Shridhar Marri, CEO, Senseforth, joins us to give us an insight on what the future will look like for voice intelligence and business automation.
As fantastic as text-based NLP systems are, you can’t beat voice. There’s so much data in the spoken word that businesses can use to improve their customer experience and add business value. Today, Senseforth co-founder and CEO, Shridhar Marri, joins us to shine some light on the top use cases and future of voice intelligence.
In this episode
00:00 Introduction and presenting VUX World @ VOICE22 Presented by Kore AI
Find out more at https://voicesummit.ai/agenda and save 20% on tickets with the code VUX20
2:03 Where did Senseforth begin?
4:23 Becoming a Scaling CEO
8:30 Bring voice into NLP
14:15 Business problems solved
18:50 Transactional use cases
26:45 How everything will benefit from a conversational interface
30:12 Insight into use cases at Senseforth
31:50 NLP training sample sizes
35:00 The demand for voice intelligence
39:54 Voice AI adoption challenges
43:31 The value of voice AI
49:50 Enterprise requirements
52:10 Conversational AI standards
53:50 The future of voice AI
56:15 The metaverse and conversational interfaces
Find out more about VUX @ VOICE22 presented by Kore AI: www.voicesummit.ai and save 20% on tickets with the code VUX20