Brian Smith, Sr Product Manager, Intuit, shares his research into the top challenges faced by conversational AI teams in 2022.
read moreSteve Siddall joins us to tell us about how Marks and Spencer is using conversational AI and the benefits it is bringing the business.
read moreFrank Schneider joins us for a record 3rd time to share insights on why digital transformation has always been about voice, and discusses Speakeasy AI’s Speech-to-Intent patent.
read moreGoogle’s recent integration of Google Assistant with Technicolor set-top-boxes further shows that Google’s strategy for Assistant is more than timers, alarms and web searches. You might think of Google assistant…
read moreDavide Petramala shares some deep insights on how organisations can get started and scale their voice and conversational AI efforts.
read moreThe Zammo team join us to share why owning your NLU is so crucial, the importance of control, analytics and cross platform assistants.
read moreProduct Owner, Dialogue Management, AI and ML Group at Swisscom, Roger Dill, and CEO of Artificial Solutions, Per Ottosson, share insights on how to scale a conversational AI practice.
read moreThere’s too many average conversational AI implementations that are ill-designed and not greatly useful. Don’t fall into that trap. This short story is about a generally less than desirable experience…
read moreHere’s why ‘containment rate’ isn’t the right way to measure the success of your chat bot or IVR bot and the 3 things you should use instead.
read moreIf you’re considering using voice assistants like Alexa and Google Assistant for marketing, here’s a few things to watch out for.
read more