Andrei Papancea, CEO and CO founder of NLX joins us as he shares his thoughts on LLMs in use cases.
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Andrei Papancea is the CEO and Co-Founder of NLX, a leading conversational AI platform. Andrei joins us to share his thoughts on the value and realistic use cases for large language models in large enterprise automation use cases, the emerging trend of multimodal CX and thoughts on what it takes to get AI automation right.
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In this episode
00:00 Introduction and welcome Tidio
03:44 Welcome Andrei
10:10 Crucial parts to make NLX work
15:40 Techniques of dealing with imperfections
19:26 Analysis at design levels
22:19 Tying everything together from agents and chatbots
27:55 The role of LLMs in enterprise automation
33:27 Where LLMs work well
37:00 Consequences of getting something wrong
50:50 Turning your platform into a conversational interface
53:13 Can AI be live in comment sections?
57:35 Andreis key advice
1:00:03 Outro
Visit nlx.ai
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