Philipp Heltewig and Hardy Myers, Cognigy, join us to share how Cognigy is using LLMs in its conversational AI platform.
ChatGPT and LLMs are reaching the peak of the hype cycle right now, but does that mean that it’s all talk and no substance? On the contrary. Cognigy recently announced a flurry of features utilising Large Language Models in its platform with the aim of improving the AI creator and AI user experience. Cognigy CEO, Philipp Heltewig, and SVP of Business Development & Strategy, Hardy Myers, join me to share more insights into the future of conversational AI creation.
In this episode
00:00 Introduction and presenting VUX World at the EU Chatbot Summit, We have a 30% DISCOUNT for you too: VUXEU23 to attend: https://theeuropeanchatbot.com/
02:44 Welcome Philipp and Hardy
04:45 How ChatGPT has blown up right now
09:32 Incorrect / miss information with hype around ChatGPT
16:44 Are AI companies AI companies?
24:59 New Cognigy features with GPT3
33:43 What the Large Language Model adds
38:11 LLMs driving conversations
41:14 AI and human collaboration
47:23 Human handover
51:40 Mitigating the risk of LLMs
Check out https://www.cognigy.com/
Join VUX World at the EU Chatbot Summit where we’ll be hosting a full day of enterprise AI best practice content, with the likes of Vodafone, Love Holidays, LNER and many more. We have a 30% DISCOUNT for you too: VUXEU23 to attend: https://theeuropeanchatbot.com/