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Strategy

Conversational AI for drive through restaurants with Anik Seth, HUEX

Conversational AI for drive through restaurants with Anik Seth, HUEX 1600 1200 Rebecca Christie

Anik Seth joins us to discuss how HUEX is bringing conversational AI to drive through restaurants.

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Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI

Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI 1600 1200 Rebecca Christie

Kevin Fredrick of OneReach.AI joins us and tells us just how Conversational AI can really take your business to the next level.

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Top 20 AI adoption challenges from 50+ organisations

Top 20 AI adoption challenges from 50+ organisations 935 579 Kane Simms

Here are the top 20 AI adoption challenges from over 50 organisations that took part in a series of workshops I ran with Cognigy.

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An AI modelled on the human brain, with Peter Voss, CEO, Aigo

An AI modelled on the human brain, with Peter Voss, CEO, Aigo 1600 1200 Rebecca Christie

What happens when you build a conversational AI framework that’s modelled on the human brain? The coiner of the term ‘AGI’, Peter Voss, joins us to reveal all.

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Scaling a conversation design practice with Meredith Schulz, Sr. Conversation Design Manager, LivePerson

Scaling a conversation design practice with Meredith Schulz, Sr. Conversation Design Manager, LivePerson 1600 1200 Rebecca Christie

Meredith Schulz, Sr. Conversation Design Manager, LivePerson, joins us to talk about how to effectively scale a conversation design practice.

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Why do most chatbots fail? With Dawn Harpster, TalkDesk

Why do most chatbots fail? With Dawn Harpster, TalkDesk 1600 1200 Rebecca Christie

Dawn Harpster, Senior Conversation Architect at TalkDesk, joins us to discuss why most chatbots fail, and how you can design successful digital assistants.

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Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera

Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera 1600 1200 Rebecca Christie

Muddu Sudhakar, CEO, Aisera joins us to discuss the Aisera philosophy for AI mediated service provision, and some controversial recommendations.

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How ABN AMRO bank developed AI maturity

How ABN AMRO bank developed AI maturity 1120 840 Ben McCulloch

Although conversational AI has decades of history, there’s relatively few companies around who you would call mature in AI terms. But here’s one.

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Talking conversational AI with Cobus Greyling

Talking conversational AI with Cobus Greyling 1600 1200 Rebecca Christie

Cobus Greyling joins us on our podcast to talk conversational AI tooling, and how to make conversational AI work for large enterprises.

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Challenges we currently face in conversation design

Challenges we currently face in conversation design 1640 924 Brian Smith

Brian Smith, Sr Product Manager, Intuit, shares his research into the top challenges faced by conversational AI teams in 2022.

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