Kevin Fredrick of OneReach.AI joins us and tells us just how Conversational AI can really take your business to the next level.
OneReach featured as a Leader in Gartner’s Magic Quadrant for Enterprise Conversational AI platforms this year. However, when compared to other platforms out there, there’s something distinctly different about the OneReach approach.
Yes, there’s a big focus on conversational AI technologies, however, there’s just as much (if not more) focus on business process automation. The types of use cases the platform enables are truly transformative and we could all learn a lot about the OneReach automation and AI philosophy. And that’s what we’re going to do today, with Kevin Fredrick, Managing Partner, OneReach.
In this episode
00:00 Introduction and presenting VUX World @ VOICE22 Presented by Kore AI
Find out more at https://voicesummit.ai/agenda and save 20% on tickets with the code VUX20
02:45 Where OneReach came from
05:55 Improving a conversational interface
09:34 Capabilities that OneReach already had
14:45 Being the orchestration layer
24:35 Capabilities other companies lack
31:23 Making process automation easier
38:48 People’s personal preferences and analysis
44:48 Making tools VS working with clients
51:10 How you could work with OneReach and go to market
59:34 Approaching the privacy/security conversation
Find out more about VUX @ VOICE22 presented by Kore AI: www.voicesummit.ai and save 20% on tickets with the code VUX20