REPLAY: Beyond the Basics:
A Masterclass on Integrating LLMs and NLU Systems
Join us as we shatter the confines of traditional chatbots, pushing you beyond the basics, by infusing the giant power of LLMs with state of the art conversational tools.
In this webinar, you’ll learn:
- Best practices for integrating LLMs into existing chatbot frameworks
- How to tune LLMs to handle ambiguous or context-dependent queries
- How to control LLMs to reduce hallucinations or inappropriate responses
- How to use LLMs to improve customer insights and analytics
- And miles more…
Presented by
About this webinar
Already have a chatbot and wondering how you can squeeze more value out of it? Hearing the hype about large language models (LLMs) and wondering what all the fuss is about? Investigating how you can get the most out of LLMs or how you can utilise them in your automation strategy? Then look no further than this webinar.
We’ll be showing you some concrete examples of how and where you can utilise the gargantuan power of large language models in your CX automation program and how you can add some fire power to your conversational AI initiatives.
You will also discover:
- Best practices for integrating LLMs into existing chatbot frameworks
- How to tune LLMs to handle ambiguous or context-dependent queries
- How to control LLMs to reduce hallucinations or inappropriate responses
- How to use LLMs to improve customer insights and analytics
- And miles more
Who’s it for?
Conversation designers, engineers and AI practitioners responsible for creating and deploying automation experiences for customers, and CX, transformation and customer service leaders looking for ways to amplify the impact of automation strategies.
Speakers
- Cathal McGloin, CEO, ServisBOT
- Kane Simms, Founder & CEO, VUX World
When
September 21st: 9am PT | 12pm EST | 5pm GMT | 6pm CT
