Voice AI: What everyone gets wrong, and how to get it right
We’re at a turning point for voice automation. Enterprises can no longer treat it like an extension of a chatbot. Voice is messier, more human, and riskier if you get it wrong.
Join us for a candid discussion on the five non-negotiables of voice AI to discover what works, what fails, and what every CX leader must prioritise before scaling.
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About this session
Implementing voice AI has its own rules, risks, and design principles. Ignore them, and your automation will frustrate customers and expose your business.
If you work in a regulated industry such as banking, insurance, telco, or the public sector, you already know the stakes: one poor interaction can unravel years of customer loyalty.
In this 45-minute webinar, you’ll learn:
- Why speed isn’t the enemy, but silence is.
- The design differences between chat and voice, and why they matter.
- How to balance latency, security, and compliance.
- What to do when customers pause, interrupt, or go off-script.
- And so much more
This session will equip you with the five non-negotiables for voice AI success, giving you the clarity and confidence to boost your CX strategy and build automation that’s both compliant and customer-friendly.
Don’t let the crucial foundation ruin your customer experience.
This session is for you if you’re
- A CX leader or innovation lead exploring voice AI
- Under pressure to scale your support to be available 24/7
- Struggling to prove ROI and get beyond pilots
When
Thursday, 2nd October at 4pm BST, 8am PDT, 11am EDT, 5pm CEST
Register now
Speakers
Samantha Rosendorff
VP Global Pre-Sales,
boost.ai
Speaker and evangelist for voice and digital AI
Kane Simms
Founder & CEO,
VUX World
Host of the leading conversational AI podcast
