy Kingston joins us to talk us through the ways that HSBC is using conversational AI to improve customer experience.

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The need for AI privacy, with Patricia Thaine, CEO, Private AI 1600 1200 Rebecca Christie

The need for AI privacy, with Patricia Thaine, CEO, Private AI

Patricia Thaine, CEO, Private AI, joins us on our podcast to discuss the importance of privacy as it relates to AI.

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How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner 1600 1200 Rebecca Christie

How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner

Jeroen Das, Product Owner, ABN AMRO bank, gives us an insight into how ABN AMRO is scaling its conversational AI solutions.

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Top CX trends and how AI is helping, with Brad Cleveland 1600 1200 Rebecca Christie

Top CX trends and how AI is helping, with Brad Cleveland

Brad Cleveland, speaker, author and consultant, joins us to share his insights on how great customer experience strategies are implemented.

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How Marks and Spencer is using conversational AI, with Steven Siddall, Contact Systems Lead, Marks and Spencer 1600 1200 Rebecca Christie

How Marks and Spencer is using conversational AI, with Steven Siddall, Contact Systems Lead, Marks and Spencer

Steve Siddall joins us to tell us about how Marks and Spencer is using conversational AI and the benefits it is bringing the business.

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How Homeserve is using DialogFlow for CX automation with Phil Jordan, Head of Contact Channel Automation and Self Service, Homeserve 1600 1200 Rebecca Christie

How Homeserve is using DialogFlow for CX automation with Phil Jordan, Head of Contact Channel Automation and Self Service, Homeserve

Phil Jordan joins us to discuss how Homeserve is using Diagflow to help with customer needs.

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How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart 1600 1200 Rebecca Christie

How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart

Ayesha Saleem joins us to discuss how Instacart has brought in the use 0f conversational AI, as well as some conversation design best practice.

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