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Boosting NPS scores with conversational AI

How Nova KBM Bank’s chatbot significantly boosted NPS scores

Learn the key ingredients to boosting NPS scores with conversational AI from Slovenia’s market-leading bank, Nova KBM.

Presented by

Nova KBM Aleksander Bdar Turk VUX World Kore Ai webinar hero

About the webinar

In this exclusive VUX World webinar, Aleksandra Brdar Turk, Director Banking Operations, Nova KBM, will share a case study on how Nova KBM used conversational AI to tackle some core business challenges and boost NPS scores in the process.

You’ll learn:

Which customer pain points in banking can be eased with conversational AI
How to gain senior leadership support for conversational automation
How to organise your team and resources for success
Key implementation lessons for chatbots in banking
Success factors that contribute to increasing NPS scores with conversational AI
Key recommendations for improving CX with conversational AI

Speakers

Aleksandra Brdar Turk, Director Banking Operations, Nova KBM
Kane Simms, CEO, VUX World

When

November 3rd
9am PT, 12pm EST, 5pm GMT, 6pm CET

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