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Building an effective digital assistant for banking with Bill Hawks, Citizens Bank

Building an effective digital assistant for banking with Bill Hawks, Citizens Bank 1600 1200 Rebecca Christie

Bill hawks joins us to talk through just how important it is to have an effective digital assistant for banks and the role that it plays.

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AI Studio, adoption and trends, with Amitha Pulijala and Lawrence Byrd, Vonage

AI Studio, adoption and trends, with Amitha Pulijala and Lawrence Byrd, Vonage 1600 1200 Rebecca Christie

Amitha Pulijala and Lawrence Byrd join us to walk through the Vonage AI Studio and the huge opportunities that await those who can move quickly.

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Introducing conversation design into a dev-led organisation with Workday

Introducing conversation design into a dev-led organisation with Workday 1600 1200 Rebecca Christie

Collin Carnahan joins us for us to discuss how Workday has been creating a conversation design culture.

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All text and no voice makes your CX dull, with Shridhar Marri, CEO, Senseforth

All text and no voice makes your CX dull, with Shridhar Marri, CEO, Senseforth 1600 1200 Rebecca Christie

Shridhar Marri, CEO, Senseforth, joins us to give us an insight on what the future will look like for voice intelligence and business automation.

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Conversational AI at Genesys with Harshali Desai and Mitch Mason

Conversational AI at Genesys with Harshali Desai and Mitch Mason 1600 1200 Rebecca Christie

Harshali Desai and Mitch Mason, Genesys, join us to share their insights on the importance of knowledge management as an enabler of CAI automation.

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Conversational AI for drive through restaurants with Anik Seth, HUEX

Conversational AI for drive through restaurants with Anik Seth, HUEX 1600 1200 Rebecca Christie

Anik Seth joins us to discuss how HUEX is bringing conversational AI to drive through restaurants.

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Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI

Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI 1600 1200 Rebecca Christie

Kevin Fredrick of OneReach.AI joins us and tells us just how Conversational AI can really take your business to the next level.

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An AI modelled on the human brain, with Peter Voss, CEO, Aigo

An AI modelled on the human brain, with Peter Voss, CEO, Aigo 1600 1200 Rebecca Christie

What happens when you build a conversational AI framework that’s modelled on the human brain? The coiner of the term ‘AGI’, Peter Voss, joins us to reveal all.

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Unleash the real power of DialogFlow with Rob Lubow, CMO, Botcopy

Unleash the real power of DialogFlow with Rob Lubow, CMO, Botcopy 1600 1200 Rebecca Christie

Botcopy is a Google Cloud Partner that augments the workflow and usability of DialogFlow, making the front end messenger interface customisable.

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Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera

Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera 1600 1200 Rebecca Christie

Muddu Sudhakar, CEO, Aisera joins us to discuss the Aisera philosophy for AI mediated service provision, and some controversial recommendations.

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    Join us this Friday: What’s next for AI-powered customer experience in 2025.
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